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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

20 Seat Midi Coach



Our driver was great and managed to get us all to and from the various venues regardless of the weather! Please pass on our thanks

12 Seat Minibus



The coach arrived exactly on time and the driver, Stuart waited patiently for our party to assemble. The journey was smooth despite the road being closed by an accident and he returned to pick us up at the agreed time.

12 Seater Minibus



A reasonable quote was provided and regular communication took place. The driver provided was friendly. The trip was very easy and no problems on the day. I would book through SMC Coach Hire again.

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53 Seat Coach with Toilet


Chester Racecourse

Many thanks for your service on Saturday, the trip went without a hitch. The coach was on time at both pick-ups which is obviously the first requirement, and was clean, and tidy and got us to Chester and home without incident. I'd like to compliment the two drivers also, their service was very professional, courteous and helpful and helped to make the trip stress-free and enjoyable. I would appreciate it if you could pass my compliments on to them directly. I wouldn't hesitate to use you again and to recommend you to others.

45 Seat Coach



Thanks for all your assistance with our Booking on Saturday 20th August 2016. Those who travelled said that the driver was very personable and extremely helpful and we wished to pass on our regards and thanks to him.

47 Seat Coach



Three words.. Using. You. Again. After what I thought would be a difficult trip to plan, I was relieved at every step, where I was met with friendly and efficient customer service. The "Admin Team" had character, and convinced me that they weren't just robots on the other end of the phone. This had been a trip for me and my family (which is extraordinarily large) which includes young children, older pensioners and even a new born. The trip was extremely pleasant, the driver was friendly and even introduced himself to the whole coach at the beginning of trip. The vehicle was of a high quality, it looked like it was pretty new, with working A/C and even had a working TV with a DVD player (which was brilliant for the kids). When we got to the beach, we asked the driver if we could keep some items on the coach (few bigger bags) whilst we were out and about, and he was more than happy to. The Day flew by, and to top it off, we had a great and relaxing journey home.

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25 Seat Coach



We were very happy indeed with our day. Our driver was unbelievably professional, efficient, helpful and friendly all day. The whole team asked me to pass on their thanks to SMC

35 Seat Coach

Chris W


Great service The coach hire booking was very smooth. Lovely on the phone. Very helpful. My first booking with this company I found on Google. The coach was lovely and comfortable. Thanks you smc coach hire. I'll be booking again for my Christmas minibus :)

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16 Seat Minibus


Bristol Airport

Our driver was early for the pick up and dead on time for the return. He was very helpful and polite. We would definitely use your services again

29 Seat Coach


Stansted Airport

The trip was fantastic, will definitely be using you again!

25 Seat Coach

Jane D


Both drivers were great & the coach on the way up to our venue on Monday 15th August was very comfortable. Unfortunately the air conditioning on the mini bus on the way back on the Tuesday wasn’t working, so that journey wasn’t as comfortable. Overall a good service & both drivers were very courteous & helpful they were also prompt arriving to pick us all up.

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49 Seat Coach

Gary E

Ripon Races

A truly excellent day out for the club members. The driver turned up exactly on time and nothing was too much trouble. The coach was very clean and presentable. Andy the driver was a most pleasurable and amiable chap that we could have asked for. Full marks all round.

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30 Seat Coach



We enjoyed the trip,the drive was on time and very pleasing. Look forward to using you next year.

16 Seat Minibus



The service was excellent and our driver was amazing Thanks so much for helping to make a great day out

16 Seat Minibus


Lyme Regis

oach arrived promptly for the journey to and from the destination. The coach was modern, clean and the drivers friendly and always ready to help. Would definitely use again.

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22 Seat Coach


Bristol Airport

I was very impressed with the coaches that were provided and so were the other 21 friends that I travelled with.

8 Seater Minibus



Very pleased with the all round trip and would recommend to friends and family

16 Sea Minibus


Newmarket Racecourse

Everything went very well, would highly recommend!

22 Seat Coach

Chris K

Bristol Airport

Will now use them all the time, quality!!! Provided me with a good quote and sent me reminders. Details of driver provided the day before. Lovely coach, plush inside with facilities, all you could want. Even larger coach on the way back. Lots of space. Were where they said they would be and on time. I arrange many trips and was very impressed . Book with SMC Coach Hire and you won't be disappointed.

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2 x 44 Seat Coach



hank you for the excellent service your drivers provided on our trip to Skegness, all our service users were very pleased on how understanding and patient the drivers especially Antony was. For some of the service users it was a first time experience of going to a sea side. I will definitely book transport with SMC coach hire on our next trip. Once again thank you, i look forward in booking with yourselves in the near future.

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16 Seat Minibus



We had a pleasant and relaxing day out, helped by the fact that the coach and driver gave us a comfortable ride there and back

25 Seat Midi Coach

Mrs B Kaur


We had a great day to Skegness, travelling from Wolverhampton. The driver was very helpful and arrived and departed on time. It was easy booking with SMC and they were the cheapest quote I received. I would most definitely use them again.

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20 Seat Coach



We were very happy with our experiences of using your company’s services. The driver was prompt and very pleasant and the coach was nice, clean and comfy

45 Seat Coach



Excellent service – good driver – comfortable journey for our group, many of whom are blind or partially sighted.

16 Seat Executive Minibus



I my experience with couch hire was excellent , the replies and follow up is always clear and quick. I will definitely recommend couch hire to all my friends and relatives and will be always dealing with this amazing company

23 Seat Coach



Thank you, everything was good and the driver was good and friendly!

53 Seat Coach

Gemma and Steve


The customer service was absolutely fantastic! Thank you for all your help in contributing towards making our day so special.

16 Seat Executive Mercedes Minibus



The service provided by SMC Coach Hire was faultless. Communication before the day of the booking was prompt and included all information I needed. The driver arrived on time and was very friendly. He even did an unscheduled extra drop off for us as it was en route to our destination. The minibus was clean and comfortable. I wouldn't hesitate to recommend SMC or use you again in the future.

16 Seat Minibus



We had a great day on Saturday. Our driver was lovely. She picked us up and dropped us off all as planned and we would definitely ask for her again.

40 Seat Coach

James K


Spot on! The driver and assistant on the day our team travel to the Lake District from Sheffield, were superb. We had a wonderful time at our event and the driver was very accommodating towards our needs to and from the venue. Thank you

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