Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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20 Seat Midi Coach
10/10!! Professional, reliable, friendly, helpful, punctual, accommodating, wonderful service from start to finish!!! The coach was spotless, air con, wonderful drivers with fantastic communication and I would have no hesitation using them again and would highly recommend!!
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33 Seat Executive Coach
Good contact - kept us up to date all the time. Very polite pleasant driver. Lovely bus, what more could you want.
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51 Seat Coach
Overall we were very satisfied with our travel experience and the cost represented good value for an amateur sports club. We found your price competitive, bus turned up on time, was clean & road-worthy and helped make the club project a professional image. Would be happy to recommend SMC Coach Hire.
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11 Seat Minibus
A1 Service. Booking of the coach was easy and no complications in paying procedure. The coach arrived for pick up prior to appointed time, the driver was polite and helpful to the passengers. We arrived at our destination in good time and the return journey to our original departure was very pleasant despite the usual M25 hold -ups. Well done SMC.!!
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14 Executive Seat Minibus
Superb! Haven't got a bad word to say about the company, the staff, the driver or the vehicle used. Time keeping and the quality of the executive vehicle provided was superb and they were the best price around by a mile. The driver even looked after my keys after leaving them on the bus when returning home until i could pick them up the following day. Will 100% use again and would recommend to anybody! 14 lads on a stag do and no problems at all.
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14 Seat Minibus
Prompt friendly service
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7 Seat Minibus
Great service from first quotation through to final drop off. Kept well informed each stage of the booking process. Friendly helpful driver on the day too. Will definitely recommend and use again.
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16 Seat Minibus
We hired a 16 seat mini bus with driver to take us from Wokingham to Cookham Dean for Let’s Rock The Moor 80’s Festival. Pickup booked for 10.15 am. As I arranged this I got to our meeting point a little early and our driver Karl was already there waiting for us. A great drive to Cookham where we were dropped off at the entrance with arrangements and phone number to meet after concert. Again when we arrived Karl was waiting for us. He helped load our chairs, picnic bags etc for us. What a pleasant and personable man Karl was. He made our journey very pleasant. We will definitely use SMC again.
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49 Seat Coach
Excellent wonderful coach great driver would recommend to anyone
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31 Seat Executive Coach with Toilet
Top coach company. Excellent service. Would recommend the company to friends and family. Driver was punctual, very friendly and fulfilled requests.
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17 Seat Minibus
Great company, would definitely recommend!! Used SMC for a long distance airport transfer and couldn’t fault them. Excellent communication and punctuality, even with our delayed flight. Would definitely recommend!
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20 Seat Midi Coach
Excellent service, coach was on time, got the group to their destination in good time and the cost was very competitive. I would definitely use SMC Coach Hire again.
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7 Seat Minibus
On a recent trip to Scotland I booked SMC for 4 x journey's we had the same driver on each occasion who arrived on time and was superb cannot fault this company
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16 Seat Minibus
I had great customer service, from booking to travelling. I would highly recommend this company and will definitely use them in the future.
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22 Seat Coach
Good communication and customer skills. Very happy with the service we received.
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16 Seat Minibus
Great company to deal with. Excellent communication and friendly driver.
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24 Seat Coach
Could highly recommend SMS Coach Hire. Brilliant communication before and during the hire period, confirmation of order, reminder of payment etc all seamless with no problems at all. Driver was polite, friendly and on time. He called me before both collection points to make sure we knew where he would be
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11 Seat Minibus
From start to finish a reliable safe and competitive service.Thanks very much made our journey so much better especially as there were eleven of us.Will definitely use again.
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16 Seat Minibus
I was very happy with the service I received from SMC Coach Hire Ltd, from start to finish. Obtaining a quote, making the payments, and being kept up-to-date along the way was brilliant! Our coach driver contacted me the day before to confirm the trip, and he arrived promptly on drop off and pick up, with a spacious, comfy and clean mini coach - he was also very pleasant! The party I was with was also very pleased, and i'm sure they too will use SMC Coach Hire in the future!
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16 Seat Minibus
Highly recommend, Great service all round from start to finish 10/10
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25 Seat Executive Coach
They did a great job, showed up on time and very friendly
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16 Seat Executive Minibus
Great deal for group travel. SMC Coach Hire was very professional throughout the process. Communication was thorough and friendly throughout. The prices were much better than competitors. We ended up with a luxury bus and safe, friendly drivers for my family trip. Could not have asked for better service.
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49 Seat Executive Coach
All went well! Good communications and easy to deal with. We had a great trip with excellent drivers, so all in all very happy. Would use again.
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16 Seat Minibus
When I first contacted SMC about coach hire for our wedding I was uncertain about numbers and locations of potential passengers but the lady I dealt with calm, professional and very very helpful. The driver arrived on time, was polite and professional and very helpful. All my guests were pleased with the manner in which the whole experience was handled. Thank you so much for looking after my guests and for being part of a really important day in my life
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16 Seat Minibus
Army v Navy at Twickenham. Brilliant day out at the Rugby at Twickenham. Our driver was really helpful and friendly and made it a great day out. I would highly recommend SMC excellent service.
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11 Seat Minibus
I organised a hen do mini bus through SMC and they were fantastic! Friendly staff who were always helpful! Our driver was brilliant! Would definitely use them again!
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40 Seat Coach
First time user , excellent service driver very friendly , punctual and efficient
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12 Seat Minibus
Arrived and collected on time.
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29 Seat Coach
Very professional staff and excellent coaches. Would definitely use them again
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16 Seat Executive Minibus
Golf Charity Day. The driver was on time and managed to find a different route as the A406 was closed due to an accident and still get us to the venue on time. They did exactly what they said they would do, pick up on time for both journeys, we would definitely use them again and would highly recommend.
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