Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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24 Seater Minibus
The service from SMC Coach Hire was great. They were organised, reliable and the driver Steve was especially helpful. We will be using them again, for other trips and outings in the future. Thank you.
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20 Seat Minibus
Punctual, well mannered helpful driver, clean comfortable coach, excellent all round experience would recommend to others.
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16 Seat Minibus
Very happy with the booking procedure. Driver excellent. Every thing went smoothly
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16 Seat Minibus
Booking with SMC was a simple task, which is not always the case . Their response was swift and their quotation beat other travel operators approached . Their communication was excellent thought the process and the vehicle provided was clean and comfortable and perfect for the job . Their driver was most helpful and polite and really engaging . Top marks to SMC .
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35 Seat Coach
Excellent service! Booked a coach for 30 people at short notice and they were great at contacting me back, getting all details etc. I even made modifications for extra drop off, pick up no probs! Driver (Nigel) also was very good, one of my colleagues left her mobile in the bus, he was quick at contacting me to let me know and he made arrangements with her to hand over the phone where he was going to be next. Will be using them again!
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8 Seat Minibus
The service was excellent and driver was fantastic polite and very efficient I have a wedding come up up will defo use again and price defo no one else can beat 400 from Stansted to south shields transit van well worth the price
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18 Seat Minibus
Very professional and trustworthy coach hire. Would trust them again any time. Price was also acceptable considering I made a very last minute inquiry.
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33 Seater Mid-Coach
5* Service on our recent Bucket List Trip to Cardiff. The driver and service was fabulous and the driver joined in our fun, prompt and faultless. Price was good too and very competitive!
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49 Seat Coach
Excellent service from SMC. Prompt response to emails and competitive pricing. Will definitely use their services again.
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49 Seat Coach
Fantastic service from beginning to end, we were a large party and had to keep changing things, Smc dealt with everything no problem, would definitely use again. Both drivers very friendly and helpful.
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16 Seat Minibus
I have not used the service before but will definitely do so if I need a to hire a coach again in the future. The coach was immaculate, on time and the cost was more than reasonable. The drop off and collection was executed without fuss which bearing in mind the trip was to MUFC on Boxing Day was important. However all this depends on the driver and Dennis was first class!
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60 Seat Coach
All the staff that I dealt with at SMC were very helpful. The coach drivers phoned me when they were arriving and were on time and really lovely.
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28 Seat Midi-Coach
I was tasked with organising transport for 28 friends to a Christmas Party and working with SMC proved to be a very easy job. From enquiry to completing the booking there was good help, flexibility and a good deal. When it came to the actual trip the driver, Martin, was fantastic. A really nice guy who literally went out of his way to make sure that we all had a safe journey and an excellent night out. All in all a very satisfying experience throughout. I would happily use them again.
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20 Seat Minibus
Great Company. Came on time and was there to pick us up at the end of the night. We were well looked after. Driver was very pleasant. Would definitely use again.
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23 Seat Coach
Excellent communication from start to finish. We could not have asked for better service from our driver G. Thank you for making our journey such a pleasure! Highly recommend using SMC
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49 Seat Coach
Easy to navigate the website to obtain a very competitive quote, easy to deal with the booking process and kept informed of all details every step of the way. Drivers details were text to me on time and the driver was on time (for the most part - traffic!) and very friendly.
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40 Seater
Booking was easy. Coach was on time. Driver was very helpful and friendly
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13 Seat Minibus
Easy booking process, helpful & courteous staff and punctual collection & drop-off
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16 Seat Minibus
first class, punctual reliable efficient, driver really helpful, would certainly recommend them....thank you.....
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16 Seat Minibus
Excellent service from start to finish when transporting wedding guests between church and reception. Good communication from the firm in the planning of the hire, and the driver was efficient, friendly and co-operative.
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70 Seat Coach
Great service. Helpful drivers.
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10 Seat Minibus
Our experience of using SMC has been excellent. Maddie, the driver, arrived in plenty of time and drove very well. She stayed in the minibus outside the venue so was there waiting when we were ready to come back. I would definitely use SMC again in the future and would also recommend them to anyone
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25 Seat Midi-Coach
I was very happy with our experience, booking was easy and Jake was very helpful. The coach was exactly as ordered and the driver was great. He got us there in time although it did take us a weird way back due to flooded road closures! I would definitely use SMC again.
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16 Seat Minibus
Fantastic experience from booking to being dropped off... communication from all involved was first rate... driver very helpful, kind and most importantly, a safe driver. I would highly recommend this coach company to anyone wanting amazing service.
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28 Seat Midi-Coach
I WOULD USE THEM AGAIN ANY TIME I NEEDED TO HIRE James our driver was outstanding and the company was very efficient to deal with
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16 Seat Executive Minibus
Great service thank you - easy to book, kept us informed all the way through. Friendly team and great driver - many thanks....
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20 Seat Minibus
very good communication before and on the day. will use again
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58 Seater Coach
We were very happy with the service we received for our coach of 58 people. Both drivers were friendly and helpful when I rang to contact them prior and arrived ahead of time. The coaches were very clean and clearly of high value. Overall we were very impressed with the service and competitive rates were offered for our return journey (cheaper than a competitor who quoted us more for the same journey). We would consider using this service again in future due to all above reasons.
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16 Seat Minibus
Could not be faulted. Good vehicle, prompt service and friendly driver. Could not be faulted
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31 Seater
Our experience throughout the process has been really good. The customer service prior to booking was easy and quick as too was the ability to make payments etc. The driver was great, turned up on time for both journeys and the bus was ideal for what we needed. Thanks!
View on Yell.com