Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
Caroline
Bath
Our driver was great and managed to get us all to and from the various venues regardless of the weather! Please pass on our thanks
Alison
Crosshill
The coach arrived exactly on time and the driver, Stuart waited patiently for our party to assemble. The journey was smooth despite the road being closed by an accident and he returned to pick us up at the agreed time.
Katie
Cirencester
A reasonable quote was provided and regular communication took place. The driver provided was friendly. The trip was very easy and no problems on the day. I would book through SMC Coach Hire again.
View on TrustpilotIan
Chester Racecourse
Many thanks for your service on Saturday, the trip went without a hitch. The coach was on time at both pick-ups which is obviously the first requirement, and was clean, and tidy and got us to Chester and home without incident. I'd like to compliment the two drivers also, their service was very professional, courteous and helpful and helped to make the trip stress-free and enjoyable. I would appreciate it if you could pass my compliments on to them directly. I wouldn't hesitate to use you again and to recommend you to others.
Gary
Perth
Thanks for all your assistance with our Booking on Saturday 20th August 2016. Those who travelled said that the driver was very personable and extremely helpful and we wished to pass on our regards and thanks to him.
Dominic
Blackpool
Three words.. Using. You. Again. After what I thought would be a difficult trip to plan, I was relieved at every step, where I was met with friendly and efficient customer service. The "Admin Team" had character, and convinced me that they weren't just robots on the other end of the phone. This had been a trip for me and my family (which is extraordinarily large) which includes young children, older pensioners and even a new born. The trip was extremely pleasant, the driver was friendly and even introduced himself to the whole coach at the beginning of trip. The vehicle was of a high quality, it looked like it was pretty new, with working A/C and even had a working TV with a DVD player (which was brilliant for the kids). When we got to the beach, we asked the driver if we could keep some items on the coach (few bigger bags) whilst we were out and about, and he was more than happy to. The Day flew by, and to top it off, we had a great and relaxing journey home.
View on YellMike
Prestwick
We were very happy indeed with our day. Our driver was unbelievably professional, efficient, helpful and friendly all day. The whole team asked me to pass on their thanks to SMC
Chris W
Heathrow
Great service The coach hire booking was very smooth. Lovely on the phone. Very helpful. My first booking with this company I found on Google. The coach was lovely and comfortable. Thanks you smc coach hire. I'll be booking again for my Christmas minibus :)
View on TrustpilotAnna
Bristol Airport
Our driver was early for the pick up and dead on time for the return. He was very helpful and polite. We would definitely use your services again
Darren
Stansted Airport
The trip was fantastic, will definitely be using you again!
Jane D
Hertfordshire
Both drivers were great & the coach on the way up to our venue on Monday 15th August was very comfortable. Unfortunately the air conditioning on the mini bus on the way back on the Tuesday wasn’t working, so that journey wasn’t as comfortable. Overall a good service & both drivers were very courteous & helpful they were also prompt arriving to pick us all up.
View on TrustpilotGary E
Ripon Races
A truly excellent day out for the club members. The driver turned up exactly on time and nothing was too much trouble. The coach was very clean and presentable. Andy the driver was a most pleasurable and amiable chap that we could have asked for. Full marks all round.
View on TrustpilotJudy
Eastbourne
We enjoyed the trip,the drive was on time and very pleasing. Look forward to using you next year.
Kevin
Southend-on-Sea
The service was excellent and our driver was amazing Thanks so much for helping to make a great day out
Derek
Lyme Regis
oach arrived promptly for the journey to and from the destination. The coach was modern, clean and the drivers friendly and always ready to help. Would definitely use again.
View on TrustpilotMike
Bristol Airport
I was very impressed with the coaches that were provided and so were the other 21 friends that I travelled with.
Dane
Liverpool
Very pleased with the all round trip and would recommend to friends and family
Emma
Newmarket Racecourse
Everything went very well, would highly recommend!
Chris K
Bristol Airport
Will now use them all the time, quality!!! Provided me with a good quote and sent me reminders. Details of driver provided the day before. Lovely coach, plush inside with facilities, all you could want. Even larger coach on the way back. Lots of space. Were where they said they would be and on time. I arrange many trips and was very impressed . Book with SMC Coach Hire and you won't be disappointed.
View on TrustpilotSudarshan
Skegness
hank you for the excellent service your drivers provided on our trip to Skegness, all our service users were very pleased on how understanding and patient the drivers especially Antony was. For some of the service users it was a first time experience of going to a sea side. I will definitely book transport with SMC coach hire on our next trip. Once again thank you, i look forward in booking with yourselves in the near future.
View on TrustpilotJune
Worcester
We had a pleasant and relaxing day out, helped by the fact that the coach and driver gave us a comfortable ride there and back
Mrs B Kaur
Skegnes
We had a great day to Skegness, travelling from Wolverhampton. The driver was very helpful and arrived and departed on time. It was easy booking with SMC and they were the cheapest quote I received. I would most definitely use them again.
View on TrustpilotHelen
Somerset
We were very happy with our experiences of using your company’s services. The driver was prompt and very pleasant and the coach was nice, clean and comfy
Joy
Eastbourne
Excellent service – good driver – comfortable journey for our group, many of whom are blind or partially sighted.
Samar
Knightsbridge
I my experience with couch hire was excellent , the replies and follow up is always clear and quick. I will definitely recommend couch hire to all my friends and relatives and will be always dealing with this amazing company
Anthea
Stroud
Thank you, everything was good and the driver was good and friendly!
Gemma and Steve
Wiltshire
The customer service was absolutely fantastic! Thank you for all your help in contributing towards making our day so special.
Emma
Worthing
The service provided by SMC Coach Hire was faultless. Communication before the day of the booking was prompt and included all information I needed. The driver arrived on time and was very friendly. He even did an unscheduled extra drop off for us as it was en route to our destination. The minibus was clean and comfortable. I wouldn't hesitate to recommend SMC or use you again in the future.
Shirley
Brentwood
We had a great day on Saturday. Our driver was lovely. She picked us up and dropped us off all as planned and we would definitely ask for her again.
James K
Penrith
Spot on! The driver and assistant on the day our team travel to the Lake District from Sheffield, were superb. We had a wonderful time at our event and the driver was very accommodating towards our needs to and from the venue. Thank you
View on Trustpilot