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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Minibus

Graham S

Moreton-in-Marsh

Travelled on the 15th of September, 2017

The coach was punctual for both collection and delivery. The driver was extremely helpful and courteous, and the coach was clean and comfortable. I would thoroughly recommend SMC Coach Hire to anyone needing an efficient and reliable service.

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33 Seat Coach

Jo D

Bath

Travelled on the 27th of August, 2017

Brilliant service. Really helpful staff, great communications throughout the booking and perfect service on the night of the coach trip. I arranged the coach for a pick up for lots of wedding guests so lots of people to keep happy! Everyone was very impressed by the quality of the coach and the driver. Thankyou

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8 Seat Minibus

Georgia C

V Festival, Chelmsford

Travelled on the 20th of August, 2017

Such a good service! I would like to thank our driver who was lovely and very friendly! She made the trip so much better for the seven of us and because of her we had such a good day! She came and picked us up early when we were cold and in the rain as soon as we contacted her - SMC Coach Hire are perfect for any event and I will 100% percent use them again!

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20 Seat Midi Coach

Lorraine M

Southwell Racecourse

Travelled on the 20th of August, 2017

Fabulous company, great communication. Reliable and clean bus.

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30 Seat Coach

Malcolm D

Ripon Races

Travelled on the 19th of August, 2017

Very well organised and efficient, helpful and cheerful staff

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24 Seat Coach

Sarah R

Northwich

Travelled on the 19th of August, 2017

Excellent Delighted with all aspects of dealing with SMC Coach Hire. From the time of my initial enquiry, when numbers were uncertain, to booking and then payment, my dealings with all team members were efficient and courteous. The driver was helpful and polite. He arrived promptly for both our journeys and drove safely. The coach was clean and comfortable. Organising an outing for 21 ladies can be a nightmare .... but the coach hire element was stress free!

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10 Seat Minibus

Roger H

Llanerch Vineyard

Travelled on the 19th of August, 2017

Excellent service. Driver on time and very helpful for a one day minibus hire in Cardiff for ten people. Very pleased with the service.

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14 Seat Minibus

Sophie W

Newmarket Racecourse

Travelled on the 18th of August, 2017

SMC were very efficient in arranging minibus hire for a day out at the races. Any queries were dealt with easily. The driver was punctual and helpful on the day.

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18 Seat Midi Coach

Alison B

Beverley Racecourse

Travelled on the 16th of August, 2017

We we're very happy with the coach hire. Our driver was professional at all times & looked after us (15 ladies) going & coming back from Ladies Day at Beverley races. I would recommend this company. Sarah Boulton , Booking manager, was very helpful

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24 Seat Coach

Donald M

Sunbury-on-Thames

Travelled on the 16th of August, 2017

A night at the races, booking was easy and contact was assured, the driver was courteous, professional and considerate - could not ask for better

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13 Minibus

Keith M

Manchester Airport

Travelled on the 12th of August, 2017

Excellent Service Throughout. The whole booking process was simple and the communication before the transfer was very effective. The coach was spotless, on time and the driver was very pleasant. Would use the service again and recommend to friends.

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25 Seat Coach

Simon I

Tonbridge

Travelled on the 12th of August, 2017

We enjoy your service.

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9 Seat Minibus

Sheena F

Lampeter

Travelled on the 12th of August, 2017

Great prompt service from start to finish. Our driver Eddie was great, he was on time, helpful and accommodating to our needs. Definitely a 5⭐️ Service

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90 Pasengers 2 x 50 Seat Coaches

Hannah T

Newcastle

Travelled on the 12th of August, 2017

Excellent customer service and response time, efficient and reliable drivers.

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49 Seat Coach

Nigel B

Chelmsford

Travelled on the 11th of August, 2017

Everyone had a great day on Friday. The driver Jim was pleasant and helpful, he had researched the route and knew exactly where to go ( given our destination was out of the ordinary this was excellent ). The coach was clean and well presented. Jim was very accommodating with rest breaks on the way down and the return journey. Everyone on board was pleased with the day and I had no complaints from anyone.

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14 Seat Minibus

John J

Blackpool

Travelled on the 11th of August, 2017

Excellent, all round. Coach on time, admin very efficient, polite on the phone.

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8 Seat Minibus

Jennifer S

Derby

Travelled on the 11th of August, 2017

Best way to describe our experience is to say we got what we paid for:- Good coach, good driver, no fuss, no worries - arrived on time and the driver had obviously done his research he didn't have to ask us where we were going...which can sometimes happen. Would recommend and would use SMC Coach Hire again

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24 Seat Coach

Kelly J

Liverpool

Travelled on the 11th of August, 2017

Booked SMC to take us from Loch Lomond to Liverpool and back on August 11th for the weekend. The bus was very comfortable and spacious enought for us all to feel comfortable. 5 star review due to Jayne our driver - what an amazing asset she is to your company! Nothing was too much bother for her - if we had to stop en route she happily obliged - chatted away to all the girls on board and made us feel very welcome! She made the entire trip run as smoothly as it possibly could Thanks so much Jayne for your amazing customer service!!

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24 Seat Coach

Luchia

Boomtown Fair, Winchester

Travelled on the 10th of August, 2017

Excellent service! The staff are extremely friendly and understanding. Great communication from the staff and the coaches themselves are extremely comfortable. Thank you, I will definitely use your company again :)

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50 Seat Coach

Ethan W

Carnforth

Travelled on the 8th of August, 2017

Excellent service start to finish, would recommend to anyone.

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49 Seat Coach

Jane L

Clacton-on-Sea

Travelled on the 8th of August, 2017

Very reliable, easy way to book. The coach came on time for pickup, driver was patient and polite. The team were very supportive and quick to response. The children were very pleased.

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51 Seat Executive Coach

Valerie

France

Travelled on the 5th of August, 2017

Fantastic service from Smc...All 50 passengers enjoyed their trip to Calais.Luxury coach and excellent customer service from the driver.The driver was punctual and so so helpful throughout the whole day.Will definitely recommend to anyone and looking forward to our next trip with you very soon. Best coach company I've used so far.

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16 Seat Minibus

Matthew R

Leeds

Travelled on the 5th of August, 2017

Stag do... cheap + reliable. Would definitely use again

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28 Seat Coach

Maureen Best

Peterborough

Travelled on the 5th of August, 2017

Good company to deal with. Pleased with price and service.

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15 Seat Minibus

Emma B

North of England Activity Centre

Travelled on the 5th of August, 2017

Excellent service! The enquiry and booking stage was made so simple. It was easy to request a quote with a quick turnaround time. I found the price quoted to me reasonable and much cheaper than other companies. I booked straight away and found staff I spoke to very helpful. On the day, I received confirmation of who my driver was, and he arrived 10 mins early, with a cheery personality and nice smile. The driver was professional and personable and the coach was spotless and comfy. If I'm honest if was a lot fancier than I had hoped!! The coach was on time to pick us up, and the driver also let us know about road closure the following day due to the York 10k race (something we weren't aware of happening!) So in all the experience with SMC coach hire was hassle free, reasonably priced and very professional. I will be using again in the future!!

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8 Seat Minibus

Jennifer H

Manchester Airport

Travelled on the 5th of August, 2017

100% Satisfaction Our driver Kevin was punctual, very helpful and friendly and his vehicle was excellent. It was a great way to start and finish our family holiday in Spain. SMC Coaches staff are very efficient, professional and responsive. I felt secure booking with them and the experience has lived up to expectations. Highly recommended!

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57 Seat Coach

Sam A

Lightwater Valley Theme Park

Travelled on the 3rd of August, 2017

Excellent service

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14 Seat Minibus

David C

Manchester Airport

Travelled on the 29th of July, 2017

Great start to our holiday Used SMC for family holiday from central Scotland to Manchester Airport and return journey. Fantastic service arrived promptly,driver very helpful, good comfort breaks, great price. Will definitely use them again highly recommend SMC

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49 Seat Executive Coach

Richard D

Skipton

Travelled on the 29th of July, 2017

A great driver - turned up on time, helped us load and unload our gear and got us to / from the event on time....

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2 x 16 seat minibus

Michael H

Durham

Travelled on the 29th of July, 2017

Very happy with the price and great service, thank you!!

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