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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Minibus

Peter B

Manchester Airport

Travelled on the 2nd of July, 2016

Turned up 15 mins before departure for airport transfer on way there, and was ready and waiting on way home from airport. Hassle free. Great Service!

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16 Seat Minibus

Joe C


Travelled on the 1st of July, 2016

Very pleased! Brilliant service would recommend to family and friends, our driver Jake is a great asset to the company really nice person, I was a very happy customer

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10 Seater Minibus

Tracy B


Travelled on the 25th of June, 2016

Our driver was Mick. He was a really nice man. He was a really happy great guy who would always talk to us, even though we were 10 noisy hens. Would definitly recommend SMC Coach Hire and would use again. Excellant value for money. Was on time for both picks up. He made our journey enjoyable. 100% excellant.

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21 Seat Coach



Travelled on the 24th of June, 2016

Excellent timely efficient service! We were looking for coach hire for a group of 21 from Liverpool airport to Blackpool and smc provided the cheapest quote so we chose them. We were provided with a mobile number for the driver the day before the trip and he text to introduce himself which was a nice touch. He was outside the airport waiting for us before we were even due to be collected and was in great spirits with both the adults and kids on board. Our return journey went just as smoothly and I would highly recommend smc in future. Thank you for an easy pain free trip, with 14 kids that can normally be very difficult! ;-)

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21 Seat Coach

Mike K-S


Travelled on the 24th of June, 2016

Great Trip Thanks to SMC We were not the easiest group to deal with, 19 guys all with bikes that needed carefully looking after, but SMC were great from start to finish. We were picked up in the middle of the UK and taken to one coast then picked up on the other side of the UK and taken back home the following day after a coast to coast bike ride. Both drivers were very helpful and flexible too which was very much appreciated. The coach was first rate and they were very competitively priced too. I think we will be making the same trip next year and hope to be using SMC again Many thanks once again

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16 Seat Minibus

Jamie B

Leeds Bradford Airport

Travelled on the 24th of June, 2016

Great company Would definitely use again, driver was great, on time for both the outbound and inbound bound journeys.

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33 Seat Coach



Travelled on the 24th of June, 2016

Great company. Would use again! Everything was no problem for them to sort. Very helpful in the office and the coach was great.

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10 Seat Minibus


Ascot Races

Travelled on the 18th of June, 2016

Excellent service Used this company for a family trip to Ascot races. The whole process from my initial enquiry to the departure date was flawless. The price was competitive and each time I contacted the company to change or verify details my enquiry was dealt with quickly and efficiently. The driver on the day arrived in plenty of time and was nothing but helpful and courteous throughout the day. I would not hesitate to use or recommend this company for a future event.

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20 Seat Coach

Jane G

Ascot Racecourse

Travelled on the 15th of June, 2016

Excellent! Came across SMC on a coach comparison site. Offered a great price, easy booking and very accommodating with my requests. On the day the driver was prompt, polite and helpful. Would definitely recommend them and will use them again in the future.

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18 Seat Midi Coach

Jenny S


Travelled on the 11th of June, 2016

Absolutely fantastic - Phil and Dave were awesome drivers and gave us insight into our local area too!

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16 Seat Minibus


Albert Dock, Liverpool

Travelled on the 10th of June, 2016

Excellent Service! I found SMC by chance. They were quick to respond. They came up with an excellent price. The staff are very friendly and the driver was great! I have another booking with them and would recommend them to anyone.

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23 Seat Executive Midi Coach



Travelled on the 3rd of June, 2016

Thanks for saving the day! I recently used SMC coach hire for a day trip out with family and friends. We had a panic as another company had let us down but SMC were very helpful and friendly and sorted us out with a great quote. The driver was very professional and turned up on time for both pick-ups. What more can I ask for! I will definitely use them again and recommend them. Thanks for saving the day!

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16 Seat Minibus

Steve L


Travelled on the 27th of May, 2016

Great work, as every year. Thanks! I use SMC Coach Hire every year, and they never let me down. Would never use anyone else. Thanks and see you next year :)

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47 Seat Coach

Jim R


Travelled on the 21st of May, 2016

We booked a coach for 16 down to the FA Cup Final at Wembley. Everything about the booking process was simple and the communication was excellent. We received reminded for the final payment and when it came round to the day the coach was smart on time and the driver was a great guy. I will definitely be using this company again and would recommend to all.

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32 Seat Coach

Michael W


Travelled on the 18th of May, 2016

Excellent experience from booking the coach hire to the coach picking our group up at our hotel in Torquay taking us to Paignton station for the steam train to link with the shuttle bus to Greenway House and then picking us up at Paignton station for the return journey to our hotel in Torquay. Texting me (the group leader) with the mobile number of the driver top contact in need on the day of the hire was a great idea. I did use this facility to check that a well behaved dog was allowed on the coach with the group(which it was). The coaches were comfortable and the hire cost was good value. The coach drivers were on time and very friendly and helpful. Thank you. Very well done SMC Coach Hire.

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16 Executive Minibus

Laura W

Alton Towers

Travelled on the 13th of May, 2016

AAA+++ As every year. Thanks SMC. Lovely driver and very reliable :)

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27 Seat Coach

Michael T


Travelled on the 8th of April, 2016

We had a stag trip to Blackpool for the weekend Fri - Sun. I contacted SMC as I was getting some quotes from other companies that wanted too much money. We recieved a competitive good price from SMC, which came with first class service. The sales team were very nice and helpful on the phone and the driver was very nice person. There is nothing I can fault with this service. They adjusted to our needs and requirements. We got there safely and there was never any hassle. I would 100% use this company again if needed. They are trustworthy and brilliant at what they do. Fantastic service they provided for us.

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25 Seat Coach

Alex B


Travelled on the 26th of March, 2016

Great service throughout, really nice and helpful people. Very quick to answer any of my questions, would defiantly use SMC again!!

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16 Seat Minibus

T Atinson


Travelled on the 18th of March, 2016

Top! Thanks SMC. All went brilliantly.

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61 Seat Coach

Mark A


Have no problem recommending. We are very grateful to SMC for stepping in on our wedding day after our previous provider became unable to fulfill their obligations. After some initial chasing for confirmation of the coach, everything was sorted in the end and I'd have no trouble recommending their services. The feedback we had from our guests regarding the coach trips on the day were all positive, from the quality of the vehicles provided to the friendliness of the driver. Everything was on time and gave us no hassle, which on a very stressful day was greatly appreciated!

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20 Seat Midi Coach

Mrs S Campbell


Brilliant service thank you.

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16 Seat Minibus

Andrew E


Great professional company The process from quote to booking was very professionally handled. I was chased, courteously, when I had failed to respond to messages, and was guided through the booking process with ease. On the day the coach was lovely and well fitted out and clean, and the driver was very friendly.

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14 Seat Minibus

Robert W


We booked SMC Coach Hire for our annual Royal Naval Conference in Perth Scotland June 2017. The service was excellent and the driver was exceptionally helpful. We will certainly be using this company for all our future travels.

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