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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Minibus



The service was excellent and our driver was amazing Thanks so much for helping to make a great day out

16 Seat Minibus


Lyme Regis

oach arrived promptly for the journey to and from the destination. The coach was modern, clean and the drivers friendly and always ready to help. Would definitely use again.

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22 Seat Coach


Bristol Airport

I was very impressed with the coaches that were provided and so were the other 21 friends that I travelled with.

8 Seater Minibus



Very pleased with the all round trip and would recommend to friends and family

16 Sea Minibus


Newmarket Racecourse

Everything went very well, would highly recommend!

22 Seat Coach

Chris K

Bristol Airport

Will now use them all the time, quality!!! Provided me with a good quote and sent me reminders. Details of driver provided the day before. Lovely coach, plush inside with facilities, all you could want. Even larger coach on the way back. Lots of space. Were where they said they would be and on time. I arrange many trips and was very impressed . Book with SMC Coach Hire and you won't be disappointed.

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2 x 44 Seat Coach



hank you for the excellent service your drivers provided on our trip to Skegness, all our service users were very pleased on how understanding and patient the drivers especially Antony was. For some of the service users it was a first time experience of going to a sea side. I will definitely book transport with SMC coach hire on our next trip. Once again thank you, i look forward in booking with yourselves in the near future.

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16 Seat Minibus



We had a pleasant and relaxing day out, helped by the fact that the coach and driver gave us a comfortable ride there and back

25 Seat Midi Coach

Mrs B Kaur


We had a great day to Skegness, travelling from Wolverhampton. The driver was very helpful and arrived and departed on time. It was easy booking with SMC and they were the cheapest quote I received. I would most definitely use them again.

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20 Seat Coach



We were very happy with our experiences of using your company’s services. The driver was prompt and very pleasant and the coach was nice, clean and comfy

45 Seat Coach



Excellent service – good driver – comfortable journey for our group, many of whom are blind or partially sighted.

16 Seat Executive Minibus



I my experience with couch hire was excellent , the replies and follow up is always clear and quick. I will definitely recommend couch hire to all my friends and relatives and will be always dealing with this amazing company

23 Seat Coach



Thank you, everything was good and the driver was good and friendly!

53 Seat Coach

Gemma and Steve


The customer service was absolutely fantastic! Thank you for all your help in contributing towards making our day so special.

16 Seat Executive Mercedes Minibus



The service provided by SMC Coach Hire was faultless. Communication before the day of the booking was prompt and included all information I needed. The driver arrived on time and was very friendly. He even did an unscheduled extra drop off for us as it was en route to our destination. The minibus was clean and comfortable. I wouldn't hesitate to recommend SMC or use you again in the future.

16 Seat Minibus



We had a great day on Saturday. Our driver was lovely. She picked us up and dropped us off all as planned and we would definitely ask for her again.

40 Seat Coach

James K


Spot on! The driver and assistant on the day our team travel to the Lake District from Sheffield, were superb. We had a wonderful time at our event and the driver was very accommodating towards our needs to and from the venue. Thank you

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16 Seat Minibus



Where do I begin? As a family we travel in the UK every year for our annual holiday normally using the rail network but had a hideous experience last year. That in mind we decided to try hiring a minimum I bus with driver for our journey each way. I wish I had done this year's ago. Smc were perfect from first point of contact right through to completion. The driver ( Simon ) was a true gent. Polite and helpful throughout arriving well presented and early on both outward and homeward journeys. I old not pick a single fault at all. Well done to Smc and it's whole team for a fantastic service. I will not hesitate to use Smc again and will recommend them to everyone.

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16 Seat Minibus

Michelle J

Edinburgh Airport

First class service and would definitely recommend. staff were great to deal with from day one - very quick to get back to me with a quote, competitive prices, arrived on time and friendly drivers. would definitely recommend smc to friends and family - absolutely no complaints.

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16 Seat Minibus



Hired minibus for a stag weekend to liverpoool, driver was on time no problems with the company would recommend to use again

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25 Seat Coach



Thank you very much, we used SMC Coach Hire for a works day out at the races and were very pleased with the service you provided. Everyone enjoyed the experience and everything ran smoothly on the day. We also wanted to say thanks to our driver, Steven. We would definitely use SMC Coach Hire again for any future events. Cathy & Sarah

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49 Seat Coach



We booked SMC for our daughter's wedding - to take guests from the venue to the church and back again. On the way to the church the driver had to make a detour due to a road traffic accident [which was subsequently fatal]. Everyone who was on the bus was highly complimentary about her driving and her professionalism. In terms of booking, correspondence and punctuality from SMC, we were highly satisfied and would not hesitate to recommend them.

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20 Seat Minibus



I found SMC Coach Hire LTD to be very helpful with my coach booking. I made changes to my original booking which they amended with no problem - excellent. The coach was very clean and of a very high standard. Our driver Dave was brilliant. First class service all round and I would not hesitate in recomending SMC. We will be using them again.

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16 Seat Minibus



Thank you for providing such professional service. Our mini bus was on time for both journeys and the vehicle was modern and clean. The driver was pleasant and professional. All round a very good trip.

16 Seat Minibus

James E


Excellent Turned up spot on time, vehicle was clean and well presented. driver friendly and approachable. Will book again next year.

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16 Seat Minibus


Manchester Airport

Excellent service - our driver was fantastic, friendly and very punctual. Can't ask for anything else. Worth noting our flight was delayed last minute from Palma-Manchester. SMC driver waited over an hour close to the airport and was with us within minutes after collecting our luggage. Would highly recommend SMC.

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16 Seat Executive Minibus

Stuart K


Top class service. Quick and easy booking, communications were excellent. Vehicle arrived ahead of time for outbound and return journeys. Driver pleasant and friendly. Journey was comfortable. All in all a very agreeable experience from start to finish.

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16 Seat Minibus

Hannah D

Sutton Coldfield

We booked a minbus last minute to take us to an organised event, which was supposed to last for 2 hours. Our event finished early so we called the driver to see if there was any chance he could pick us up earlier and without any questions he agreed. I would definitely use the company again and recommend to friends and family - we couldn't have asked for more from them!

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33 Seat Coach


Chester Racecourse

Great Service Everything was easy and clear with this booking and I was so pleased because it was the first time I have done a coach booking. The website is clear. The telephone booking and enquirird efficient and helpful. The coach was exactly on time and in the most accessible place. The text and e mail reminders and confirmations clear, polite and useful. The driver was relaxed, friendly and helpful. We couldn't have had a nicer service. Thank you for facilitating our fantastic day at the races.

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49 Seat Executive

Peter S


Fantastic Service!! I put an enquiry in with SMC on their website and they came back to me just two hours later with a very good price. I Phoned to book straight away and they were really helpful on the phone and on the day the driver provided a great service! The whole process was nice and easy, would defiantly go with SMC again!

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