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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

53 Seater Coach

Sandy

Blackpool

Travelled on the 25th of August, 2016

Great service Really helpful office staff and driver too! He helped with our luggage and even let us bring our dog! Would happily book again

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16 Seat Minibus with Trailer

Tina

Devon

Travelled on the 22nd of August, 2016

Excellent Being a Cub Scout group punctuality is important as we had 12 cubs waiting impatiently - our driver Emlyn was on time for our outward and return journey he was a polite and a careful driver!! Our only moan was the air conditioning not working properly. We will definitely use this company again!

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43 Seat Coach

Neil

Buxton

Travelled on the 21st of August, 2016

Booking with you was easy and hassle free and the price was competitive. The coach driver arrived on time and was flexible during the day for lunch and pick up which was great.

10 Seat Minibus

David

Leavenheath

Travelled on the 21st of August, 2016

Thank you SMC , everything went very smoothly . Sarah our link with you was always very helpful . I would definatley recommend you , and would use you again

49 Seat Coach

Rachel

Chester Races

Travelled on the 20th of August, 2016

Our driver was on time, patient and polite. He went out of his way to make our journey as enjoyable as possible. He had a lot to contend with having 49 hens on board. Thank you

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26 Seat Executive Coach

Seth

Chester Races

Travelled on the 20th of August, 2016

The coach was on time and was coach driver was flexible with regards to changing times on the journey back. The coach was clean and spacious which enabled everyone to have a comfortable journey. All in all very happy with the service and the coach driver was professional and polite.

20 Seat Midi Coach

Caroline

Bath

Travelled on the 20th of August, 2016

Our driver was great and managed to get us all to and from the various venues regardless of the weather! Please pass on our thanks

12 Seat Minibus

Alison

Crosshill

Travelled on the 20th of August, 2016

The coach arrived exactly on time and the driver, Stuart waited patiently for our party to assemble. The journey was smooth despite the road being closed by an accident and he returned to pick us up at the agreed time.

12 Seater Minibus

Katie

Cirencester

Travelled on the 20th of August, 2016

A reasonable quote was provided and regular communication took place. The driver provided was friendly. The trip was very easy and no problems on the day. I would book through SMC Coach Hire again.

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53 Seat Coach with Toilet

Ian

Chester Racecourse

Travelled on the 20th of August, 2016

Many thanks for your service on Saturday, the trip went without a hitch. The coach was on time at both pick-ups which is obviously the first requirement, and was clean, and tidy and got us to Chester and home without incident. I'd like to compliment the two drivers also, their service was very professional, courteous and helpful and helped to make the trip stress-free and enjoyable. I would appreciate it if you could pass my compliments on to them directly. I wouldn't hesitate to use you again and to recommend you to others.

45 Seat Coach

Gary

Perth

Travelled on the 20th of August, 2016

Thanks for all your assistance with our Booking on Saturday 20th August 2016. Those who travelled said that the driver was very personable and extremely helpful and we wished to pass on our regards and thanks to him.

47 Seat Coach

Dominic

Blackpool

Travelled on the 19th of August, 2016

Three words.. Using. You. Again. After what I thought would be a difficult trip to plan, I was relieved at every step, where I was met with friendly and efficient customer service. The "Admin Team" had character, and convinced me that they weren't just robots on the other end of the phone. This had been a trip for me and my family (which is extraordinarily large) which includes young children, older pensioners and even a new born. The trip was extremely pleasant, the driver was friendly and even introduced himself to the whole coach at the beginning of trip. The vehicle was of a high quality, it looked like it was pretty new, with working A/C and even had a working TV with a DVD player (which was brilliant for the kids). When we got to the beach, we asked the driver if we could keep some items on the coach (few bigger bags) whilst we were out and about, and he was more than happy to. The Day flew by, and to top it off, we had a great and relaxing journey home.

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25 Seat Coach

Mike

Prestwick

Travelled on the 18th of August, 2016

We were very happy indeed with our day. Our driver was unbelievably professional, efficient, helpful and friendly all day. The whole team asked me to pass on their thanks to SMC

35 Seat Coach

Chris W

Heathrow

Travelled on the 18th of August, 2016

Great service The coach hire booking was very smooth. Lovely on the phone. Very helpful. My first booking with this company I found on Google. The coach was lovely and comfortable. Thanks you smc coach hire. I'll be booking again for my Christmas minibus :)

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16 Seat Minibus

Anna

Bristol Airport

Travelled on the 17th of August, 2016

Our driver was early for the pick up and dead on time for the return. He was very helpful and polite. We would definitely use your services again

29 Seat Coach

Darren

Stansted Airport

Travelled on the 17th of August, 2016

The trip was fantastic, will definitely be using you again!

25 Seat Coach

Jane D

Hertfordshire

Travelled on the 15th of August, 2016

Both drivers were great & the coach on the way up to our venue on Monday 15th August was very comfortable. Unfortunately the air conditioning on the mini bus on the way back on the Tuesday wasn’t working, so that journey wasn’t as comfortable. Overall a good service & both drivers were very courteous & helpful they were also prompt arriving to pick us all up.

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49 Seat Coach

Gary E

Ripon Races

Travelled on the 13th of August, 2016

A truly excellent day out for the club members. The driver turned up exactly on time and nothing was too much trouble. The coach was very clean and presentable. Andy the driver was a most pleasurable and amiable chap that we could have asked for. Full marks all round.

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30 Seat Coach

Judy

Eastbourne

Travelled on the 13th of August, 2016

We enjoyed the trip,the drive was on time and very pleasing. Look forward to using you next year.

16 Seat Minibus

Kevin

Southend-on-Sea

Travelled on the 13th of August, 2016

The service was excellent and our driver was amazing Thanks so much for helping to make a great day out

16 Seat Minibus

Derek

Lyme Regis

Travelled on the 12th of August, 2016

oach arrived promptly for the journey to and from the destination. The coach was modern, clean and the drivers friendly and always ready to help. Would definitely use again.

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22 Seat Coach

Mike

Bristol Airport

Travelled on the 12th of August, 2016

I was very impressed with the coaches that were provided and so were the other 21 friends that I travelled with.

8 Seater Minibus

Dane

Liverpool

Travelled on the 12th of August, 2016

Very pleased with the all round trip and would recommend to friends and family

16 Sea Minibus

Emma

Newmarket Racecourse

Travelled on the 12th of August, 2016

Everything went very well, would highly recommend!

22 Seat Coach

Chris K

Bristol Airport

Travelled on the 12th of August, 2016

Will now use them all the time, quality!!! Provided me with a good quote and sent me reminders. Details of driver provided the day before. Lovely coach, plush inside with facilities, all you could want. Even larger coach on the way back. Lots of space. Were where they said they would be and on time. I arrange many trips and was very impressed . Book with SMC Coach Hire and you won't be disappointed.

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2 x 44 Seat Coach

Sudarshan

Skegness

Travelled on the 12th of August, 2016

hank you for the excellent service your drivers provided on our trip to Skegness, all our service users were very pleased on how understanding and patient the drivers especially Antony was. For some of the service users it was a first time experience of going to a sea side. I will definitely book transport with SMC coach hire on our next trip. Once again thank you, i look forward in booking with yourselves in the near future.

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16 Seat Minibus

June

Worcester

Travelled on the 10th of August, 2016

We had a pleasant and relaxing day out, helped by the fact that the coach and driver gave us a comfortable ride there and back

25 Seat Midi Coach

Mrs B Kaur

Skegnes

Travelled on the 10th of August, 2016

We had a great day to Skegness, travelling from Wolverhampton. The driver was very helpful and arrived and departed on time. It was easy booking with SMC and they were the cheapest quote I received. I would most definitely use them again.

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20 Seat Coach

Helen

Somerset

Travelled on the 10th of August, 2016

We were very happy with our experiences of using your company’s services. The driver was prompt and very pleasant and the coach was nice, clean and comfy

45 Seat Coach

Joy

Eastbourne

Travelled on the 8th of August, 2016

Excellent service – good driver – comfortable journey for our group, many of whom are blind or partially sighted.

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