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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Minibus

Sam M

Clapham Common

Great service, brilliant driver, collected us on time (20mins early) and dropped us off/picked us up, at a very convenient place when attending a concert on bank holiday monday, very happy, will use again!!...

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70 Seat Coach


Gullivers World

Everything went brilliantly thanks your driver for me please he did a good job

16 Seat Minibus


Manchester Airport

We were very pleased with the service we received. The driver was on time and very helpful. He even came and found us in the airport no problem! Would definitely recommend and use again.

47 Seat Coach



Helpful and reassuring staff, from start to finish! And a wonderful driver too! The vehicle was clean and in very good condition! Would book again happily! And recommend too!

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50 Seat Coach



Thank you for the excellent service which you provided at such short notice. The coach was excellent and comfortable . The driver was also very good, and patient

5 Passenger Vehicle



Very satisfied with the whole experience thank-you. Good communication in the days before with driver details and and contact number if needed . The driver was prompt and extremely accommodating so couldn't fault him.

16 Seater Executive

Lucy B

Blackpool Pleasure Beach

Very Happy! Highly recommend!

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33 Seat Coach

Martin W


Excellent service even when I asked them to do a very early pickup. The staff were very helpful throughout.

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53 Seat Coach

Paul M


Great Coach Company, friendly staff, excellent drivers, fast reliable service and fantastic prices, Coaches are clean and comfortable and always on time

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23 Seat Executive Midi Coach



Great Service As Always I have used SMC numerous of times and not experienced a single problem. The drivers are always friendly, the buses are clean and pickup and drop off times have always been met! Have just booked again for social festival this weekend for myself and a big group of friends! Would recommend.

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16 Seat Minibus



Thank you – really impressed, drivers all on time and really friendly! Would definitely use you again

53 Seater Coach



Great service Really helpful office staff and driver too! He helped with our luggage and even let us bring our dog! Would happily book again

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16 Seat Minibus with Trailer



Excellent Being a Cub Scout group punctuality is important as we had 12 cubs waiting impatiently - our driver Emlyn was on time for our outward and return journey he was a polite and a careful driver!! Our only moan was the air conditioning not working properly. We will definitely use this company again!

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43 Seat Coach



Booking with you was easy and hassle free and the price was competitive. The coach driver arrived on time and was flexible during the day for lunch and pick up which was great.

10 Seat Minibus



Thank you SMC , everything went very smoothly . Sarah our link with you was always very helpful . I would definatley recommend you , and would use you again

49 Seat Coach


Chester Races

Our driver was on time, patient and polite. He went out of his way to make our journey as enjoyable as possible. He had a lot to contend with having 49 hens on board. Thank you

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26 Seat Executive Coach


Chester Races

The coach was on time and was coach driver was flexible with regards to changing times on the journey back. The coach was clean and spacious which enabled everyone to have a comfortable journey. All in all very happy with the service and the coach driver was professional and polite.

20 Seat Midi Coach



Our driver was great and managed to get us all to and from the various venues regardless of the weather! Please pass on our thanks

12 Seat Minibus



The coach arrived exactly on time and the driver, Stuart waited patiently for our party to assemble. The journey was smooth despite the road being closed by an accident and he returned to pick us up at the agreed time.

12 Seater Minibus



A reasonable quote was provided and regular communication took place. The driver provided was friendly. The trip was very easy and no problems on the day. I would book through SMC Coach Hire again.

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53 Seat Coach with Toilet


Chester Racecourse

Many thanks for your service on Saturday, the trip went without a hitch. The coach was on time at both pick-ups which is obviously the first requirement, and was clean, and tidy and got us to Chester and home without incident. I'd like to compliment the two drivers also, their service was very professional, courteous and helpful and helped to make the trip stress-free and enjoyable. I would appreciate it if you could pass my compliments on to them directly. I wouldn't hesitate to use you again and to recommend you to others.

45 Seat Coach



Thanks for all your assistance with our Booking on Saturday 20th August 2016. Those who travelled said that the driver was very personable and extremely helpful and we wished to pass on our regards and thanks to him.

47 Seat Coach



Three words.. Using. You. Again. After what I thought would be a difficult trip to plan, I was relieved at every step, where I was met with friendly and efficient customer service. The "Admin Team" had character, and convinced me that they weren't just robots on the other end of the phone. This had been a trip for me and my family (which is extraordinarily large) which includes young children, older pensioners and even a new born. The trip was extremely pleasant, the driver was friendly and even introduced himself to the whole coach at the beginning of trip. The vehicle was of a high quality, it looked like it was pretty new, with working A/C and even had a working TV with a DVD player (which was brilliant for the kids). When we got to the beach, we asked the driver if we could keep some items on the coach (few bigger bags) whilst we were out and about, and he was more than happy to. The Day flew by, and to top it off, we had a great and relaxing journey home.

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25 Seat Coach



We were very happy indeed with our day. Our driver was unbelievably professional, efficient, helpful and friendly all day. The whole team asked me to pass on their thanks to SMC

35 Seat Coach

Chris W


Great service The coach hire booking was very smooth. Lovely on the phone. Very helpful. My first booking with this company I found on Google. The coach was lovely and comfortable. Thanks you smc coach hire. I'll be booking again for my Christmas minibus :)

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16 Seat Minibus


Bristol Airport

Our driver was early for the pick up and dead on time for the return. He was very helpful and polite. We would definitely use your services again

29 Seat Coach


Stansted Airport

The trip was fantastic, will definitely be using you again!

25 Seat Coach

Jane D


Both drivers were great & the coach on the way up to our venue on Monday 15th August was very comfortable. Unfortunately the air conditioning on the mini bus on the way back on the Tuesday wasn’t working, so that journey wasn’t as comfortable. Overall a good service & both drivers were very courteous & helpful they were also prompt arriving to pick us all up.

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49 Seat Coach

Gary E

Ripon Races

A truly excellent day out for the club members. The driver turned up exactly on time and nothing was too much trouble. The coach was very clean and presentable. Andy the driver was a most pleasurable and amiable chap that we could have asked for. Full marks all round.

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30 Seat Coach



We enjoyed the trip,the drive was on time and very pleasing. Look forward to using you next year.

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