Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
first class, punctual reliable efficient, driver really helpful, would certainly recommend them....thank you.....
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Excellent service from start to finish when transporting wedding guests between church and reception. Good communication from the firm in the planning of the hire, and the driver was efficient, friendly and co-operative.
View on Trustpilot- ★
- ★
- ★
- ★
- ★
70 Seat Coach
Great service. Helpful drivers.
View on Trustpilot- ★
- ★
- ★
- ★
- ★
10 Seat Minibus
Our experience of using SMC has been excellent. Maddie, the driver, arrived in plenty of time and drove very well. She stayed in the minibus outside the venue so was there waiting when we were ready to come back. I would definitely use SMC again in the future and would also recommend them to anyone
View on Yell.com- ★
- ★
- ★
- ★
- ★
25 Seat Midi-Coach
I was very happy with our experience, booking was easy and Jake was very helpful. The coach was exactly as ordered and the driver was great. He got us there in time although it did take us a weird way back due to flooded road closures! I would definitely use SMC again.
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Fantastic experience from booking to being dropped off... communication from all involved was first rate... driver very helpful, kind and most importantly, a safe driver. I would highly recommend this coach company to anyone wanting amazing service.
View on Trustpilot- ★
- ★
- ★
- ★
- ★
28 Seat Midi-Coach
I WOULD USE THEM AGAIN ANY TIME I NEEDED TO HIRE James our driver was outstanding and the company was very efficient to deal with
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Executive Minibus
Great service thank you - easy to book, kept us informed all the way through. Friendly team and great driver - many thanks....
View on Trustpilot- ★
- ★
- ★
- ★
- ★
20 Seat Minibus
very good communication before and on the day. will use again
View on Trustpilot- ★
- ★
- ★
- ★
- ★
58 Seater Coach
We were very happy with the service we received for our coach of 58 people. Both drivers were friendly and helpful when I rang to contact them prior and arrived ahead of time. The coaches were very clean and clearly of high value. Overall we were very impressed with the service and competitive rates were offered for our return journey (cheaper than a competitor who quoted us more for the same journey). We would consider using this service again in future due to all above reasons.
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Could not be faulted. Good vehicle, prompt service and friendly driver. Could not be faulted
View on Yell.com- ★
- ★
- ★
- ★
- ★
31 Seater
Our experience throughout the process has been really good. The customer service prior to booking was easy and quick as too was the ability to make payments etc. The driver was great, turned up on time for both journeys and the bus was ideal for what we needed. Thanks!
View on Yell.com- ★
- ★
- ★
- ★
- ★
49 Seat Coach
Great service . Many thanks
View on Trustpilot- ★
- ★
- ★
- ★
- ★
29 Seat Midi Coach
Arrived on time, driver very helpful and courteous, good service and reasonable price, would use again
View on Yell.com- ★
- ★
- ★
- ★
- ★
49 Seat Coach
Clear & consice lines of communication from the initial contact ! I asked for a couple of specifics when booking the coach & they delivered on both . On the day of the race,they were there bang on the allotted time of 0800hrs...the journey was seamless both going & coming back. I have no qualms recommending SMC to my friends should they ever need a coach for anything! & would 100% use them again in the future for another club outing.
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Pick ups on time, driver very courteous and helpful, coach was comfortable and adequate for what we needed.
View on Trustpilot- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Second time using SMC and just as efficient as before. Excellent communication and very efficient service which was very much appreciated as the booking I arranged was on behalf of 15 others for an airport run so it was reassuring to know everything was arranged and driver/coach arrived well in time for pick up and no problems on return. Would definitely recommend and use again
View on Yell.com- ★
- ★
- ★
- ★
- ★
9 Seater Executive
Excellent service from start to finish.
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Second time we have used SMC and again… Second time we have used SMC and again a faultless trip. Coach was nice and clean and the driver was punctual and very polite. Would use again!
View on Trustpilot- ★
- ★
- ★
- ★
- ★
8 Seat Minibus
Excellent service Prompt efficient Would certainly use again
View on Trustpilot- ★
- ★
- ★
- ★
- ★
72 seater seat double decker
Good service and easily contactable and on time!
View on Trustpilot- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
The coach trip to Bournemouth by SMC coach hire was fantastic the driver Grahm went out of his way to help everyone he was also had a nice manner. The trip to Compton Acres was really good the Driver Brian was really helpful in all areas making sure we had a fantastic day,he also drove Parkinson's Cafe Hullbridge home and again made sure that our we were comfortable. I would like to recommend this company to all parties and groups thankyou
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
I was really impressed with SMC in regards to response time to my enquiry, handling of my enquiry, contact following booking and also the updates received via email. It was a very seamless process. The minibus promised was of good quality with a friendly and able driver. Would definitely use again and have passed on details to the other passengers who were also impressed.
View on Yell.com- ★
- ★
- ★
- ★
- ★
86 Seat Minibus
I am so pleased I booked with SMC I received great service from the booking to our journey. The driver was fantastic and I will be booking with them again in the future.
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Fab company, great communication through booking , great value & driver was brilliant. Highly recommend
View on Yell.com- ★
- ★
- ★
- ★
- ★
12 Seat minibus
SMC coach hire provided an absolutely fantastic service. When requesting a quote and proceeding (as the price was great) they were very helpful. The driver arrived early which put my mind at rest as we had a flight to catch and was accommodating on the way to the airport in terms of agreeing to stop when requested. The driver was early for the return journey as well and even agreed to make an unscheduled stop which was massively appreciated. I will have no hesitations in using SMC for future bookings and in recommending them to others.
View on Yell.com- ★
- ★
- ★
- ★
- ★
16 Seat Minibus
Excellent service from SMC Coach Hire. I have used this Company three times before and on each occasion, the service has been very reliable, good quality coach, and very helpful drivers. I thoroughly recommend this Company to other users. Graham Sharp.
View on Trustpilot- ★
- ★
- ★
- ★
- ★
24 Seater Minibus
Used this company on a day trip with a retirement group and would highly recommend.The coach was clean and comfortable, pick ups were on time and the driver was very pleasant and courteous. Will definitely use them again..
View on Trustpilot- ★
- ★
- ★
- ★
- ★
30 Seater Coach
A good day out to Fontwell, made by having a good coach driver and a comfortable coach, will definitely be using them again.
View on Trustpilot- ★
- ★
- ★
- ★
- ★
49 Seat Coach
The coach arrived on time and was just as we booked. Great service guys and we'd recommend your services.
View on Trustpilot