Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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31 Seater
Our experience throughout the process has been really good. The customer service prior to booking was easy and quick as too was the ability to make payments etc. The driver was great, turned up on time for both journeys and the bus was ideal for what we needed. Thanks!
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49 Seat Coach
Great service . Many thanks
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29 Seat Midi Coach
Arrived on time, driver very helpful and courteous, good service and reasonable price, would use again
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49 Seat Coach
Clear & consice lines of communication from the initial contact ! I asked for a couple of specifics when booking the coach & they delivered on both . On the day of the race,they were there bang on the allotted time of 0800hrs...the journey was seamless both going & coming back. I have no qualms recommending SMC to my friends should they ever need a coach for anything! & would 100% use them again in the future for another club outing.
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16 Seat Minibus
Pick ups on time, driver very courteous and helpful, coach was comfortable and adequate for what we needed.
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16 Seat Minibus
Second time using SMC and just as efficient as before. Excellent communication and very efficient service which was very much appreciated as the booking I arranged was on behalf of 15 others for an airport run so it was reassuring to know everything was arranged and driver/coach arrived well in time for pick up and no problems on return. Would definitely recommend and use again
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9 Seater Executive
Excellent service from start to finish.
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16 Seat Minibus
Second time we have used SMC and again… Second time we have used SMC and again a faultless trip. Coach was nice and clean and the driver was punctual and very polite. Would use again!
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8 Seat Minibus
Excellent service Prompt efficient Would certainly use again
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72 seater seat double decker
Good service and easily contactable and on time!
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16 Seat Minibus
The coach trip to Bournemouth by SMC coach hire was fantastic the driver Grahm went out of his way to help everyone he was also had a nice manner. The trip to Compton Acres was really good the Driver Brian was really helpful in all areas making sure we had a fantastic day,he also drove Parkinson's Cafe Hullbridge home and again made sure that our we were comfortable. I would like to recommend this company to all parties and groups thankyou
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16 Seat Minibus
I was really impressed with SMC in regards to response time to my enquiry, handling of my enquiry, contact following booking and also the updates received via email. It was a very seamless process. The minibus promised was of good quality with a friendly and able driver. Would definitely use again and have passed on details to the other passengers who were also impressed.
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86 Seat Minibus
I am so pleased I booked with SMC I received great service from the booking to our journey. The driver was fantastic and I will be booking with them again in the future.
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16 Seat Minibus
Fab company, great communication through booking , great value & driver was brilliant. Highly recommend
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12 Seat minibus
SMC coach hire provided an absolutely fantastic service. When requesting a quote and proceeding (as the price was great) they were very helpful. The driver arrived early which put my mind at rest as we had a flight to catch and was accommodating on the way to the airport in terms of agreeing to stop when requested. The driver was early for the return journey as well and even agreed to make an unscheduled stop which was massively appreciated. I will have no hesitations in using SMC for future bookings and in recommending them to others.
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16 Seat Minibus
Excellent service from SMC Coach Hire. I have used this Company three times before and on each occasion, the service has been very reliable, good quality coach, and very helpful drivers. I thoroughly recommend this Company to other users. Graham Sharp.
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24 Seater Minibus
Used this company on a day trip with a retirement group and would highly recommend.The coach was clean and comfortable, pick ups were on time and the driver was very pleasant and courteous. Will definitely use them again..
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30 Seater Coach
A good day out to Fontwell, made by having a good coach driver and a comfortable coach, will definitely be using them again.
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49 Seat Coach
The coach arrived on time and was just as we booked. Great service guys and we'd recommend your services.
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18 Seat Minibus
I would highly recommend smc,the driver was excellent and turned up spot on time both going and coming back,the service I recieved from smc after my booking to when I left was excellent as well
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28 Seat Midi-Coach
Excellent service from this SMC coach hire Brian our driver was helpful polite and reliable
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12 Seat minibus
fantastic company! our driver John was lovely he was very helpful he turned up on time he made us feel very comfortable on our journey he helped us load and unload our luggage and was generally a nice guy we will be recommending you to family and friends and will be booking again.
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60 Seat Executive Coach
Race Trip: Coach arrived on time was very clean and the driver was excellent. Will be using SMC again next year. Everything just as requested.
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16 Seat Minibus
Wedding Hire: Hired a 16 seater bus to take family to my son's wedding and I would thoroughly recommend SMC. Our driver Steve was very helpful and professional. The bus was very clean, on time and met the needs of all our passengers.
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13 Seat Minibus
The service was great, I wasn’t in the mini bus but feedback from the people was very positive, the coach was nice and comfortable and the driver was very accommodating with stops etc. Communication regarding the booking was excellent. Would definitely use again and would recommend to others.
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21 Seat Midi-Coach
I had an excellent experience, extremely reliable, patient and flexible as well as great communication through booking and arranging for a large party, our driver was brilliant and done a great job at rounding up 22 noisy hens.
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9 Seater Executive
Great service, competitive price and really friendly driver. Would definitely recommend.
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16 Seat Minibus
Great service, We hired a minibus for 15 people to take us to Haydock racecourse on 10th August , driver arrived a little late due to traffic but as we contacted him an hour before pick up time, he let me know then that he would be 10 minutes late. The driver was on time to collect us and even bought an aux cable for us to play our music on the way back, he was a friendly and fun guy. Would definitely recommend again, please say thank to the driver for putting up with a noisy gang on the way back !!
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16 Seat Minibus
Superb Great communication from start to finish. Prompt collection, arrival and drop off. Would higly recommend. Driver was really nice and accommodating.
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16 Seat Minibus
Excellent service from start to finish. Professional, courteous and helpful.
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