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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

24 Seater Minibus

Lynne S

Manchester Arena

Travelled on the 30th of January, 2020

The service from SMC Coach Hire was great. They were organised, reliable and the driver Steve was especially helpful. We will be using them again, for other trips and outings in the future. Thank you.

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20 Seat Minibus

Dorothy, H

Barnsley

Travelled on the 21st of January, 2020

Punctual, well mannered helpful driver, clean comfortable coach, excellent all round experience would recommend to others.

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16 Seat Minibus

Patricia D

Waltham Abbey

Travelled on the 19th of January, 2020

Very happy with the booking procedure. Driver excellent. Every thing went smoothly

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16 Seat Minibus

Ken H

Birmingham

Travelled on the 16th of January, 2020

Booking with SMC was a simple task, which is not always the case . Their response was swift and their quotation beat other travel operators approached . Their communication was excellent thought the process and the vehicle provided was clean and comfortable and perfect for the job . Their driver was most helpful and polite and really engaging . Top marks to SMC .

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35 Seat Coach

Ana M

Crazy Bear, Beaconsfield

Travelled on the 15th of January, 2020

Excellent service! Booked a coach for 30 people at short notice and they were great at contacting me back, getting all details etc. I even made modifications for extra drop off, pick up no probs! Driver (Nigel) also was very good, one of my colleagues left her mobile in the bus, he was quick at contacting me to let me know and he made arrangements with her to hand over the phone where he was going to be next. Will be using them again!

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8 Seat Minibus

Mohammed A

South Shields

Travelled on the 14th of January, 2020

The service was excellent and driver was fantastic polite and very efficient I have a wedding come up up will defo use again and price defo no one else can beat 400 from Stansted to south shields transit van well worth the price

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18 Seat Minibus

Linda

London

Travelled on the 14th of January, 2020

Very professional and trustworthy coach hire. Would trust them again any time. Price was also acceptable considering I made a very last minute inquiry.

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33 Seater Mid-Coach

Tracie M

Cardiff

Travelled on the 10th of January, 2020

5* Service on our recent Bucket List Trip to Cardiff. The driver and service was fabulous and the driver joined in our fun, prompt and faultless. Price was good too and very competitive!

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49 Seat Coach

R Matthew

Birmingham

Travelled on the 28th of December, 2019

Excellent service from SMC. Prompt response to emails and competitive pricing. Will definitely use their services again.

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49 Seat Coach

Jayne P

Caernarfon

Travelled on the 27th of December, 2019

Fantastic service from beginning to end, we were a large party and had to keep changing things, Smc dealt with everything no problem, would definitely use again. Both drivers very friendly and helpful.

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16 Seat Minibus

T Lomas

Manchester United FC

Travelled on the 26th of December, 2019

I have not used the service before but will definitely do so if I need a to hire a coach again in the future. The coach was immaculate, on time and the cost was more than reasonable. The drop off and collection was executed without fuss which bearing in mind the trip was to MUFC on Boxing Day was important. However all this depends on the driver and Dennis was first class!

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60 Seat Coach

Chapman Freeborn Airchartering

Denbies Wine Estate, Dorking

Travelled on the 19th of December, 2019

All the staff that I dealt with at SMC were very helpful. The coach drivers phoned me when they were arriving and were on time and really lovely.

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28 Seat Midi-Coach

K Alderson

Northallerton

Travelled on the 14th of December, 2019

I was tasked with organising transport for 28 friends to a Christmas Party and working with SMC proved to be a very easy job. From enquiry to completing the booking there was good help, flexibility and a good deal. When it came to the actual trip the driver, Martin, was fantastic. A really nice guy who literally went out of his way to make sure that we all had a safe journey and an excellent night out. All in all a very satisfying experience throughout. I would happily use them again.

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20 Seat Minibus

K McGuckin

Renfrew

Travelled on the 14th of December, 2019

Great Company. Came on time and was there to pick us up at the end of the night. We were well looked after. Driver was very pleasant. Would definitely use again.

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23 Seat Coach

R Griffin

Battersea

Travelled on the 14th of December, 2019

Excellent communication from start to finish. We could not have asked for better service from our driver G. Thank you for making our journey such a pleasure! Highly recommend using SMC

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49 Seat Coach

M Wright

Ipswich

Travelled on the 11th of December, 2019

Easy to navigate the website to obtain a very competitive quote, easy to deal with the booking process and kept informed of all details every step of the way. Drivers details were text to me on time and the driver was on time (for the most part - traffic!) and very friendly.

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40 Seater

F Jones

Salford

Travelled on the 11th of December, 2019

Booking was easy. Coach was on time. Driver was very helpful and friendly

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13 Seat Minibus

k Quinlan

Manchester Airport

Travelled on the 8th of December, 2019

Easy booking process, helpful & courteous staff and punctual collection & drop-off

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16 Seat Minibus

J Greenwood

Huntingdon Racecourse

Travelled on the 8th of December, 2019

first class, punctual reliable efficient, driver really helpful, would certainly recommend them....thank you.....

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16 Seat Minibus

P Hillman

Portsmouth

Travelled on the 30th of November, 2019

Excellent service from start to finish when transporting wedding guests between church and reception. Good communication from the firm in the planning of the hire, and the driver was efficient, friendly and co-operative.

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70 Seat Coach

V McCusker

Glasgow

Travelled on the 23rd of November, 2019

Great service. Helpful drivers.

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10 Seat Minibus

D Boyles

Cambridge

Travelled on the 21st of November, 2019

Our experience of using SMC has been excellent. Maddie, the driver, arrived in plenty of time and drove very well. She stayed in the minibus outside the venue so was there waiting when we were ready to come back. I would definitely use SMC again in the future and would also recommend them to anyone

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25 Seat Midi-Coach

Hannah

Adrenalin Jungle Activity Centre, Newark

Travelled on the 15th of November, 2019

I was very happy with our experience, booking was easy and Jake was very helpful. The coach was exactly as ordered and the driver was great. He got us there in time although it did take us a weird way back due to flooded road closures! I would definitely use SMC again.

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16 Seat Minibus

E Fairgrieve

Liverpool

Travelled on the 14th of November, 2019

Fantastic experience from booking to being dropped off... communication from all involved was first rate... driver very helpful, kind and most importantly, a safe driver. I would highly recommend this coach company to anyone wanting amazing service.

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28 Seat Midi-Coach

A Clutterbuck

Littlehampton

Travelled on the 13th of November, 2019

I WOULD USE THEM AGAIN ANY TIME I NEEDED TO HIRE James our driver was outstanding and the company was very efficient to deal with

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16 Seat Executive Minibus

S Liles

Oldbury

Travelled on the 12th of November, 2019

Great service thank you - easy to book, kept us informed all the way through. Friendly team and great driver - many thanks....

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20 Seat Minibus

M Colchester

Colchester

Travelled on the 9th of November, 2019

very good communication before and on the day. will use again

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58 Seater Coach

E Dainton

Ingleton, Carnforth

Travelled on the 8th of November, 2019

We were very happy with the service we received for our coach of 58 people. Both drivers were friendly and helpful when I rang to contact them prior and arrived ahead of time. The coaches were very clean and clearly of high value. Overall we were very impressed with the service and competitive rates were offered for our return journey (cheaper than a competitor who quoted us more for the same journey). We would consider using this service again in future due to all above reasons.

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16 Seat Minibus

ABaldwin

MediaCityUK, Salford

Travelled on the 8th of November, 2019

Could not be faulted. Good vehicle, prompt service and friendly driver. Could not be faulted

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31 Seater

D Wilkin

Stansted Airport

Travelled on the 26th of October, 2019

Our experience throughout the process has been really good. The customer service prior to booking was easy and quick as too was the ability to make payments etc. The driver was great, turned up on time for both journeys and the bus was ideal for what we needed. Thanks!

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