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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

49 Seat Coach

Gail

Monmouth

Travelled on the 30th of July, 2016

We booked SMC for our daughter's wedding - to take guests from the venue to the church and back again. On the way to the church the driver had to make a detour due to a road traffic accident [which was subsequently fatal]. Everyone who was on the bus was highly complimentary about her driving and her professionalism. In terms of booking, correspondence and punctuality from SMC, we were highly satisfied and would not hesitate to recommend them.

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20 Seat Minibus

Keith

Billericay

Travelled on the 29th of July, 2016

I found SMC Coach Hire LTD to be very helpful with my coach booking. I made changes to my original booking which they amended with no problem - excellent. The coach was very clean and of a very high standard. Our driver Dave was brilliant. First class service all round and I would not hesitate in recomending SMC. We will be using them again.

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16 Seat Minibus

Margaret

Essex

Travelled on the 25th of July, 2016

Thank you for providing such professional service. Our mini bus was on time for both journeys and the vehicle was modern and clean. The driver was pleasant and professional. All round a very good trip.

16 Seat Minibus

Mike

Manchester Airport

Travelled on the 23rd of July, 2016

Excellent service - our driver was fantastic, friendly and very punctual. Can't ask for anything else. Worth noting our flight was delayed last minute from Palma-Manchester. SMC driver waited over an hour close to the airport and was with us within minutes after collecting our luggage. Would highly recommend SMC.

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16 Seat Minibus

James E

Hatfield

Travelled on the 23rd of July, 2016

Excellent Turned up spot on time, vehicle was clean and well presented. driver friendly and approachable. Will book again next year.

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16 Seat Executive Minibus

Stuart K

Gloucestershire

Travelled on the 10th of July, 2016

Top class service. Quick and easy booking, communications were excellent. Vehicle arrived ahead of time for outbound and return journeys. Driver pleasant and friendly. Journey was comfortable. All in all a very agreeable experience from start to finish.

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16 Seat Minibus

Hannah D

Sutton Coldfield

Travelled on the 9th of July, 2016

We booked a minbus last minute to take us to an organised event, which was supposed to last for 2 hours. Our event finished early so we called the driver to see if there was any chance he could pick us up earlier and without any questions he agreed. I would definitely use the company again and recommend to friends and family - we couldn't have asked for more from them!

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33 Seat Coach

Susan

Chester Racecourse

Travelled on the 9th of July, 2016

Great Service Everything was easy and clear with this booking and I was so pleased because it was the first time I have done a coach booking. The website is clear. The telephone booking and enquirird efficient and helpful. The coach was exactly on time and in the most accessible place. The text and e mail reminders and confirmations clear, polite and useful. The driver was relaxed, friendly and helpful. We couldn't have had a nicer service. Thank you for facilitating our fantastic day at the races.

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49 Seat Executive

Peter S

Edinburgh

Travelled on the 7th of July, 2016

Fantastic Service!! I put an enquiry in with SMC on their website and they came back to me just two hours later with a very good price. I Phoned to book straight away and they were really helpful on the phone and on the day the driver provided a great service! The whole process was nice and easy, would defiantly go with SMC again!

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18 Seat Minibus

Emma S

Ayr Racecourse

Travelled on the 3rd of July, 2016

Great service and value !!! This was my first exerience of SMC but it wont be the last, very very impressed!! Super service and value for money. Kept me up to date throughout the process. Our driver was a good laugh too. 10 out of 10!!

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16 Seat Minibus

Peter B

Manchester Airport

Travelled on the 2nd of July, 2016

Turned up 15 mins before departure for airport transfer on way there, and was ready and waiting on way home from airport. Hassle free. Great Service!

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16 Seat Minibus

Joe C

Warkwickshire

Travelled on the 1st of July, 2016

Very pleased! Brilliant service would recommend to family and friends, our driver Jake is a great asset to the company really nice person, I was a very happy customer

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10 Seater Minibus

Tracy B

Bournemouth

Travelled on the 25th of June, 2016

Our driver was Mick. He was a really nice man. He was a really happy great guy who would always talk to us, even though we were 10 noisy hens. Would definitly recommend SMC Coach Hire and would use again. Excellant value for money. Was on time for both picks up. He made our journey enjoyable. 100% excellant.

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21 Seat Coach

Mary

Blackpool

Travelled on the 24th of June, 2016

Excellent timely efficient service! We were looking for coach hire for a group of 21 from Liverpool airport to Blackpool and smc provided the cheapest quote so we chose them. We were provided with a mobile number for the driver the day before the trip and he text to introduce himself which was a nice touch. He was outside the airport waiting for us before we were even due to be collected and was in great spirits with both the adults and kids on board. Our return journey went just as smoothly and I would highly recommend smc in future. Thank you for an easy pain free trip, with 14 kids that can normally be very difficult! ;-)

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21 Seat Coach

Mike K-S

Cumbria

Travelled on the 24th of June, 2016

Great Trip Thanks to SMC We were not the easiest group to deal with, 19 guys all with bikes that needed carefully looking after, but SMC were great from start to finish. We were picked up in the middle of the UK and taken to one coast then picked up on the other side of the UK and taken back home the following day after a coast to coast bike ride. Both drivers were very helpful and flexible too which was very much appreciated. The coach was first rate and they were very competitively priced too. I think we will be making the same trip next year and hope to be using SMC again Many thanks once again

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16 Seat Minibus

Jamie B

Leeds Bradford Airport

Travelled on the 24th of June, 2016

Great company Would definitely use again, driver was great, on time for both the outbound and inbound bound journeys.

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33 Seat Coach

Ben

Somerset

Travelled on the 24th of June, 2016

Great company. Would use again! Everything was no problem for them to sort. Very helpful in the office and the coach was great.

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10 Seat Minibus

Paula

Ascot Races

Travelled on the 18th of June, 2016

Excellent service Used this company for a family trip to Ascot races. The whole process from my initial enquiry to the departure date was flawless. The price was competitive and each time I contacted the company to change or verify details my enquiry was dealt with quickly and efficiently. The driver on the day arrived in plenty of time and was nothing but helpful and courteous throughout the day. I would not hesitate to use or recommend this company for a future event.

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20 Seat Coach

Jane G

Ascot Racecourse

Travelled on the 15th of June, 2016

Excellent! Came across SMC on a coach comparison site. Offered a great price, easy booking and very accommodating with my requests. On the day the driver was prompt, polite and helpful. Would definitely recommend them and will use them again in the future.

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18 Seat Midi Coach

Jenny S

York

Travelled on the 11th of June, 2016

Absolutely fantastic - Phil and Dave were awesome drivers and gave us insight into our local area too!

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16 Seat Minibus

Hayley

Albert Dock, Liverpool

Travelled on the 10th of June, 2016

Excellent Service! I found SMC by chance. They were quick to respond. They came up with an excellent price. The staff are very friendly and the driver was great! I have another booking with them and would recommend them to anyone.

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23 Seat Executive Midi Coach

Aimee

York

Travelled on the 3rd of June, 2016

Thanks for saving the day! I recently used SMC coach hire for a day trip out with family and friends. We had a panic as another company had let us down but SMC were very helpful and friendly and sorted us out with a great quote. The driver was very professional and turned up on time for both pick-ups. What more can I ask for! I will definitely use them again and recommend them. Thanks for saving the day!

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16 Seat Minibus

Steve L

London

Travelled on the 27th of May, 2016

Great work, as every year. Thanks! I use SMC Coach Hire every year, and they never let me down. Would never use anyone else. Thanks and see you next year :)

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47 Seat Coach

Jim R

Wembley

Travelled on the 21st of May, 2016

We booked a coach for 16 down to the FA Cup Final at Wembley. Everything about the booking process was simple and the communication was excellent. We received reminded for the final payment and when it came round to the day the coach was smart on time and the driver was a great guy. I will definitely be using this company again and would recommend to all.

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32 Seat Coach

Michael W

Torbay

Travelled on the 18th of May, 2016

Excellent experience from booking the coach hire to the coach picking our group up at our hotel in Torquay taking us to Paignton station for the steam train to link with the shuttle bus to Greenway House and then picking us up at Paignton station for the return journey to our hotel in Torquay. Texting me (the group leader) with the mobile number of the driver top contact in need on the day of the hire was a great idea. I did use this facility to check that a well behaved dog was allowed on the coach with the group(which it was). The coaches were comfortable and the hire cost was good value. The coach drivers were on time and very friendly and helpful. Thank you. Very well done SMC Coach Hire.

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16 Executive Minibus

Laura W

Alton Towers

Travelled on the 13th of May, 2016

AAA+++ As every year. Thanks SMC. Lovely driver and very reliable :)

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27 Seat Coach

Michael T

Blackpool

Travelled on the 8th of April, 2016

We had a stag trip to Blackpool for the weekend Fri - Sun. I contacted SMC as I was getting some quotes from other companies that wanted too much money. We recieved a competitive good price from SMC, which came with first class service. The sales team were very nice and helpful on the phone and the driver was very nice person. There is nothing I can fault with this service. They adjusted to our needs and requirements. We got there safely and there was never any hassle. I would 100% use this company again if needed. They are trustworthy and brilliant at what they do. Fantastic service they provided for us.

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25 Seat Coach

Alex B

Brighton

Travelled on the 26th of March, 2016

Great service throughout, really nice and helpful people. Very quick to answer any of my questions, would defiantly use SMC again!!

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16 Seat Minibus

T Atinson

Glasgow

Travelled on the 18th of March, 2016

Top! Thanks SMC. All went brilliantly.

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61 Seat Coach

Mark A

Southampton

Have no problem recommending. We are very grateful to SMC for stepping in on our wedding day after our previous provider became unable to fulfill their obligations. After some initial chasing for confirmation of the coach, everything was sorted in the end and I'd have no trouble recommending their services. The feedback we had from our guests regarding the coach trips on the day were all positive, from the quality of the vehicles provided to the friendliness of the driver. Everything was on time and gave us no hassle, which on a very stressful day was greatly appreciated!

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