Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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45 Seat Coach
Thanks for all your assistance with our Booking on Saturday 20th August 2016. Those who travelled said that the driver was very personable and extremely helpful and we wished to pass on our regards and thanks to him.
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47 Seat Coach
Three words.. Using. You. Again. After what I thought would be a difficult trip to plan, I was relieved at every step, where I was met with friendly and efficient customer service. The "Admin Team" had character, and convinced me that they weren't just robots on the other end of the phone. This had been a trip for me and my family (which is extraordinarily large) which includes young children, older pensioners and even a new born. The trip was extremely pleasant, the driver was friendly and even introduced himself to the whole coach at the beginning of trip. The vehicle was of a high quality, it looked like it was pretty new, with working A/C and even had a working TV with a DVD player (which was brilliant for the kids). When we got to the beach, we asked the driver if we could keep some items on the coach (few bigger bags) whilst we were out and about, and he was more than happy to. The Day flew by, and to top it off, we had a great and relaxing journey home.
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25 Seat Coach
We were very happy indeed with our day. Our driver was unbelievably professional, efficient, helpful and friendly all day. The whole team asked me to pass on their thanks to SMC
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35 Seat Coach
Great service The coach hire booking was very smooth. Lovely on the phone. Very helpful. My first booking with this company I found on Google. The coach was lovely and comfortable. Thanks you smc coach hire. I'll be booking again for my Christmas minibus :)
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16 Seat Minibus
Our driver was early for the pick up and dead on time for the return. He was very helpful and polite. We would definitely use your services again
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29 Seat Coach
The trip was fantastic, will definitely be using you again!
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25 Seat Coach
Both drivers were great & the coach on the way up to our venue on Monday 15th August was very comfortable. Unfortunately the air conditioning on the mini bus on the way back on the Tuesday wasn’t working, so that journey wasn’t as comfortable. Overall a good service & both drivers were very courteous & helpful they were also prompt arriving to pick us all up.
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49 Seat Coach
A truly excellent day out for the club members. The driver turned up exactly on time and nothing was too much trouble. The coach was very clean and presentable. Andy the driver was a most pleasurable and amiable chap that we could have asked for. Full marks all round.
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30 Seat Coach
We enjoyed the trip,the drive was on time and very pleasing. Look forward to using you next year.
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16 Seat Minibus
The service was excellent and our driver was amazing Thanks so much for helping to make a great day out
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16 Seat Minibus
oach arrived promptly for the journey to and from the destination. The coach was modern, clean and the drivers friendly and always ready to help. Would definitely use again.
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22 Seat Coach
I was very impressed with the coaches that were provided and so were the other 21 friends that I travelled with.
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8 Seater Minibus
Very pleased with the all round trip and would recommend to friends and family
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16 Sea Minibus
Everything went very well, would highly recommend!
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22 Seat Coach
Will now use them all the time, quality!!! Provided me with a good quote and sent me reminders. Details of driver provided the day before. Lovely coach, plush inside with facilities, all you could want. Even larger coach on the way back. Lots of space. Were where they said they would be and on time. I arrange many trips and was very impressed . Book with SMC Coach Hire and you won't be disappointed.
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2 x 44 Seat Coach
hank you for the excellent service your drivers provided on our trip to Skegness, all our service users were very pleased on how understanding and patient the drivers especially Antony was. For some of the service users it was a first time experience of going to a sea side. I will definitely book transport with SMC coach hire on our next trip. Once again thank you, i look forward in booking with yourselves in the near future.
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16 Seat Minibus
We had a pleasant and relaxing day out, helped by the fact that the coach and driver gave us a comfortable ride there and back
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25 Seat Midi Coach
We had a great day to Skegness, travelling from Wolverhampton. The driver was very helpful and arrived and departed on time. It was easy booking with SMC and they were the cheapest quote I received. I would most definitely use them again.
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20 Seat Coach
We were very happy with our experiences of using your company’s services. The driver was prompt and very pleasant and the coach was nice, clean and comfy
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45 Seat Coach
Excellent service – good driver – comfortable journey for our group, many of whom are blind or partially sighted.
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16 Seat Executive Minibus
I my experience with couch hire was excellent , the replies and follow up is always clear and quick. I will definitely recommend couch hire to all my friends and relatives and will be always dealing with this amazing company
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23 Seat Coach
Thank you, everything was good and the driver was good and friendly!
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53 Seat Coach
The customer service was absolutely fantastic! Thank you for all your help in contributing towards making our day so special.
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16 Seat Executive Mercedes Minibus
The service provided by SMC Coach Hire was faultless. Communication before the day of the booking was prompt and included all information I needed. The driver arrived on time and was very friendly. He even did an unscheduled extra drop off for us as it was en route to our destination. The minibus was clean and comfortable. I wouldn't hesitate to recommend SMC or use you again in the future.
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16 Seat Minibus
We had a great day on Saturday. Our driver was lovely. She picked us up and dropped us off all as planned and we would definitely ask for her again.
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40 Seat Coach
Spot on! The driver and assistant on the day our team travel to the Lake District from Sheffield, were superb. We had a wonderful time at our event and the driver was very accommodating towards our needs to and from the venue. Thank you
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16 Seat Minibus
Where do I begin? As a family we travel in the UK every year for our annual holiday normally using the rail network but had a hideous experience last year. That in mind we decided to try hiring a minimum I bus with driver for our journey each way. I wish I had done this year's ago. Smc were perfect from first point of contact right through to completion. The driver ( Simon ) was a true gent. Polite and helpful throughout arriving well presented and early on both outward and homeward journeys. I old not pick a single fault at all. Well done to Smc and it's whole team for a fantastic service. I will not hesitate to use Smc again and will recommend them to everyone.
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16 Seat Minibus
First class service and would definitely recommend. staff were great to deal with from day one - very quick to get back to me with a quote, competitive prices, arrived on time and friendly drivers. would definitely recommend smc to friends and family - absolutely no complaints.
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16 Seat Minibus
Hired minibus for a stag weekend to liverpoool, driver was on time no problems with the company would recommend to use again
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25 Seat Coach
Thank you very much, we used SMC Coach Hire for a works day out at the races and were very pleased with the service you provided. Everyone enjoyed the experience and everything ran smoothly on the day. We also wanted to say thanks to our driver, Steven. We would definitely use SMC Coach Hire again for any future events. Cathy & Sarah
View on Trustpilot