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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

10 Seat Minibus

Laura S

Hounslow

Travelled on the 27th of January, 2017

Amazing Service, great company Really friendly service, punctual and experienced driver. Would highly recommend to anyone.

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29 Seater Coach

Diane W

Butlins, Skegness

Travelled on the 27th of January, 2017

Absolute 5 star service throughout from the cost to service provided by the drivers. The coach we used was a really top quality, leather seats, modern and clean. The fact it had a toilet on board was an added bonus. Communication with drivers was great and times were all kept. The bookings team were great as numbers fluctuated right up until the day we travelled. We will definitely be using this company for all future trips- highly recommended.

View on Yell.com

98 Passengers 2 x Coach

Annette S

Genting Arena, Birmingham

Travelled on the 26th of January, 2017

Trip to Young voices concert in Birmingham. Great from start to finish. Friendly driver, punctual, hassle free, lovely comfortable coach.

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16 Seat Minibus

Elizabeth H

Ripon

Travelled on the 20th of January, 2017

Courteous. Arrived on time - very courteous driver - competitive price - smooth journey! Thank you Taj!

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9 Seat Minibus

Michelle W

Sittingbourne

Travelled on the 14th of January, 2017

We used SMC Coach hire to commute colleagues from the Midlands to the South. The booking was very painless, payment was easy and the Customer Service representatives were always helpful. The driver on the day was well presented, friendly and on time! All in all the service was excellent from SMC Coach hire and I would definitely use them again.

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10 Seat Minibus

Linda C

London

Travelled on the 14th of January, 2017

Excellent service from my initial enquiry to the professionalism of your driver. He arrived promptly, was courteous and was available to pick us up minutes after we requested collection. I would recommend your company to anyone looking for private coach hire.

20 Seat Midi Coach

Hannah W

Hounslow

Travelled on the 14th of January, 2017

I would firstly like to say what a lovely experience we had. The coach drive was very punctual when collecting us from both departure points, very friendly driver which made the journey pleasant and wonderfully flexible when a toilet pit stop was needed. Thank you very much and we will definitely keep smc coach hire in our address book ready for next time.

16 Seat Minibus

David S

Reading

Travelled on the 12th of January, 2017

Very happy with all the arrangements - we'll be in touch for a repeat journey next year!

16 Seat Minibus

Meriel W

Gatwick Airport

Travelled on the 10th of January, 2017

Wonderful service. This was exactly as booked. Helpful, punctual and accommodating. Excellent vehicle - very clean and well maintained

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16 Seat Exec

Michael H

Lymm

Travelled on the 7th of January, 2017

Excellent service. From the first contact I was treated very professionally.care was taken to find out exactly what I wanted which was a smart minibus for a wedding. The firm that took up the booking sent me photographs of the bus choices. On the day the driver was at the pick up points early . He was very polite and on the return dropped everyone off at their homes as arranged.The coach was a sixteen seater Mercedes which helped to make the day Ps the quote was cheaper than some competitors. Total satisfaction and highly recommended

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16 Seat Minibus

Zoe M

Birmingham

Travelled on the 7th of January, 2017

Fantastic service with friendly drivers, great time management and great customer service. I would highly recommend your coach hire and if I need transport organised again I will definitely be booking with you. Many thanks

55 Seater Coach

Joan C

Birkenhead

Travelled on the 3rd of January, 2017

We chose SMC to assist getting our Wirral based staff home from Liverpool during the 6 week rail disruption. The SMC coaches were always on time, the coaches were clean and the drivers were friendly and approachable. A great service!

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50 Seat Executive Coach

Tahir S

London

Travelled on the 1st of January, 2017

Very good service in every aspect.

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16 Seat Minibus

Dawn S

Newcastle Airport

Travelled on the 1st of January, 2017

We were extremely pleased with the service we received from your company and from the driver. Communication was very efficient and made us feel secure in the booking and the driver was on time and very friendly and helpful. Thank you

16 Seat Minibus

Mr Green

Liverpool

Travelled on the 30th of December, 2016

The coach travel was excellent,on time and the driver was very polite,will definitely use SMC again, thank you

23 Seat Midi Coach

Kath B

Preston

Travelled on the 26th of December, 2016

Driver was great arrived on time, coach was great...no problems at all, would recommend

16 Seat Minibus

William P

Dumbarton

Travelled on the 24th of December, 2016

Professional and efficient service. SMC Coach Hire was booked for a Christmas Eve family gathering. The 16 seater coach was clean and comfortable and the driver friendly an cooperative. Pick ups were as arranged with the coach ahead of schedule. The return pick was once more prompt and the driver was very accommodating as coats were gathered and good wishes exchanged. Despite being late on Christmas Eve the passengers were delivered to their doors. I cannot thank SMC and their driver enough for the service that they provided which contributed so much to a successful family gathering. I would use SMC Coach Hire again without hesitation.

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17 Seat Minibus

Andrea B

Harrow

Travelled on the 24th of December, 2016

Very positive, the driver was extremely pleasant and helpful, loading all the bags himself onto the coach, even though help was offered. We were impressed with the fact that the driver was already there and the transition was a smooth one and the quality of the vehicle was also well-maintained.

70 Seat Coach

Fiona M

Bexleyheath

Travelled on the 23rd of December, 2016

Excellent all the way. We were delighted with the service we received from SMC Coach Hire both throughout the booking process and the communications right up to the day of our event. We were assigned a double decker bus which the staff loved- Andy our driver couldn’t be more accommodating- he luckily knew the area well so suggested the best pick up point for our staff and he waited with his bus until our event was finished and took us all safely back to our drop off point. The price was very reasonable and the service excellent- we wouldn’t hesitate to use SMC Coach Hire again! Thank you SMC Coach Hire

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40 Seat Coach

Ashley W

Blackpool

Travelled on the 21st of December, 2016

Lovely and easy journey. We booked a coach for 40 people (approx) for our Christmas party travel needs. The coach was clean, tidy and comfortable as well as very well driven. Our driver was friendly, on time and very patient with our 'slightly merry' party. We have found them to be easy to book, and very good value for money. Would definitely recommend.

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13 Minibus

Daniela

Heywards Heath

Travelled on the 21st of December, 2016

Great Customer Service. Fast response. Quick booking. Great communication. Very comfortable travel

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16 Seat Minibus

Anna B

Cardiff

Travelled on the 21st of December, 2016

Excellent Mini Bus Service. I recently booked SMC Coach Hire for a trip to our local pantomime with a group of young people who were having their first trip to see a Christmas Show. The coach was immaculate and bigger than the size I had booked so we travelled in absolute luxury and the children on the trip thought it was amazing. The Driver was prompt (early in fact) which made for a smooth trip and collection was also excellent. I really liked that I could liaise with the Driver directly by mobile etc for peace of mind. I will definitely use SMC again in the future.

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16 Seat Minibus

Colin R

Liverpool

Travelled on the 19th of December, 2016

Very pleased. Service was impeccable. The driver was very professional and made sure everyone was safe retuning home

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30 Seat Coach

Tina R

Covent Garden

Travelled on the 17th of December, 2016

The driver was excellent. He was polite, friendly and smartly dressed. The coach was clean and the seats immaculate. He got us to London in a very efficient time particularly given the traffic. He was then clear on his pick up point instructions in the evening, again got us back to Salisbury in a timely manner even with the fog. Fantastic service and would definitely recommend.

16 Seat Minibus

Diane S

Lytham Saint Annes

Travelled on the 16th of December, 2016

We found the driver courteous and polite. He was on time and called prior to the time to double check the address etc. The coach was clean and all in all it was a great service and we would definitely use this service again

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16 Seat Minibus

Maxine P

Coventry

Travelled on the 16th of December, 2016

Mini Bus turned up in plenty of time, Taz the driver was lovely and very polite. We were picked up on time too. A very reliable company and I will certainly be using them again. Well done guys!!

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16 Seat Minibus

Manuela C

Liverpool

Travelled on the 16th of December, 2016

Great Service! SMC Coach hire were professional and provided a great service for my event. The drivers were punctual and very friendly. They were also very quick to respond to any queries and the booking process was very easy. Would definitely recommend!

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18 Seat Midi Coach

Sacha

Bath

Travelled on the 16th of December, 2016

Just want to say thank you to both drivers from Friday evening. They were both on time and very accommodating – even when there was singing on the way home. Many Thanks

50 Seat Coach

Chris C

Gravesend

Travelled on the 16th of December, 2016

Thanks for supplying our transport for our Christmas party last Friday (Dec 16th). Your driver was brilliant. A great guy, very friendly, very polite, very funny - a credit to your business. Please pass on our thanks to him again as it started our evening off in the correct vein. We will absolutely recommend you to any of our contacts (professional or personal) should they ask. We will also definitely book with you again when the time comes.

14 Seat Minibus

Fiona G

London

Travelled on the 16th of December, 2016

Fab day and great driver! Thanks!

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