Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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198 Passengers, multiple vehicles
The booking process was seemless. We had 10 coaches going to three different locations. All the drivers were punctual and professional. We received contact details for the drivers the day before and company was contactable when needed. Thank you!
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48 Seater Executive Coach
Excellent communication from start to finish, coaches were exceptional clean, modern and the drivers were a credit to the company
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37 seater exectuive
They were very helpful through out the booking process to help fulfill our needs. Driver was courtesy but a little late but there weren't any other issues. Would definitely use again.
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21 Seater Midi-coach
Excellent service all round. I received speedy responses and was able to feel confident that everything was booked and secured and the driver on the day was very helpful, professional and friendly. I would definitely use them as my first port of call in future for any travel we need for large groups and highly recommend them to others.
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38 seater executive coach
SMC Coach hire have been amazing! We had an event which had to be cancelled due to lockdown and SMC gave us a credit note which meant when we came out of lockdown we was able to use the credit note and didnt lose out in money. The coach is always on time and clean. The communication is fantastic i will always use SMC Coach hire our events.
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8 Seater Luxury Minibus
What a fantastic service and so professional. We booked a luxury minibus and a limousine arrived, a wonderful surprise. Excellent communication and great value, friendly driver and so helpful. If you need transportation use SMC
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8 Seater minibus
We used SMC coaches for transportation to a big house in the country that we rented as part of a Hen weekend and SMC were brilliant. Communication before the day was spot on and they arrived on time to take us there and back. Would definitely use them again.
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61 Seater Coach
Would highly recommend SMC Coach Hire. From Matt in the office, to Jermaine the driver, we received outstanding service throughout. Price was amazing and the standard of coach was exceptional. My go to coach company from now on. You will not be disappointed. Thank you SMC for an amazing day out.
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33 Seater Executive midi-coach
Thank you for such a stress free trip, it was so easy to book. The coach was on time and immaculate The driver was so helpful Thank you we will be definitely using you again.
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16 Seater Minibus
Great service! Booking was quick and easy. Staff were helpful and accommodating when I had to make changes beforehand aswell as en-route. Vehicle was comfortable and spacious, although we filled all the space there was with our bags. I selected 'medium bags' as we were stopping overnight and had small cases on wheels, with the lack of space we had for these, I should have selected 'large'. But it was fine and no problem for our drivers who happily made everything fit. Thank you and will definitely be using again! Vickie and Hens x
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16 Seater Minibus
SMC coach hire. Easy to get a quote and book. Very competitive prices. Clean coach with efficient and friendly driver. Would recommend to anyone.
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16 Seater Minibus
We hired SMC Coach hire to take ten of us to the Blenheim Battleproms Concert on 3rd July 2021. The service was excellent; very prompt and a courteous and helpful driver. He helped us with our luggage and nothing was too much trouble. The coach was at the car park well before time, ready to bring us back home. Their excellent service added to the overall enjoyment of the event. Thank you SMC
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24 Seater Minibus
The service from SMC Coach Hire was great. They were organised, reliable and the driver Steve was especially helpful. We will be using them again, for other trips and outings in the future. Thank you.
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20 Seat Minibus
Punctual, well mannered helpful driver, clean comfortable coach, excellent all round experience would recommend to others.
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16 Seat Minibus
Very happy with the booking procedure. Driver excellent. Every thing went smoothly
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16 Seat Minibus
Booking with SMC was a simple task, which is not always the case . Their response was swift and their quotation beat other travel operators approached . Their communication was excellent thought the process and the vehicle provided was clean and comfortable and perfect for the job . Their driver was most helpful and polite and really engaging . Top marks to SMC .
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35 Seat Coach
Excellent service! Booked a coach for 30 people at short notice and they were great at contacting me back, getting all details etc. I even made modifications for extra drop off, pick up no probs! Driver (Nigel) also was very good, one of my colleagues left her mobile in the bus, he was quick at contacting me to let me know and he made arrangements with her to hand over the phone where he was going to be next. Will be using them again!
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8 Seat Minibus
The service was excellent and driver was fantastic polite and very efficient I have a wedding come up up will defo use again and price defo no one else can beat 400 from Stansted to south shields transit van well worth the price
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18 Seat Minibus
Very professional and trustworthy coach hire. Would trust them again any time. Price was also acceptable considering I made a very last minute inquiry.
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33 Seater Mid-Coach
5* Service on our recent Bucket List Trip to Cardiff. The driver and service was fabulous and the driver joined in our fun, prompt and faultless. Price was good too and very competitive!
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49 Seat Coach
Excellent service from SMC. Prompt response to emails and competitive pricing. Will definitely use their services again.
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49 Seat Coach
Fantastic service from beginning to end, we were a large party and had to keep changing things, Smc dealt with everything no problem, would definitely use again. Both drivers very friendly and helpful.
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16 Seat Minibus
I have not used the service before but will definitely do so if I need a to hire a coach again in the future. The coach was immaculate, on time and the cost was more than reasonable. The drop off and collection was executed without fuss which bearing in mind the trip was to MUFC on Boxing Day was important. However all this depends on the driver and Dennis was first class!
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60 Seat Coach
All the staff that I dealt with at SMC were very helpful. The coach drivers phoned me when they were arriving and were on time and really lovely.
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28 Seat Midi-Coach
I was tasked with organising transport for 28 friends to a Christmas Party and working with SMC proved to be a very easy job. From enquiry to completing the booking there was good help, flexibility and a good deal. When it came to the actual trip the driver, Martin, was fantastic. A really nice guy who literally went out of his way to make sure that we all had a safe journey and an excellent night out. All in all a very satisfying experience throughout. I would happily use them again.
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20 Seat Minibus
Great Company. Came on time and was there to pick us up at the end of the night. We were well looked after. Driver was very pleasant. Would definitely use again.
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23 Seat Coach
Excellent communication from start to finish. We could not have asked for better service from our driver G. Thank you for making our journey such a pleasure! Highly recommend using SMC
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49 Seat Coach
Easy to navigate the website to obtain a very competitive quote, easy to deal with the booking process and kept informed of all details every step of the way. Drivers details were text to me on time and the driver was on time (for the most part - traffic!) and very friendly.
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40 Seater
Booking was easy. Coach was on time. Driver was very helpful and friendly
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13 Seat Minibus
Easy booking process, helpful & courteous staff and punctual collection & drop-off
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