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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

12 Seat Minibus

Eleanor H

Birmingham

Travelled on the 25th of February, 2017

Fantastic. Excellent service. I wouldn't hesitate to recommend.

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16 Seat Minibus

Laura H

Liverpool

Travelled on the 24th of February, 2017

Happy hen do. Traveled with SMC for a hen do trip to Liverpool. Good, clear communication from the start. Our driver, Darren, was lovely and very accommodating - even picked us up earlier (requested last minute). Would definitely use again/recommend. Thanks!

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31 Seat Coach with Toilet

Duane M

Butlins, Minehead

Travelled on the 24th of February, 2017

We would like to thank smc coach hire for a excellent service highly recommend

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12 Seat Minibus

Alex D

Aberfeldy

Travelled on the 24th of February, 2017

Great Service. Really friendly accommodating drivers. Bang on time even when the group were out in the middle of nowhere. Great price and would recommend!

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6 Seat Minibus

Krista L

Bristol

Travelled on the 24th of February, 2017

Courteous, friendly, professional. Will definitely use again. Thank you A+

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51 Seat Coach

Helen C

Blackpool

Travelled on the 24th of February, 2017

Our Experience with SMC Coach hire has been nothing but perfect

9 Seat Minibus

Lynwen Thomas

Edinburgh

Travelled on the 24th of February, 2017

Thanks very much for a great service. Our driver, was very friendly and extremely helpful. They punctual and couldn't do any more to help. I will definitely look to use your service again

30 Seat Coach

Ross A

Sheffield

Travelled on the 24th of February, 2017

We were very pleased with the entire service you provided. The booking and payment process was clear and straightforward, and the staff were helpful and friendly. The pick-ups were on time, the coach driver was also very friendly and helpful. The coach was clean. I didn’t travel with the team but I asked the team manager for her comments and she simply replied “ten out of ten”. Thank you for providing such a professional, efficient and trouble-free service. We will certainly use your service again.

18 Seat Midi Coach

Ian J

Glenrothes

Travelled on the 23rd of February, 2017

Scotland v wales tour From booking through to completion everyone were friendly and very helpful. The drivers who picked us up and dropped us off (3different people ) were excellent with our tour party of which 1 was disabled. We cannot thank them enough. We would highly recommend them and will certainly use them again.

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16 Seat Executive Minibus

Jim C

Keswick

Travelled on the 20th of February, 2017

We found the service the driver provided to be excellent. He was always punctual, courteous and helpful and got on very well with the clients. The minibus was clean and comfortable.

15 Seater

Jennie H

Birmingham

Travelled on the 17th of February, 2017

Great company. Very friendly service, good speedy contact and very helpful. I would definitely recommend them!

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12 Seat Minibus

The Penllergare Trust

Cardiff

Travelled on the 16th of February, 2017

Everything really great! Booking system very easy to use. Bus was good, driver polite and helpful. All went to plan and last minute pick up changes etc accommodated with no fuss.

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16 Seat Executive Minibus with Meet and Greet

Karen L

London

Travelled on the 14th of February, 2017

Very professional. We were very impressed with the professionalism and attention to detail. We had tight deadlines to meet and each of the three journeys booked went like clockwork. Your drivers were very friendly, well presented and made our passengers comfortable. The vehicles were all exactly as you advised - of high executive standard. We have no hesitation recommending SMC Coach Hire to others and they will be the first Coach Hire company we will use for this kind of booking in the future.

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16 Seater Minibus

Hassan K

Birmingham

Travelled on the 12th of February, 2017

Would just like to give a massive thank you and a huge well done to SMC Coach Hire for not only arriving on time and waiting the extra few minutes, your driver was fantastic the journey was very pleasant & enjoyable. The journey back was also very smooth and relaxed. The driver was very easy going and chilled out as well. I will 110% be using SMC Coach Hire again and recommending your company to others.

16 Seat Minibus

Joanne Taylor

Bristol

Travelled on the 11th of February, 2017

Excellent customer service We were a party of 15 hens, needing to be ferried about from pillar to post over 48 hours. SMC were very accommodating of our request, and were able to confirm all details quickly. I got quotes from about 5 different companies, and SMC came in cheapest. The driver was great, everything was on time, and the customer service prior and post event was excellent. no complaints from us!

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16 Seater Minibus

Trevor W

Buckfastleigh

Travelled on the 11th of February, 2017

Reliable minibus service. I booked a minibus some months in advance to take a group of people to a restaurant for a 60th birthday. SMC kept in touch well, turned up on time, had a clean vehicle and a very helpful driver. What else could you want?

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12 Seat Minibus

Brian B

Manchester Airport

Travelled on the 11th of February, 2017

We were impressed with the professionalism we experienced with SMC. The minibuses both arrived on time and our journeys went smoothly. If we need other trips to Manchester then we will ring SMC first. Well done on an excellent service.

33 Seat Coach

Susan R

Luton Airport

Travelled on the 10th of February, 2017

Very professional; quick response to any queries or concerns; driver excellent and helpful; competative price ; will use them again

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26 Seat Coach

Nikki Mc

Liverpool

Travelled on the 10th of February, 2017

Good service driver on time a very flexible with times for us. Only problem was the toilet should have been empty at the start of the journey and then emptied again before the journey home. Would use them again.

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8 Seat Minibus

Linda D

Holmfirth

Travelled on the 10th of February, 2017

Excellent service! We went to Leeds for a hen weekend . I got a number of quotes and these were easily the cheapest and the best . Michael our driver went the extra mile and a last minute hitch meant the chief was going to be late . He was fantastic and said he could wait no bother . Spot on time and kept in touch. I wouldn't hesitate to recommend SMC coach hire or use them again

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16 Seat Minibus

Charlie D

Bristol

Travelled on the 10th of February, 2017

Excellent Very satisfied with the service provided. Great communication from start to finish. Mini bus turn up on time, in fact a little bit early and the driver (Keith) was excellent. Would not hesitate to use them again.

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33 Seat Coach

Susan R

London Luton Airport

Travelled on the 10th of February, 2017

SMC coaches organised our travel to and from Luton; the driver was excellent and very helpful and dependable. The coach was on time and kept in touch on our return to Luton via text and was there to pick us up. I will definitely look to use them again.

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8 Seat Minibus

Caroline K

London

Travelled on the 5th of February, 2017

Our driver was very punctual and polite, taking us safetly to and from our destination. Would definitely use you company again

35 Seat Coach

Jacqui T

Basildon

Travelled on the 4th of February, 2017

Excellent service! This is a great company to deal with, extremely helpful and offers great value for money. The service we received was excellent, transporting 35 Performing Arts students to a professional cabaret was absolutely no problem for our driver, he was very polite, professional and made the journey safe & comfortable for our students. Well done SMC

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44 Seater Coach

Mark

Liverpool

Travelled on the 4th of February, 2017

great service by the driver who took us to Liverpool great bloke and very well run

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22 Seat Coach

Duncan A

Leeds

Travelled on the 3rd of February, 2017

The experience was good; punctual pick up from college with a prompt response to picking us up from the airport. The drivers were polite and friendly. We would be likely to recommend your services to others and likely to use you again

19 Seat Minibus

Nicola S

Barrwesea

Travelled on the 1st of February, 2017

Volunteer Day Trip. Pre and post communication were handled with proficient aplomb; the vehicle was clean and in very good condition and driven by a competent driver.

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32 Seat Coach

Charlotte A

London

Travelled on the 1st of February, 2017

School Theatre trip The company was great. Very quick on responding with quotes. On the day of the booking communication was very clear and prompt and the coach arrived and dropped us back exactly on schedule. A brilliant experience all round.

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24 Seat Coach

J R Marsden

Coventry

Travelled on the 28th of January, 2017

Booking went like Clockwork! Having booked our coach for our Annual Gala Dinner Awards, there is always some hesitation, will the coach be big enough, clean enough, will they be on time, will they find our hotel? Well we need not have worried everything went like Clockwork, the driver was polite and courteous, the pre-event information and reminders gave assurance. Would definitely recommend

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20 Seat Midi Coach

Jamie G

Tiverton

Travelled on the 28th of January, 2017

We hired smc coach hire on Saturday 28th January to take us to a football match, Driver turned up early which was great & also a lovely bloke who was a pleasure to have as our driver, I would recommend this coach firm & also driver Allan to everyone Will be using you again before the season ends Thanks

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SMC Coach Hire remains open Monday-Friday 10:00-16:00. We are currently taking bookings for Summer 2020 onward. If you have a booking with us that is affected by COVID-19 and you wish to cancel or reschedule, please email bookings@smccoachhire.com and our team will come back to you as soon as possible.
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