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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

23 Seat Coach

Anthea

Stroud

Thank you, everything was good and the driver was good and friendly!

53 Seat Coach

Gemma and Steve

Wiltshire

The customer service was absolutely fantastic! Thank you for all your help in contributing towards making our day so special.

16 Seat Executive Mercedes Minibus

Emma

Worthing

The service provided by SMC Coach Hire was faultless. Communication before the day of the booking was prompt and included all information I needed. The driver arrived on time and was very friendly. He even did an unscheduled extra drop off for us as it was en route to our destination. The minibus was clean and comfortable. I wouldn't hesitate to recommend SMC or use you again in the future.

16 Seat Minibus

Shirley

Brentwood

We had a great day on Saturday. Our driver was lovely. She picked us up and dropped us off all as planned and we would definitely ask for her again.

40 Seat Coach

James K

Penrith

Spot on! The driver and assistant on the day our team travel to the Lake District from Sheffield, were superb. We had a wonderful time at our event and the driver was very accommodating towards our needs to and from the venue. Thank you

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16 Seat Minibus

Stephen

Fleetwood

Where do I begin? As a family we travel in the UK every year for our annual holiday normally using the rail network but had a hideous experience last year. That in mind we decided to try hiring a minimum I bus with driver for our journey each way. I wish I had done this year's ago. Smc were perfect from first point of contact right through to completion. The driver ( Simon ) was a true gent. Polite and helpful throughout arriving well presented and early on both outward and homeward journeys. I old not pick a single fault at all. Well done to Smc and it's whole team for a fantastic service. I will not hesitate to use Smc again and will recommend them to everyone.

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16 Seat Minibus

Michelle J

Edinburgh Airport

First class service and would definitely recommend. staff were great to deal with from day one - very quick to get back to me with a quote, competitive prices, arrived on time and friendly drivers. would definitely recommend smc to friends and family - absolutely no complaints.

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16 Seat Minibus

Leigh

Liverpool

Hired minibus for a stag weekend to liverpoool, driver was on time no problems with the company would recommend to use again

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25 Seat Coach

Sarah

Pontefract

Thank you very much, we used SMC Coach Hire for a works day out at the races and were very pleased with the service you provided. Everyone enjoyed the experience and everything ran smoothly on the day. We also wanted to say thanks to our driver, Steven. We would definitely use SMC Coach Hire again for any future events. Cathy & Sarah

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49 Seat Coach

Gail

Monmouth

We booked SMC for our daughter's wedding - to take guests from the venue to the church and back again. On the way to the church the driver had to make a detour due to a road traffic accident [which was subsequently fatal]. Everyone who was on the bus was highly complimentary about her driving and her professionalism. In terms of booking, correspondence and punctuality from SMC, we were highly satisfied and would not hesitate to recommend them.

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20 Seat Minibus

Keith

Billericay

I found SMC Coach Hire LTD to be very helpful with my coach booking. I made changes to my original booking which they amended with no problem - excellent. The coach was very clean and of a very high standard. Our driver Dave was brilliant. First class service all round and I would not hesitate in recomending SMC. We will be using them again.

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16 Seat Minibus

Margaret

Essex

Thank you for providing such professional service. Our mini bus was on time for both journeys and the vehicle was modern and clean. The driver was pleasant and professional. All round a very good trip.

16 Seat Minibus

James E

Hatfield

Excellent Turned up spot on time, vehicle was clean and well presented. driver friendly and approachable. Will book again next year.

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16 Seat Minibus

Mike

Manchester Airport

Excellent service - our driver was fantastic, friendly and very punctual. Can't ask for anything else. Worth noting our flight was delayed last minute from Palma-Manchester. SMC driver waited over an hour close to the airport and was with us within minutes after collecting our luggage. Would highly recommend SMC.

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16 Seat Executive Minibus

Stuart K

Gloucestershire

Top class service. Quick and easy booking, communications were excellent. Vehicle arrived ahead of time for outbound and return journeys. Driver pleasant and friendly. Journey was comfortable. All in all a very agreeable experience from start to finish.

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16 Seat Minibus

Hannah D

Sutton Coldfield

We booked a minbus last minute to take us to an organised event, which was supposed to last for 2 hours. Our event finished early so we called the driver to see if there was any chance he could pick us up earlier and without any questions he agreed. I would definitely use the company again and recommend to friends and family - we couldn't have asked for more from them!

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33 Seat Coach

Susan

Chester Racecourse

Great Service Everything was easy and clear with this booking and I was so pleased because it was the first time I have done a coach booking. The website is clear. The telephone booking and enquirird efficient and helpful. The coach was exactly on time and in the most accessible place. The text and e mail reminders and confirmations clear, polite and useful. The driver was relaxed, friendly and helpful. We couldn't have had a nicer service. Thank you for facilitating our fantastic day at the races.

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49 Seat Executive

Peter S

Edinburgh

Fantastic Service!! I put an enquiry in with SMC on their website and they came back to me just two hours later with a very good price. I Phoned to book straight away and they were really helpful on the phone and on the day the driver provided a great service! The whole process was nice and easy, would defiantly go with SMC again!

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18 Seat Minibus

Emma S

Ayr Racecourse

Great service and value !!! This was my first exerience of SMC but it wont be the last, very very impressed!! Super service and value for money. Kept me up to date throughout the process. Our driver was a good laugh too. 10 out of 10!!

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16 Seat Minibus

Peter B

Manchester Airport

Turned up 15 mins before departure for airport transfer on way there, and was ready and waiting on way home from airport. Hassle free. Great Service!

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16 Seat Minibus

Joe C

Warkwickshire

Very pleased! Brilliant service would recommend to family and friends, our driver Jake is a great asset to the company really nice person, I was a very happy customer

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10 Seater Minibus

Tracy B

Bournemouth

Our driver was Mick. He was a really nice man. He was a really happy great guy who would always talk to us, even though we were 10 noisy hens. Would definitly recommend SMC Coach Hire and would use again. Excellant value for money. Was on time for both picks up. He made our journey enjoyable. 100% excellant.

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21 Seat Coach

Mary

Blackpool

Excellent timely efficient service! We were looking for coach hire for a group of 21 from Liverpool airport to Blackpool and smc provided the cheapest quote so we chose them. We were provided with a mobile number for the driver the day before the trip and he text to introduce himself which was a nice touch. He was outside the airport waiting for us before we were even due to be collected and was in great spirits with both the adults and kids on board. Our return journey went just as smoothly and I would highly recommend smc in future. Thank you for an easy pain free trip, with 14 kids that can normally be very difficult! ;-)

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21 Seat Coach

Mike K-S

Cumbria

Great Trip Thanks to SMC We were not the easiest group to deal with, 19 guys all with bikes that needed carefully looking after, but SMC were great from start to finish. We were picked up in the middle of the UK and taken to one coast then picked up on the other side of the UK and taken back home the following day after a coast to coast bike ride. Both drivers were very helpful and flexible too which was very much appreciated. The coach was first rate and they were very competitively priced too. I think we will be making the same trip next year and hope to be using SMC again Many thanks once again

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16 Seat Minibus

Jamie B

Leeds Bradford Airport

Great company Would definitely use again, driver was great, on time for both the outbound and inbound bound journeys.

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33 Seat Coach

Ben

Somerset

Great company. Would use again! Everything was no problem for them to sort. Very helpful in the office and the coach was great.

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10 Seat Minibus

Paula

Ascot Races

Excellent service Used this company for a family trip to Ascot races. The whole process from my initial enquiry to the departure date was flawless. The price was competitive and each time I contacted the company to change or verify details my enquiry was dealt with quickly and efficiently. The driver on the day arrived in plenty of time and was nothing but helpful and courteous throughout the day. I would not hesitate to use or recommend this company for a future event.

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20 Seat Coach

Jane G

Ascot Racecourse

Excellent! Came across SMC on a coach comparison site. Offered a great price, easy booking and very accommodating with my requests. On the day the driver was prompt, polite and helpful. Would definitely recommend them and will use them again in the future.

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18 Seat Midi Coach

Jenny S

York

Absolutely fantastic - Phil and Dave were awesome drivers and gave us insight into our local area too!

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16 Seat Minibus

Hayley

Albert Dock, Liverpool

Excellent Service! I found SMC by chance. They were quick to respond. They came up with an excellent price. The staff are very friendly and the driver was great! I have another booking with them and would recommend them to anyone.

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