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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

33 Seat Coach

Louise F

Motherwell

Travelled on the 22nd of April, 2018

Great service, reliable company and excellent price. Wouldn’t go anywhere else for coach hire.

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24 Seat Executive Midi Coach

Gillian P

London

Travelled on the 21st of April, 2018

All round great service! I arranged a coach through SMC for my sisters hen doo. Couldn't have asked for a better service and a friendlier bus driver. On time and stress free. Easy to organise and super quick at getting back to me when I had to make slight amendments to our plans. Would definitely book travel through SMC Coach Hire again.

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30 Seat Coach

Jennifer M

Edinburgh

Travelled on the 20th of April, 2018

Fantastic - everything went perfectly! Really excellent services, great price and reliable.

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30 Seat Coach

Caroline S

Edinburgh

Travelled on the 19th of April, 2018

Coach was on time and very clean and tidy. The Driver was very helpful. Some of my passengers had a lot of questions! Text/email communication worked very well. We received an alert the day before and were given the drivers name and mobile number. The driver let me know when he had arrived on the morning. I would definitely recommend them.

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35 Seat Coach

Simon D

NEC Birmingham

Travelled on the 16th of April, 2018

We recently booked and received a coach for a trip to Birmingham NEC. The vehicle arrived promptly. We informed the driver if he could wait 30 minutes as some guests were late. He gave a friendly, courteous reply, which was great. The trip went smoothly and everyone arrived and left on time. Great driver, great service. We will be using your company again.

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14 Seat Minibus

Emma

Newcastle

Travelled on the 14th of April, 2018

Excellent service from booking to throughout our journey!! Would 100% use smc again in the future!

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17 Seat Minibus

Liz H

Aintree Racecourse

Travelled on the 14th of April, 2018

We had a great experience booking with SMC coach hire. From the moment I emailed to request a quote everybody I spoke to was very helpful and efficient. I was provided with a competitive quote and decided to go ahead with the Booking. The online payment system was easy to navigate and took the stress away from having to make payments over the telephone. 24 hours before my booking i received the contact information of the driver which i found extremely helpful in case we needed to liaise with him directly.

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16 Seat Minibus

Barbie D

Gatwick Airport

Travelled on the 12th of April, 2018

Very prompt reliable friendly drivers will definitely use again and recommend

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53 Seat Coach with Toilet

Lynn T

Wembley Stadium

Travelled on the 8th of April, 2018

Coach hire to Wembley stadium. Superb service from start to finish. Would very highly recommend SMC coach hire. I wouldn't use anyone else now for coach hire. Thank you!

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10 Seat Minibus

Sara G

Bridlington

Travelled on the 8th of April, 2018

Reasonable price and efficient service

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24 Seat Coach

Valerie S

Derby

Travelled on the 7th of April, 2018

SMC Coach Hire - an excellent service! This was a completely positive experience. We hired the coach to take a large party of guests from a hotel to a wedding venue in a nearby town and return. The coach was on time both ways and was clean and comfortable. The driver, Patrick, was friendly, helpful and cheerful even though part of the journey was challenging because of the narrow roads, as was the parking in the town centre venue. We were able to travel to the wedding without stress and worry about parking and to have a glass or two of champagne if we wished. Dividing the cost between us made it good value.

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16 Seat Minibus

Sandi M

Maidstone

Travelled on the 7th of April, 2018

Would definitely use again and recommend x fantastic service x and a big thank you to our driver Jason xx

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14 Seat Minibus

Amy

Manchester

Travelled on the 6th of April, 2018

Everything went as smoothly as expected, Nicky our driver was very pleasant and arrived on time and allowed to us play music on the journey.

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49 Seat Executive Coach

Beth G

Featherstone

Travelled on the 6th of April, 2018

Fantastic service from start to finish! Our driver was friendly, polite and patient even with our disorganised party. We won’t ever be booking with anyone else for our trips! Highly recommended

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9 Seat Minibus

Alison S

Peterborough

Travelled on the 6th of April, 2018

This company was fantastic from start to finish, they keep in constant touch with you about your booking. Great service and communication.

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11 Seat Minibus

Marc F

Stansted Airport

Travelled on the 5th of April, 2018

Picked us up early hours and was early himself and waited so we could get breakfast, and collected is bang in time as well. Booking was informative and straight forward and by far the cheapest and the best service!

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57 Seat Coach

Minos Perdios

Manchester Airport

Travelled on the 3rd of April, 2018

We cannot speak highly enough of the company which took us to the airport and picked us up. The bus was good, the driver polite and helpful and they were brilliant on the Saturday when we found ourselves delayed by about 2 hours.

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28 Seat Coach

Lyndsey C

Shaftesbury Theatre London

Travelled on the 30th of March, 2018

Great customer service and communication. Reasonably priced, clean and well presented mini bus, friendly driver. Highly recommend

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12 Seat Minibus

Pam J

Windermere

Travelled on the 30th of March, 2018

Great company to deal with, nothing was a problem even though I changed the details of our booking, our driver Bernie was very helpful and helped us load and unload all our luggage , the day of our return journey the weather was terrible, he arrived early to enable us all to get home safely, what could have been a nightmare journey was stress free for us all , many thanks Bernie for getting us home

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15 Seat Minibus

Michael

Edinburgh

Travelled on the 30th of March, 2018

Excellent, everything excellent.. the bus the time keeping the driver... excellent

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49 Seat Coach

Lawrence C

Manchester Airport

Travelled on the 25th of March, 2018

Our trip in March 2018 was our third time using SMC Coach Hire. We had also used the service in March 2016 and March 2017 as well, all as part of the Lancaster University Swimming & Water Polo Club Annual Tour. Once again, we found ourselves very pleased with the service.

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57 Seat Coach

Alan R

Lord's Cricket Group

Travelled on the 25th of March, 2018

To Lords and back. Plenty of confirmatory emails ensured our coach was well ahead of our planned departure time. Our driver was most helpful and we arrived at Lords within our planned timing without any significant delays. The coach was clean and 54 of us appreciated the smooth journey in both directions on a fine day.

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24 Seat Coach

Ian Stokes

Loch Lomond

Travelled on the 24th of March, 2018

From start to finish the service was excellent. Booking and pre-event communication was very good and on the day the driver couldn't have been more helpful. The minibus was ideal, and I would highly recommend SMC.

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9 Seat Executive Minibus

Margaret C

Stratford-upon-Avon

Travelled on the 24th of March, 2018

Good drivers, good coaches and very reliable. Also good booking system

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20 Seat Midi Coach

Marc W

Hull

Travelled on the 23rd of March, 2018

Excellent service from start to finish. Driver was pro-active in contacting me with details prior to departure. Will definitely use again.

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20 Seat Midi Coach

Catherine D

London

Travelled on the 23rd of March, 2018

Flawless service. Impeccable communication.

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14 Seat Minibus

Charlotte L

Milton Keynes

Travelled on the 23rd of March, 2018

We had a lovely new coach and our driver coped with 11 9 year olds with patience and good humour. Thank you!

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16 Seat Minibus

Sheila M

Lords Cricket Ground London

Travelled on the 23rd of March, 2018

Very smooth journey into London rush hour, nothing too much trouble for our driver, who assisted some of us (being a bit elderly!!), up steps on and off the journey. Prompt arrival and return. Plenty of room on the 14 seater mini coach and very comfortable to travel in.

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16 Seat Minibus

Nigel P

Manchester Airport

Travelled on the 19th of March, 2018

A Fantastic Service from start to finish. I used SMC Coach Hire to take a large group of family and friends to Manchester Airport and collect us all on our return. The coach arrived on time at both ends of our journey as arranged and the driver was very helpful lifting the heavy cases in and out of the trailer. Highly recommended, great communication running up to our trip and a great price too. I will certainly use their services again in future.

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16 Seat Minibus

Steve H

Leicester

Travelled on the 17th of March, 2018

10 out of 10! Very impressed with SMC Coach Hire. The booking process is very easy and the confirmation details arrive quickly. On the day the bus was on time for the pick up and the return journey.

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