Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
Carol F
Knutsford
Travelled on the 26th of May, 2018
10/10!! Professional, reliable, friendly, helpful, punctual, accommodating, wonderful service from start to finish!!! The coach was spotless, air con, wonderful drivers with fantastic communication and I would have no hesitation using them again and would highly recommend!!
View on TrustpilotSally G
Nottingham
Travelled on the 26th of May, 2018
Good contact - kept us up to date all the time. Very polite pleasant driver. Lovely bus, what more could you want.
View on TrustpilotEdinburgh Eagles ARLFC
Kingston Park Stadium
Travelled on the 26th of May, 2018
Overall we were very satisfied with our travel experience and the cost represented good value for an amateur sports club. We found your price competitive, bus turned up on time, was clean & road-worthy and helped make the club project a professional image. Would be happy to recommend SMC Coach Hire.
View on TrustpilotGraham S
Bournemouth
Travelled on the 25th of May, 2018
A1 Service. Booking of the coach was easy and no complications in paying procedure. The coach arrived for pick up prior to appointed time, the driver was polite and helpful to the passengers. We arrived at our destination in good time and the return journey to our original departure was very pleasant despite the usual M25 hold -ups. Well done SMC.!!
View on Yell.comSteven L
Newcastle
Travelled on the 25th of May, 2018
Superb! Haven't got a bad word to say about the company, the staff, the driver or the vehicle used. Time keeping and the quality of the executive vehicle provided was superb and they were the best price around by a mile. The driver even looked after my keys after leaving them on the bus when returning home until i could pick them up the following day. Will 100% use again and would recommend to anybody! 14 lads on a stag do and no problems at all.
View on Yell.comTerrie
Keighley
Travelled on the 19th of May, 2018
Prompt friendly service
View on Yell.comCraig S
Airth
Travelled on the 19th of May, 2018
Great service from first quotation through to final drop off. Kept well informed each stage of the booking process. Friendly helpful driver on the day too. Will definitely recommend and use again.
View on TrustpilotTanya U
Maidenhead
Travelled on the 19th of May, 2018
We hired a 16 seat mini bus with driver to take us from Wokingham to Cookham Dean for Let’s Rock The Moor 80’s Festival. Pickup booked for 10.15 am. As I arranged this I got to our meeting point a little early and our driver Karl was already there waiting for us. A great drive to Cookham where we were dropped off at the entrance with arrangements and phone number to meet after concert. Again when we arrived Karl was waiting for us. He helped load our chairs, picnic bags etc for us. What a pleasant and personable man Karl was. He made our journey very pleasant. We will definitely use SMC again.
View on TrustpilotPeter D
Dunstable
Travelled on the 19th of May, 2018
Excellent wonderful coach great driver would recommend to anyone
View on TrustpilotChad B
France Tour
Travelled on the 18th of May, 2018
Top coach company. Excellent service. Would recommend the company to friends and family. Driver was punctual, very friendly and fulfilled requests.
View on Yell.comBob C
Stansted Airport
Travelled on the 17th of May, 2018
Great company, would definitely recommend!! Used SMC for a long distance airport transfer and couldn’t fault them. Excellent communication and punctuality, even with our delayed flight. Would definitely recommend!
View on TrustpilotJoanna C
London
Travelled on the 16th of May, 2018
Excellent service, coach was on time, got the group to their destination in good time and the cost was very competitive. I would definitely use SMC Coach Hire again.
View on TrustpilotMartin
Perth Racecourse
Travelled on the 16th of May, 2018
On a recent trip to Scotland I booked SMC for 4 x journey's we had the same driver on each occasion who arrived on time and was superb cannot fault this company
View on TrustpilotRebecca H
Alton Towers
Travelled on the 14th of May, 2018
I had great customer service, from booking to travelling. I would highly recommend this company and will definitely use them in the future.
View on TrustpilotVictoria K
Dewsbury
Travelled on the 12th of May, 2018
Good communication and customer skills. Very happy with the service we received.
View on TrustpilotMelanie J
Ripon Races
Travelled on the 11th of May, 2018
Great company to deal with. Excellent communication and friendly driver.
View on TrustpilotAmanda H
Leeds
Travelled on the 11th of May, 2018
Could highly recommend SMS Coach Hire. Brilliant communication before and during the hire period, confirmation of order, reminder of payment etc all seamless with no problems at all. Driver was polite, friendly and on time. He called me before both collection points to make sure we knew where he would be
View on TrustpilotJohn B
Lincoln
Travelled on the 11th of May, 2018
From start to finish a reliable safe and competitive service.Thanks very much made our journey so much better especially as there were eleven of us.Will definitely use again.
View on TrustpilotSim K
Gatwick Airport
Travelled on the 11th of May, 2018
I was very happy with the service I received from SMC Coach Hire Ltd, from start to finish. Obtaining a quote, making the payments, and being kept up-to-date along the way was brilliant! Our coach driver contacted me the day before to confirm the trip, and he arrived promptly on drop off and pick up, with a spacious, comfy and clean mini coach - he was also very pleasant! The party I was with was also very pleased, and i'm sure they too will use SMC Coach Hire in the future!
View on TrustpilotRichard Q
Morpeth
Travelled on the 6th of May, 2018
Highly recommend, Great service all round from start to finish 10/10
View on Yell.comStuart A
Heathrow Airport
Travelled on the 6th of May, 2018
They did a great job, showed up on time and very friendly
View on TrustpilotEmily C
Tour of Scotland
Travelled on the 6th of May, 2018
Great deal for group travel. SMC Coach Hire was very professional throughout the process. Communication was thorough and friendly throughout. The prices were much better than competitors. We ended up with a luxury bus and safe, friendly drivers for my family trip. Could not have asked for better service.
View on Yell.comElizabeth M
Newcastle
Travelled on the 6th of May, 2018
All went well! Good communications and easy to deal with. We had a great trip with excellent drivers, so all in all very happy. Would use again.
View on Yell.comDianne F
Littlehampton
Travelled on the 6th of May, 2018
When I first contacted SMC about coach hire for our wedding I was uncertain about numbers and locations of potential passengers but the lady I dealt with calm, professional and very very helpful. The driver arrived on time, was polite and professional and very helpful. All my guests were pleased with the manner in which the whole experience was handled. Thank you so much for looking after my guests and for being part of a really important day in my life
View on TrustpilotJo V
Twickenham Stadium
Travelled on the 5th of May, 2018
Army v Navy at Twickenham. Brilliant day out at the Rugby at Twickenham. Our driver was really helpful and friendly and made it a great day out. I would highly recommend SMC excellent service.
View on TrustpilotNatalie
Brighton
Travelled on the 5th of May, 2018
I organised a hen do mini bus through SMC and they were fantastic! Friendly staff who were always helpful! Our driver was brilliant! Would definitely use them again!
View on TrustpilotKeith LJ
Keepmoat Stadium Doncaster
Travelled on the 5th of May, 2018
First time user , excellent service driver very friendly , punctual and efficient
View on TrustpilotSuzy P
Warwick Castle
Travelled on the 5th of May, 2018
Arrived and collected on time.
View on TrustpilotBarry B
Twickenham Stadium
Travelled on the 5th of May, 2018
Very professional staff and excellent coaches. Would definitely use them again
View on TrustpilotMichael P
London
Travelled on the 4th of May, 2018
Golf Charity Day. The driver was on time and managed to find a different route as the A406 was closed due to an accident and still get us to the venue on time. They did exactly what they said they would do, pick up on time for both journeys, we would definitely use them again and would highly recommend.
View on Trustpilot