Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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16 Seat Minibus
The coach trip to Bournemouth by SMC coach hire was fantastic the driver Grahm went out of his way to help everyone he was also had a nice manner. The trip to Compton Acres was really good the Driver Brian was really helpful in all areas making sure we had a fantastic day,he also drove Parkinson's Cafe Hullbridge home and again made sure that our we were comfortable. I would like to recommend this company to all parties and groups thankyou
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16 Seat Minibus
I was really impressed with SMC in regards to response time to my enquiry, handling of my enquiry, contact following booking and also the updates received via email. It was a very seamless process. The minibus promised was of good quality with a friendly and able driver. Would definitely use again and have passed on details to the other passengers who were also impressed.
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86 Seat Minibus
I am so pleased I booked with SMC I received great service from the booking to our journey. The driver was fantastic and I will be booking with them again in the future.
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16 Seat Minibus
Fab company, great communication through booking , great value & driver was brilliant. Highly recommend
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12 Seat minibus
SMC coach hire provided an absolutely fantastic service. When requesting a quote and proceeding (as the price was great) they were very helpful. The driver arrived early which put my mind at rest as we had a flight to catch and was accommodating on the way to the airport in terms of agreeing to stop when requested. The driver was early for the return journey as well and even agreed to make an unscheduled stop which was massively appreciated. I will have no hesitations in using SMC for future bookings and in recommending them to others.
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16 Seat Minibus
Excellent service from SMC Coach Hire. I have used this Company three times before and on each occasion, the service has been very reliable, good quality coach, and very helpful drivers. I thoroughly recommend this Company to other users. Graham Sharp.
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24 Seater Minibus
Used this company on a day trip with a retirement group and would highly recommend.The coach was clean and comfortable, pick ups were on time and the driver was very pleasant and courteous. Will definitely use them again..
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30 Seater Coach
A good day out to Fontwell, made by having a good coach driver and a comfortable coach, will definitely be using them again.
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49 Seat Coach
The coach arrived on time and was just as we booked. Great service guys and we'd recommend your services.
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18 Seat Minibus
I would highly recommend smc,the driver was excellent and turned up spot on time both going and coming back,the service I recieved from smc after my booking to when I left was excellent as well
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28 Seat Midi-Coach
Excellent service from this SMC coach hire Brian our driver was helpful polite and reliable
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12 Seat minibus
fantastic company! our driver John was lovely he was very helpful he turned up on time he made us feel very comfortable on our journey he helped us load and unload our luggage and was generally a nice guy we will be recommending you to family and friends and will be booking again.
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60 Seat Executive Coach
Race Trip: Coach arrived on time was very clean and the driver was excellent. Will be using SMC again next year. Everything just as requested.
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16 Seat Minibus
Wedding Hire: Hired a 16 seater bus to take family to my son's wedding and I would thoroughly recommend SMC. Our driver Steve was very helpful and professional. The bus was very clean, on time and met the needs of all our passengers.
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13 Seat Minibus
The service was great, I wasn’t in the mini bus but feedback from the people was very positive, the coach was nice and comfortable and the driver was very accommodating with stops etc. Communication regarding the booking was excellent. Would definitely use again and would recommend to others.
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21 Seat Midi-Coach
I had an excellent experience, extremely reliable, patient and flexible as well as great communication through booking and arranging for a large party, our driver was brilliant and done a great job at rounding up 22 noisy hens.
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9 Seater Executive
Great service, competitive price and really friendly driver. Would definitely recommend.
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16 Seat Minibus
Great service, We hired a minibus for 15 people to take us to Haydock racecourse on 10th August , driver arrived a little late due to traffic but as we contacted him an hour before pick up time, he let me know then that he would be 10 minutes late. The driver was on time to collect us and even bought an aux cable for us to play our music on the way back, he was a friendly and fun guy. Would definitely recommend again, please say thank to the driver for putting up with a noisy gang on the way back !!
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16 Seat Minibus
Superb Great communication from start to finish. Prompt collection, arrival and drop off. Would higly recommend. Driver was really nice and accommodating.
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16 Seat Minibus
Excellent service from start to finish. Professional, courteous and helpful.
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49 Seat Coach
We have used SMC coaches for 2 years in a row now to take our youth group to a youth festival. Both times they have been on-time, professional and friendly. The price was also really competitive. Would highly recommend and look to use again!
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6 Seat Minibus
Great service, on time, good driver, could not ask for more.
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16 Seat Minibus
We hadn’t realised we’d have the same driver be with us for the duration of our stay in Liverpool for my sisters hen weekend whilst we used your services to get to our planned activities. Ash was lovely! Really nice, friendly and accommodating. He made our weekend in such a simple way. Knowing it was him collecting us allowed the simplicity of familiarity that we all loved. Walking out and saying ‘Hiii Ash, Thankks Ash, Byyee Ash’ as we all clambered in and out really added to the atmosphere between us Hens!
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16 Seat Minibus
This is the second time we've used you. Last time was 2 years ago. And I would always recommend you. It's wonderful to know that you can be relied upon. Thank you very much for operating such an efficient and consumer-friendly and consumer-reassuring service.
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10 Seat Minibus
We booked a mini bus for 10 of us from Nottingham to Liverpool for my sisters hen do. Booking was easy and our driver Dave texted me on the morning to say he was on his way. He arrived early but didn't rush us at all. Dave was so helpful and friendly, he made sure we were greeted at our apartment before he left us in Liverpool. Dave picked us up 2 days later and brought us home safely. Would definitely book with these again!! Thank you for helping our trip run smoothly!
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13 Seat Minibus
SMC Coach Hire were excellent from start to finish. I would definitely recommend SMC and use them again. From receiving the quote to being dropped off I had great customer service. The mini bus arrived early and I had good communication with the driver prior to the pickup. Driver was very friendly and helpful. All round brilliant service.
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12 Seat Minibus
Very friendly staff and driver. Arrived on time both ways and got us all home safely.
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16 Seat Minibus
I booked SMC for an Athletics meeting held in Wrexham, This was to carry our athletes to and from a competition. Excellent service, Coach turned up at the time specified and the driver was very friendly. Will be using again for future events.
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50 Seat Coach
Very good service. Had a good journey from Livingston to Manchester. Will book again
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28 Seat Midi-Coach
We had the pleasure of having Rebecca drive us from Harrogate to Manchester (Old Trafford) on Saturday 6 July. Rebecca was brilliant and could not have done any more for us. She was a little late to collect us but telephoned ahead to let us know she had a cracked window so went back to change the coach. All good and I was always kept informed. The coach was clean and distributing water was a lovely touch. Rebecca collected us on time and communication went smoothly as I had Rebecca’s mobile number and she always answered. We could not have been better looked after.
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