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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

11 Seater Minibus

Joanne R

Bootle

Travelled on the 19th of January, 2019

Brilliant service the driver arrived on time and very polite. I would definitely use your service again.

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8 Seater Minibus

Stephanie A

Brighton

Travelled on the 18th of January, 2019

I wanted to say a huge thank you to our driver Bob. He was amazing on both the journey to and from Brighton. Exceptional in every way! I’ll definitely use SMC Coach hire again and recommend to anyone :)

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14 Seater Minibus

Joseph A

Basildon

Travelled on the 17th of January, 2019

Our experience with this company was all we hoped and planned for from pickup at the start to drop off at the end, punctuality and communication were as expected, the coaches were off a high comfort standard and the cost we were quoted for the return journey was within expectations and last but NOT least were the drivers, Informative, helpful and Courteous throughout.

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16 Seat Minibus

Stacey B

Hopton-on-Sea

Travelled on the 13th of January, 2019

Right from the initial enquiry SMC coach hire were very efficient. They quoted same day and kept me informed at all times. Their prices were very competitive. The driver Paula was a competent driver, we felt very safe in her hands. I would certainly recommend.

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35 Seater

Luisa

Brentwood

Travelled on the 11th of January, 2019

A fantastic service and drivers were on time and very polite. Competitive rates but a standard above the rest! Definitely use again. Thank you.

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5 Seater Minibus

David G

Manchester Airport

Travelled on the 11th of January, 2019

Excellent service. First I got a text message confirming the booking which was very reassuring and followed by an email. Communicated throughout and even sent the drivers details the day before just in case. Affordable, reliable and definately would use again.

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63 Seater Executive Coach

Kim V

Harry Potter Studio

Travelled on the 9th of January, 2019

Great Service. Driver was brilliant and coach was comfortable.

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13 Seater Minibus

Clare G

Harry Potter Studio

Travelled on the 4th of January, 2019

Professional friendly and great value.

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30 Seater Coach

Hannah

Ascot Racecourse

Travelled on the 21st of December, 2018

Easy, Simple process to book. Everyone is helpful and got us the coach that met our needs. thank you

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16 Seat Minibus

Mrs Lindon

Chigwell

Travelled on the 15th of December, 2018

Got me to the church on time Helpful staff and good communication. I would recommend.

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16 Seat Minibus

Maxine P

Warwick

Travelled on the 14th of December, 2018

We have used this company for the last three years for our Christmas lunch, everytime they have been very reliable, and provided a very clean minibus.

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12 Seat minibus

Joanne H

Huddersfield

Travelled on the 14th of December, 2018

Great feedback from me! • Speedy response from initial enquiry and subsequent email exchanges • Payment process quick, efficient and straight forward • Driver arrived promptly, in the correct place and rang to advise of arrival • Mini bus was clean and well maintained • Driver drove safely and got us to where we needed to be in good time

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20 Seat Minibus

Marianne S

Morecambe

Travelled on the 14th of December, 2018

Excellent efficient servic.! Great value for money. Efficient and friendly service, just what was needed for a Christmas Day out. Thanks.

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50 Seat Coach

Margaret J

Manchester

Travelled on the 13th of December, 2018

The booking was handled well. The coach was excellent and on time. The driver was very pleasant and helpful. All round, a veryy good experience

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18 Seat Minibus

Fional B

Birmingham

Travelled on the 13th of December, 2018

We used SMC coaches for a works night out. They were prompt and very helpful. The drivers were most courteous. Definitely will use them again.

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16 Seat Minibus

Diane

Brighton

Travelled on the 8th of December, 2018

Thank you to SMC for such an excellent service for our works Christmas party. The driver was prompt, polite, friendly and happy. I would definitely recommend this company.

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44 Seat Coach

Sharon T

Darwen

Travelled on the 8th of December, 2018

Excellent, prompt, all round service. Would definitely recommend SMC Coach Hire

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70 Seat Coach

Steve T

Thetford

Travelled on the 7th of December, 2018

The booking and administration was good and prompt. I have to praise the driver on the outbound journey who had a nightmare due to a vehicle fire on the A14 that made him a couple of hours late. To his credit though he did the job well and was jovial throughout. Due to a youth organisation like ours with extremely limited funding, the cost of the booking far exceeded our planned budget, but as we had been let down by the original coach firm, and we had to make the booking at very last minute, we had no choice but to take the hit on cost. Otherwise we would have let down a lot of kids.

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8 Seat Minibus

Michelle F

Kent

Travelled on the 2nd of December, 2018

Easy service to book with invoice send and reviewed close to departure date transportation was very comfortable and plenty of space. Both drivers were very happy to assist with bags and were genuinely happy. Both drivers kept in touch regarding pick up times and called to introduce themselves and provide a contact number would be happy to use again and recommend

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16 Seat Minibus

Iris R

Thursford Show

Travelled on the 25th of November, 2018

I recently hired SMC Coach Hire for a trip to the Thursford show and have to say their service was excellent and the driver on time and very helpful. I will use them again.

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Midi Coach

Tanita C

London

Travelled on the 19th of November, 2018

Excellent service at competitive rates very good communication throughout

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16 Seat Minibus

John R

Crewe

Travelled on the 18th of November, 2018

Very helpful company, good information before hand. The driver Mohammad was brilliant, contacted us to let us know he was delayed, but was most careful when one of the passengers asked him not to rush on country roads as she got in.

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8 Seat Minibus

Christine A

Whitstable

Travelled on the 11th of November, 2018

The driver arrived a little early which was great and we brought forward the return time which was no problem. We had different drivers because of the change of return time but they were both extremely nice and very helpful. Would certainly book them again.

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49 Seat Executive Coach

Sundeep

Ledbury

Travelled on the 10th of November, 2018

Our coach hire went well with SMC Coach Hire. They proved responsive and adaptable right up to the last minute as plans wewre amended. Abdi was a pleasure to have as a driver - he managed to negotiate some tricky narrow country lanes with ease and patience which was very much appreciated by all on board (with a round of applause!).

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16 Seat Minibus

Kathryn B

Aintree Racecourse

Travelled on the 10th of November, 2018

We were visiting Southport for the weekend with a group of friends so hadn’t used you previously. As we are from outside the area we didn’t know your company or any others. I did a bit of research and decided to use you and wasn’t disappointed. We were travelling from Southport to Aintree racecourse on the Saturday and then back again after the racing had finished. The driver, Ryan, sent me a text on the morning to say he was on his way, then rang to say he was outside. The driver was very pleasant and friendly. He dropped us by the entrance to the racecourse and then explained were he would be waiting for after the racing. He rang me shortly after the last race had finished to say he was in the car park and had was parked at the end of the row so we could see him easily. He dropped us back at the house with no problem. If we are in the area again we will definitely be using you.

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38 Executive Seat Coach

Sue H

Birmingham

Travelled on the 5th of November, 2018

A pleasure to deal with from start to finish.

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16 Seat Minibus

Alex J

Dunfermline

Travelled on the 3rd of November, 2018

The coach booking was easy to do, we were provided with contact details for the driver in case we needed them. The coach arrived on time, was spotless inside and out and the driver was polite and courteous as well as driving sensibly. Would happily recommend. Thanks

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Executive Midi Coach

Vanessa B

West Bromwich

Travelled on the 24th of October, 2018

The coach arrived on time. The driver (Andrew) was very helpful and polite. The coach was of a very good standard, clean and comfortable. The journey was relaxing, partly due to the careful driving. Because of all of the above we had a lovely day out.

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16 Seat Minibus

Fiona S

World of Water - Blackpool

Travelled on the 20th of October, 2018

Very positive experience. Obtaining a quote and making the booking was straightforward. On the day, our driver was extremely professional and everything went smoothly. Clear communication and ease of access all round. Would use again.

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12 Seat minibus

Rachael D

Chepstow

Travelled on the 20th of October, 2018

We used SMC coach hire to take us from Cardiff to Chepstow for a charity ball. Our driver was great, on time, drove well and put up with our singing! Would definitely recommend.

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