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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Minibus

Christine M

Tower of London

Travelled on the 18th of December, 2017

From start to finish the company were accommodating. The coach was comfortable and clean and our driver was excellent with the perfect balance of humour and helpfulness. He dropped us off as close to the venue as was possible (long dresses and heels!) and was on hand at the appointed time to take us back. On the return journey he encountered sleet, fog, a diversion and more fog but was still smiling at the end. I would not hesitate to recommend them and will be using them again.

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16 Seat Minibus

Helen C

Manchester

Travelled on the 16th of December, 2017

I booked the coach for my son's birthday party, i needed to move the original booking date as the venue cancelled due to the snow. I got in touch with Dawn in the CS team and this was changed stress free, on the day I was kept well informed and the driver Dan was even early. Whilst at the venue they advised we'd been finished 50 minutes earlier than I'd originally booked the pick up home. With 12 kids this could have been a nightmare. However I rang Dan the driver and he set off straight away and was there 50 min earlier. All round great service and value I would definitely recommend.

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72 Seat Coach

Sally G

St Albans

Travelled on the 15th of December, 2017

Great service Easy booking system, keep you informed, great service on the day, turn up on time, friendly helpful drivers, competitive costs

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15 Seat Minibus

Edie B

Tilbury

Travelled on the 15th of December, 2017

Both drivers arrived promptly & very helpful.

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16 Seat Minibus

CM Sherlock

London

Travelled on the 14th of December, 2017

Easy booking, clean modern vehicle, pleasant driver. I would recommend.

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2 x 53 Seat Coaches

Tessa L

Woking

Travelled on the 9th of December, 2017

Great company, would definitely recommend! SMC Coach hire were fantastic to work with from start to finish! From the point of booking the office team were very helpful with any questions or queries we had, and were always very prompt to respond to our enquiries. On the day the coaches were immaculate, and the drivers were both really lovely, and a joy to work with. I would definitely recommend SMC, and know that we will be using them again in the future!

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180 Passengers

Tegan L

Victoria Warehouse, Manchester

Travelled on the 9th of December, 2017

Fantastic service, coaches arrived promptly with friendly and helpful drivers, we were kept updated throughout the whole process from sale to completion of booking. Would highly recommend .

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49 Seat Coach

Stacey H

Tatton Park

Travelled on the 9th of December, 2017

Great service. Driver was very friendly and knew the area well

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10 Seat Minibus

Linda & John

Bridgend

Travelled on the 9th of December, 2017

Very professional service. E-mails sent from office at every stage. Driver on time, friendly and efficient.

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24 Seat Coach

Carol H

Glasgow

Travelled on the 8th of December, 2017

Thank you for your efficiency. Following my call to make the booking I immediately received confirmation by email. Prior to the booking date I received the drivers name and contact number. Not having to ask for these details or ensure the booking was in place makes my job a lot easier - thank you!

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16 Seat Minibus

Carolyn

Manchester Airport

Travelled on the 8th of December, 2017

Great Easy booking good price

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16 Seat Minibus

Rhiannon W

Swansea

Travelled on the 8th of December, 2017

Prompt service, professional driver and comfortable, clean transport.

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16 Seat Minibus

Alex D

Newport

Travelled on the 6th of December, 2017

Friendly Staff. Quick Journey Edits. Fair Price! SMC's quick and friendly staff responses to our last minute changes were essential when dealing with a very difficult and fickle hotel/leisure centre. Our drivers and transport organisers were incredibly flexible and patient with a group from our company on the night. Drop-off and pick-up went very comfortably and at a fair price! I would highly recommend their service!

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16 Seat Minibus

Nicola C

Portsmouth

Travelled on the 4th of December, 2017

Excellent Service. The service was easy to book - our thanks go to everyone on the team! The minibus was always on time and our German guests were delighted to have a German driver. We will definitely use SMC Coach Hire again.

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16 Seat Minibus

Barry H

Leeds

Travelled on the 2nd of December, 2017

A great service to and from the venue.

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49 Seat Coach

Tony F

Newbury

Travelled on the 2nd of December, 2017

We were very pleased indeed with the service we received. The day started well with the coach arriving to the minute as booked. The driver was really excellent – very friendly and extremely professional. He drove very positively and safely, ensuring that we kept to our timetable. He readily agreed to minor changes to the schedule and even offered to delay the return journey if we wanted more time at our final venue. The driver gave really exceptional service to us and we would be extremely pleased to have him on future trips. Finally, the coach was comfortable and well equipped. We certainly intend to use SMC Coach Hire again.

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16 Seat Minibus

Darren A

Newbury Racecourse

Travelled on the 2nd of December, 2017

An excellent service. The vehicle supplied was clean and smart. The driver was extremely professional.

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24 Seat Coach

Rona M

Glasgow

Travelled on the 2nd of December, 2017

Would definitely book them again. Great service at an affordable price.

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16 Seat Executive Minibus

Alan K

Gravesend

Travelled on the 1st of December, 2017

The process of booking was easy, the coach was on time, the driver was professional and courteous. Overall a seamless process and a great service.

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16 Seat Minibus

Zoe S

Weston-super-Mare

Travelled on the 1st of December, 2017

Had a very smooth experience using this Company. There were no problems encountered with the two way journey. And to top it all, the driver was lovely. A friendly professional young man. I would without hesitation use SMC COACH hire again and would recommend to my friends and family.

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35 Seat Coach

Carole B

Gosport

Travelled on the 25th of November, 2017

Great service from start to finish. Driver Simon was excellent and very accommodating throughout a long day.

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16 Seat Minibus

Pritchard B

Aberdeen

Travelled on the 25th of November, 2017

I greatly enjoyed the service that we got from SMC. I recommend everyone to use this bus service.

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20 Seat Midi Coach

Gwyneth C

London

Travelled on the 25th of November, 2017

The driver was very polite, the coach was lovely and comfortable, the booking and timetable of the days trip was easy, very good overall would definitely use this company again

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49 Seat Coach

Paul A

Blackburn

Travelled on the 25th of November, 2017

We recently hired a coach from SMC to take us from Weston- s-mare to Blackburn for a football game, the coach was clean and comfortable and on time, the driver was friendly and helpful throughout a long but enjoyable day out.

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16 Seat Minibus

David E

Romsey

Travelled on the 24th of November, 2017

A very professional firm to deal with. The driver was very punctual and friendly and I would not hesitate to recommend this firm to anybody. The coach was lovely and clean and although we did not have a long trip, it proved to be comfortable.

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16 Seat Minibus

Carl H

East Midlands Airport

Travelled on the 22nd of November, 2017

Quality service, kept informed at every step from booking to destination. Coach arrived promptly at both destinations and would definitely use SMC again.

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16 Seat Minibus

Margaret S

Portsmouth

Travelled on the 21st of November, 2017

Very helpful staff dealing with my booking especially as I had to change dates and destination. Ian, was an excellent driver and his mini bus was clean and comfortable.

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18 Seat Midi Coach

Ashley B

University of Nottingham

Travelled on the 17th of November, 2017

Definitely would recommend. Great service, very helpful staff!

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50 Seat Coach

Anthony L

Royal Albert Hall

Travelled on the 16th of November, 2017

Evening coach trip to the Royal Albert Hall. The SMC coach arrived early at the pick up point and departed on time, arriving at the Hall in good time despite heavy evening traffic. Drop off and collection were very easy as the coach was right outside the side entrance. John, the driver, could not have been more helpful and he drove very well.

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24 Seat Coach

Zoe W

Telford

Travelled on the 16th of November, 2017

Amazing service from start to finish. I can't recommend this company enough , they have been amazing from the moment I made my enquiry, excellent service from the coach driver, he couldn't do enough for us, the coach was clean and modern and very comfortable, such great service and value for money I will definitely be booking again.

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