Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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20 Seater midi-coach
Very happy with the service and professionalism of SMC Coach Hire. Unbeatable price but with high level of service that goes with it. Will certainly be using this company and reccomending to others.
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16 Seater Minibus
The booking system was straightforward and the communication provided useful and relevant. The driver (Paula) was very professional, pleasant, courteous and patient with the passengers.
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8 Seater minibus
Great for golf transfer and luggage that goes with it!! I booked this company for an airport transfer for eight people along with luggage and golf clubs. Unlike other companies I've used in the past, the transport and space was superb, a coach with separate storage attached. My husband and his friends were delighted. Price was good, was kept fully up-to-date with timings etc and arrived on time for both the outgoing and return trip. Would recommend and plan to use again.
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16 Seater Minibus
Excellent service. Original booking was easy. Service on the day as stated, prior notice of arrival and arrived on time. See you next year.
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25 Seater midi-coach
Had an excellent trip. Great staff who really made our visit special. Very accommodating catering staff. Everything was good.
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16 Seater Minibus
The customer service was really good from the outset. Very clear communication. Driver was prompt and polite.
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Executive 32 Seater
Great company Great prompt service Definitely use again and recommend
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Standard 16 Seater minibus
Excellent driver - Very flexible The driver was very nice and flexible with times. We had a great experience on the road and communication was great. Also no other company matched this price!
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Standard 33 Seater
Although the vehicle was not as comfortable as we would have liked and expected, we had a great service from our driver, Vinny, who was courteous, very helpful and friendly.
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8 Seater minibus
Good service all round. Efficient ordering, good communication, polite driver, on time in both directions. Date of experienc
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16 Seater Minibus
Flawless from start to finish. I'd never booked a coach transfer before and opted for SMC after their quote beat the others. From the very start of the process until our return drop off, the experience was flawless. My request for a quote was returned almost instantly. I made amendments to drop off points and adjustments to pick up times. Both were quickly and easily made. The day before our journey I received and email and a text with the drivers name and contact number. We arrived early for our pick up (on both journeys) and the driver (Charlie) was already there. The minibus was also way better than I'd imagined. Plenty of room and even had a table seat in the back. I wouldn't hesitate to use SMC again. An easy 5 stars. A special mention for Charlie as well. A great service and a really nice guy too.
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50 Seater Coach
Good, clean, nice coach, on time easy to book Was easy to book. All information clear and easy to understand. Nice coach and driver. Clean, on time no problems. Reasonable priced
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16 Seater Minibus
I contacted SMC Coach Hire by phone, a couple of weeks before the event to request a quote for group drop off and group collection of 10 people from Slough to Cookham for Rock The Moor music festival. I was informed I would shortly receive an email regarding my detailed request and it would contain a quotation and instructions about how to proceed. I received what I considered to be a favourable quotation a few hours later. I contacted our group and asked if everyone was happy to proceed. One of our group pointed out that the collection time was incorrect and could I ammend it to an earlier time. I again contacted SMC Coach Hire by phone and requested an ammendment to the collection time. I was informed I would receive a revised quotation later that day. I received the modified quotation and let our group know. All were happy so I booked and paid the balance. The night before our event (19th May) the driver contacted me via "Text SMS" informing me he would be at the colleciton point at the agreed time. He arrived at our collection point five minutes early. We loaded up and set off. Our driver dropped us at the "Rock The Moor" designated drop off point. Our driver said he would collect us later that day at the agreed time and hoped we would all enjoy our day. We had a fantastic day. Our driver was waiting for us at the agreed time. Our whole group agreed that the transport was just fantastic as it was just such an easy and hassle free way to travel. The whole experience from booking to travelling was excellent, and all the people I spoke to (espicially our driver) were polite friendly and helpful. Just a great epxerience. We will be using SMC Coach Hire again next year.
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8 Seater minibus
Friendly driver who couldn't do enough for us, got us to London in a timely fashion.
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16 Seater Minibus
A great service. Booking process was very easy, driver was on time for journey to destination and back again. Price for minibus was very reasonable. Definitely recommend !
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16 Seater Minibus
This was the first time we’ve used SMC Coach Hire. The booking process was easy to use snd they kept us updated. The driver turned up as booked and the vehicle was clean snd comfortable for the numbers travelling. The driver kept in touch throughout the day being very helpful.
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16 Seater Minibus
Quick and easy booking,good service when needed to make a change and on the day the driver was on time and helpful
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12 Seater Minibus
Very easy booking system and very quick to respond to my queries. We travelled on Saturday 18.02.23 and our driver Dave couldn't of gone above and beyond anymore. I couldn't recommend this company enough, along with reasonable prices. I will definitely be using them in the future.
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41 executive coach
Trip to see The Lion King SMC Coach Hire gave us an outstanding professional service from start to finish. The booking process was efficient and we had timely communication in between times. We took a group of children to the theatre to see The Lion King. The standard of coach was very good, complete with a toilet. Andy, our driver made us feel welcome and taken care of. We would certainly use SMC in the future, and would recommend them. ⭐️⭐️⭐️⭐️⭐️
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49 Seater Coach
SMC find the best quotes and offer a really great service. I've used for the past 3 years and will definitely use again.
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16 Seater Minibus
SMC was quick to respond to our initial enquiry and always helpful when answering queries. The booking process worked very efficiently and the information received by email was clear. On the day of travel the vehicle arrived on time and the driver was courteous and accommodating. An excellent service all round.
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12 Seater Minibus
Excellent communication by email, re quotes and follow up , first class communication with our driver Mark on the day he was polite helpful and friendly. Well done SMC😊
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36 Seater Coach
Everything ran to plan, Our teachers said that the driver was very friendly.
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12 Seater Minibus
The most reliable service from SMC… The most reliable service from SMC Coach Hire. We were a hen do going to Liverpool, driver was on time. Both drivers were lovely and overall it was a great experience! Will be using again 🙂
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21 Seater Midi-coach
Excellent service very helpful in all communication. Coach on time nice driver, admin staff all very professional would defiantly use them again.
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32 Seater Executive Coach
First class service 2nd time of using company. Easy to deal with from initial quote request through to the actual trip. Competitively priced. Pleasant and accomodating driver. Would not hesitate to use again.
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30 Seater midi-coach
This I'd the first time I have been involved in booking a coach but SMC made the process easy and even reduced the cost to match a competitor. Regular updates received. On the day the drivers were prompt and patient as several passengers had mobility issues. I would certainly recommend and use again
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8 Seater minibus
Booked this mini bus service for our works Christmas Party last year and unfortunately we had to cancel our trip due to Covid. SMC kindly kept our deposit to use this year. We went to St Annes last weekend. Both journeys were excellent. The mini bus was on time despite it snowing heavily, the drivers pleasant and helpful. Overall an excellent experience. Will definately use again
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Minibus
This is a very reliable coach company. I have booked a couple of times now and would highly recommend them.
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Minibus
Booking was easy, communication the whole time was spot on, driver was great. Wonderful service all round. Thank you SMC Team
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