Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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49 Seater
Coaches arrived on time. Drivers were courteous and helpful. Return coach could have done with a clean inside.
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50 Seater Coach
Great Service, very adaptable to our changing requirements.
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11 Seater Minibus
Brilliant service the driver arrived on time and very polite. I would definitely use your service again.
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8 Seater Minibus
I wanted to say a huge thank you to our driver Bob. He was amazing on both the journey to and from Brighton. Exceptional in every way! I’ll definitely use SMC Coach hire again and recommend to anyone :)
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14 Seater Minibus
Our experience with this company was all we hoped and planned for from pickup at the start to drop off at the end, punctuality and communication were as expected, the coaches were off a high comfort standard and the cost we were quoted for the return journey was within expectations and last but NOT least were the drivers, Informative, helpful and Courteous throughout.
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16 Seat Minibus
Right from the initial enquiry SMC coach hire were very efficient. They quoted same day and kept me informed at all times. Their prices were very competitive. The driver Paula was a competent driver, we felt very safe in her hands. I would certainly recommend.
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35 Seater
A fantastic service and drivers were on time and very polite. Competitive rates but a standard above the rest! Definitely use again. Thank you.
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5 Seater Minibus
Excellent service. First I got a text message confirming the booking which was very reassuring and followed by an email. Communicated throughout and even sent the drivers details the day before just in case. Affordable, reliable and definately would use again.
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63 Seater Executive Coach
Great Service. Driver was brilliant and coach was comfortable.
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13 Seater Minibus
Professional friendly and great value.
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30 Seater Coach
Easy, Simple process to book. Everyone is helpful and got us the coach that met our needs. thank you
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16 Seat Minibus
Got me to the church on time Helpful staff and good communication. I would recommend.
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16 Seat Minibus
We have used this company for the last three years for our Christmas lunch, everytime they have been very reliable, and provided a very clean minibus.
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12 Seat minibus
Great feedback from me! • Speedy response from initial enquiry and subsequent email exchanges • Payment process quick, efficient and straight forward • Driver arrived promptly, in the correct place and rang to advise of arrival • Mini bus was clean and well maintained • Driver drove safely and got us to where we needed to be in good time
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20 Seat Minibus
Excellent efficient servic.! Great value for money. Efficient and friendly service, just what was needed for a Christmas Day out. Thanks.
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50 Seat Coach
The booking was handled well. The coach was excellent and on time. The driver was very pleasant and helpful. All round, a veryy good experience
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18 Seat Minibus
We used SMC coaches for a works night out. They were prompt and very helpful. The drivers were most courteous. Definitely will use them again.
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16 Seat Minibus
Thank you to SMC for such an excellent service for our works Christmas party. The driver was prompt, polite, friendly and happy. I would definitely recommend this company.
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44 Seat Coach
Excellent, prompt, all round service. Would definitely recommend SMC Coach Hire
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70 Seat Coach
The booking and administration was good and prompt. I have to praise the driver on the outbound journey who had a nightmare due to a vehicle fire on the A14 that made him a couple of hours late. To his credit though he did the job well and was jovial throughout. Due to a youth organisation like ours with extremely limited funding, the cost of the booking far exceeded our planned budget, but as we had been let down by the original coach firm, and we had to make the booking at very last minute, we had no choice but to take the hit on cost. Otherwise we would have let down a lot of kids.
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8 Seat Minibus
Easy service to book with invoice send and reviewed close to departure date transportation was very comfortable and plenty of space. Both drivers were very happy to assist with bags and were genuinely happy. Both drivers kept in touch regarding pick up times and called to introduce themselves and provide a contact number would be happy to use again and recommend
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16 Seat Minibus
I recently hired SMC Coach Hire for a trip to the Thursford show and have to say their service was excellent and the driver on time and very helpful. I will use them again.
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Midi Coach
Excellent service at competitive rates very good communication throughout
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16 Seat Minibus
Very helpful company, good information before hand. The driver Mohammad was brilliant, contacted us to let us know he was delayed, but was most careful when one of the passengers asked him not to rush on country roads as she got in.
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8 Seat Minibus
The driver arrived a little early which was great and we brought forward the return time which was no problem. We had different drivers because of the change of return time but they were both extremely nice and very helpful. Would certainly book them again.
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49 Seat Executive Coach
Our coach hire went well with SMC Coach Hire. They proved responsive and adaptable right up to the last minute as plans wewre amended. Abdi was a pleasure to have as a driver - he managed to negotiate some tricky narrow country lanes with ease and patience which was very much appreciated by all on board (with a round of applause!).
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16 Seat Minibus
We were visiting Southport for the weekend with a group of friends so hadn’t used you previously. As we are from outside the area we didn’t know your company or any others. I did a bit of research and decided to use you and wasn’t disappointed. We were travelling from Southport to Aintree racecourse on the Saturday and then back again after the racing had finished. The driver, Ryan, sent me a text on the morning to say he was on his way, then rang to say he was outside. The driver was very pleasant and friendly. He dropped us by the entrance to the racecourse and then explained were he would be waiting for after the racing. He rang me shortly after the last race had finished to say he was in the car park and had was parked at the end of the row so we could see him easily. He dropped us back at the house with no problem. If we are in the area again we will definitely be using you.
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38 Executive Seat Coach
A pleasure to deal with from start to finish.
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16 Seat Minibus
The coach booking was easy to do, we were provided with contact details for the driver in case we needed them. The coach arrived on time, was spotless inside and out and the driver was polite and courteous as well as driving sensibly. Would happily recommend. Thanks
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Executive Midi Coach
The coach arrived on time. The driver (Andrew) was very helpful and polite. The coach was of a very good standard, clean and comfortable. The journey was relaxing, partly due to the careful driving. Because of all of the above we had a lovely day out.
View on Trustpilot