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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

31 Seater

D Wilkin

Stansted Airport

Travelled on the 26th of October, 2019

Our experience throughout the process has been really good. The customer service prior to booking was easy and quick as too was the ability to make payments etc. The driver was great, turned up on time for both journeys and the bus was ideal for what we needed. Thanks!

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49 Seat Coach

A Ramsay

St Andrews

Travelled on the 26th of October, 2019

Great service . Many thanks

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29 Seat Midi Coach

S Williams

Blackpool

Travelled on the 25th of October, 2019

Arrived on time, driver very helpful and courteous, good service and reasonable price, would use again

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49 Seat Coach

R Betts

Doncaster

Travelled on the 20th of October, 2019

Clear & consice lines of communication from the initial contact ! I asked for a couple of specifics when booking the coach & they delivered on both . On the day of the race,they were there bang on the allotted time of 0800hrs...the journey was seamless both going & coming back. I have no qualms recommending SMC to my friends should they ever need a coach for anything! & would 100% use them again in the future for another club outing.

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16 Seat Minibus

J Clarke

Grantham

Travelled on the 18th of October, 2019

Pick ups on time, driver very courteous and helpful, coach was comfortable and adequate for what we needed.

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16 Seat Minibus

S Woolley

Derby

Travelled on the 14th of October, 2019

Second time using SMC and just as efficient as before. Excellent communication and very efficient service which was very much appreciated as the booking I arranged was on behalf of 15 others for an airport run so it was reassuring to know everything was arranged and driver/coach arrived well in time for pick up and no problems on return. Would definitely recommend and use again

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9 Seater Executive

G Dack

Heathrow Airport

Travelled on the 12th of October, 2019

Excellent service from start to finish.

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16 Seat Minibus

J Beales

Newmarket Racecourse

Travelled on the 12th of October, 2019

Second time we have used SMC and again… Second time we have used SMC and again a faultless trip. Coach was nice and clean and the driver was punctual and very polite. Would use again!

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8 Seat Minibus

R Ingham

Old Trafford,

Travelled on the 12th of October, 2019

Excellent service Prompt efficient Would certainly use again

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72 seater seat double decker

J Jethwa

Leicester

Travelled on the 11th of October, 2019

Good service and easily contactable and on time!

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16 Seat Minibus

C Rickards

Bournemouth

Travelled on the 23rd of September, 2019

The coach trip to Bournemouth by SMC coach hire was fantastic the driver Grahm went out of his way to help everyone he was also had a nice manner. The trip to Compton Acres was really good the Driver Brian was really helpful in all areas making sure we had a fantastic day,he also drove Parkinson's Cafe Hullbridge home and again made sure that our we were comfortable. I would like to recommend this company to all parties and groups thankyou

View on Yell.com

16 Seat Minibus

K Gates

Blackwell

Travelled on the 21st of September, 2019

I was really impressed with SMC in regards to response time to my enquiry, handling of my enquiry, contact following booking and also the updates received via email. It was a very seamless process. The minibus promised was of good quality with a friendly and able driver. Would definitely use again and have passed on details to the other passengers who were also impressed.

View on Yell.com

86 Seat Minibus

Georgia

Soho, London

Travelled on the 21st of September, 2019

I am so pleased I booked with SMC I received great service from the booking to our journey. The driver was fantastic and I will be booking with them again in the future.

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16 Seat Minibus

Natalie

Southampton Port

Travelled on the 21st of September, 2019

Fab company, great communication through booking , great value & driver was brilliant. Highly recommend

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12 Seat minibus

J Fellows

Luton Airport

Travelled on the 19th of September, 2019

SMC coach hire provided an absolutely fantastic service. When requesting a quote and proceeding (as the price was great) they were very helpful. The driver arrived early which put my mind at rest as we had a flight to catch and was accommodating on the way to the airport in terms of agreeing to stop when requested. The driver was early for the return journey as well and even agreed to make an unscheduled stop which was massively appreciated. I will have no hesitations in using SMC for future bookings and in recommending them to others.

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16 Seat Minibus

G Sharp

Blockley

Travelled on the 14th of September, 2019

Excellent service from SMC Coach Hire. I have used this Company three times before and on each occasion, the service has been very reliable, good quality coach, and very helpful drivers. I thoroughly recommend this Company to other users. Graham Sharp.

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24 Seater Minibus

P Kennerley

Milton Keynes

Travelled on the 10th of September, 2019

Used this company on a day trip with a retirement group and would highly recommend.The coach was clean and comfortable, pick ups were on time and the driver was very pleasant and courteous. Will definitely use them again..

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30 Seater Coach

R Carash

Arundel

Travelled on the 8th of September, 2019

A good day out to Fontwell, made by having a good coach driver and a comfortable coach, will definitely be using them again.

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49 Seat Coach

K Pryke

Danson Park - Bexleyheath

Travelled on the 7th of September, 2019

The coach arrived on time and was just as we booked. Great service guys and we'd recommend your services.

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18 Seat Minibus

W Vaughan

Manchester Airport

Travelled on the 6th of September, 2019

I would highly recommend smc,the driver was excellent and turned up spot on time both going and coming back,the service I recieved from smc after my booking to when I left was excellent as well

28 Seat Midi-Coach

H, Cuthbertson

Edinburgh

Travelled on the 24th of August, 2019

Excellent service from this SMC coach hire Brian our driver was helpful polite and reliable

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12 Seat minibus

H. Carter

Filey

Travelled on the 23rd of August, 2019

fantastic company! our driver John was lovely he was very helpful he turned up on time he made us feel very comfortable on our journey he helped us load and unload our luggage and was generally a nice guy we will be recommending you to family and friends and will be booking again.

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60 Seat Executive Coach

G Ewart

Ropnm Races

Travelled on the 17th of August, 2019

Race Trip: Coach arrived on time was very clean and the driver was excellent. Will be using SMC again next year. Everything just as requested.

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16 Seat Minibus

C O’Keeffe

Chelmsford

Travelled on the 17th of August, 2019

Wedding Hire: Hired a 16 seater bus to take family to my son's wedding and I would thoroughly recommend SMC. Our driver Steve was very helpful and professional. The bus was very clean, on time and met the needs of all our passengers.

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13 Seat Minibus

T, Jonhson

Brockenhurst

Travelled on the 12th of August, 2019

The service was great, I wasn’t in the mini bus but feedback from the people was very positive, the coach was nice and comfortable and the driver was very accommodating with stops etc. Communication regarding the booking was excellent. Would definitely use again and would recommend to others.

View on Yell.com

21 Seat Midi-Coach

N, West

Dorset

Travelled on the 10th of August, 2019

I had an excellent experience, extremely reliable, patient and flexible as well as great communication through booking and arranging for a large party, our driver was brilliant and done a great job at rounding up 22 noisy hens.

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9 Seater Executive

C, Bagan

Royal Windsor Racecours

Travelled on the 10th of August, 2019

Great service, competitive price and really friendly driver. Would definitely recommend.

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16 Seat Minibus

S Marshall

Haydock Park Racecourse,

Travelled on the 10th of August, 2019

Great service, We hired a minibus for 15 people to take us to Haydock racecourse on 10th August , driver arrived a little late due to traffic but as we contacted him an hour before pick up time, he let me know then that he would be 10 minutes late. The driver was on time to collect us and even bought an aux cable for us to play our music on the way back, he was a friendly and fun guy. Would definitely recommend again, please say thank to the driver for putting up with a noisy gang on the way back !!

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16 Seat Minibus

T,Luckly

Thorpe Park Resort

Travelled on the 9th of August, 2019

Superb Great communication from start to finish. Prompt collection, arrival and drop off. Would higly recommend. Driver was really nice and accommodating.

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16 Seat Minibus

M, Dudley

Wolverhampton

Travelled on the 9th of August, 2019

Excellent service from start to finish. Professional, courteous and helpful.

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