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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

20 Seat Minibus

K Evans

Newquay

Excellent customer service, from start to finish. Very reasonably pricing especially for the service and standard of vehicle we got. The drivers were so friendly, approachable and patient. What could of been a really long journey flew by and all 20 of us enjoyed it. The coach was modern, comfortable and very clean. We would 100% recommend to all friends/family and would use again.

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16 Seat Minibus

A Beaumont

Hitchin

We had a very good experience with SMC – very helpful customer service during booking, good driver and lovely clean vehicle along with competitive prices. We would certainly book through you again.

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8 Seat Minibus

V Nisbet

Blackpool

Very comfortable. Driver Ali was brilliant. A little hiccup being given the wrong mobile number but we got it sorted. Would highly recommend this service.

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8 Seat Minibus

G Morrison

Doune

Our booking through SMC Coach Hire was brilliant from start to finish. William, our driver, turned up on time, had great chat during the journey and was there when he said he would be to pick us up and take us back to Glasgow. Great service and I will be recommending the company to anyone who is looking for coach hire.

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8 Seat Minibus

J Rignell

Norwich

Excellent service and a great driver. Would recommend without reservation

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10 Seat Minibus

S McFarlane

Chichester

Wedding trip - Great service. Great driver, perfect trip. Thank you.

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16 Seat Minibus

L McMillan

Stirling

our driver was lovely and arrived early for both our outbound and return journey. This meant that we were on the road at the exact time arranged. The bus itself had plenty of room and extra space for our luggage. Overall a positive experience.

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50 Seat Coach

M Zaki

Northampton

Very good service. Easy and straight forward booking. Drivers on time and friendly. Comfy coaches with good price. highly recommended

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63 Seater Coach

K Patterson

Dunkeld

Very polite and considerate drivers. Great communication - always knew what was going on.

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50 Seat Coach

L Day

Windsor

Great company coach was great driver very helpful

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14 Seat Minibus

D Hakin

Wembley Stadium

We had a family trip to Wembley and I would like to say that the service provided by SMC from the quote through to the pick up and drop off was excellent.Alex our driver was prompt, courteous and helpful. When the game went into extra time and then penalties Alex kept in touch and was patient enough to wait for us. This was the first time that our grandchildren had been to Wembley and we all had a great day and as I said SMC played a big part in assuring this.

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37 Seat Midi-Coach

S Brennan

Doncaster

very good transport provider, really nice staff too.

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20 Seat Minibus

J Price

House of Lords - London

Excellent hiring. Easy to book, friendly staff and the vehicle was as required. Driver very helpful and efficient. Made my life so much easier as I was organising a trip to London and return to Liverpool, starting early hours and getting back late. Thanks all round. I would certainly recommend this company.

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12 Seat minibus

B Ferguson

Guildford

Friendly staff and easy to book service. I found a good price with another company and SMC was happy to beat their price and give us a ride.

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20 Seat Minibus

B Carroll

Sheffield

Fab service and loved that a party bus turned up

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12 Seat minibus

P Aubrey

Luton Airport

Have to say it was an excellent customer experience from the straightforward booking process to the very last drop off. Good value for money. Driver was patient and turned up well in advance of our collection point. Didn’t feel rushed and got to the airport in plenty of time. Coming home all communication was good and there wasn’t a problem in dropping each person close to their home on their return which at 4 in the morning is a godsend. Will definitely use them again

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25 Seat Midi-Coach

V Kinnear

Ashbourne

Reliable drivers, lovely coaches. Great service. Would use again.

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20 Seat Minibus

J Geach

Taunton Racecourse

We used this coach hire service for a outing from Plymouth to Taunton for staff day out at the races. The coach arrived on time ,got us to our destination without incident, the coach was very clean and the driver was very helpful and efficient. The return journey went equally as smoothly. will certainly use again as good value for money

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16 Seat Minibus

Lisa

McLaren Technology Centre

I found it a seamless process, friendly staff, and Karen the driver was lovely, and didn’t mind us calling when she was stuck in traffic to check her ETA, she was great with the guys all day too.

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16 Seat Minibus

Paul

Cleethorpes

I found SMC to be punctual, competitively priced and hassle free. Good communication and always available at the other end of the phone. Recommend

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50 Seater Coach

L Aitken

Glasgow

Our driver was on the night was great, he was on time for both pick up and then also our collection afterwards. SMC have been great at communication throughout and everything they sent me was very easy to understand and clear. I will definitely use SMC again.

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16 Seat Minibus

Thomas

Birmingham

Great service- Friendly Driver- Cheapest rate in the market- Luxury mini coach- On time - Recommends for great service.

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16 Seat Minibus

Roger

Colchester

Excellent service all round.

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34 Seater Coach

E. Kelly

Poole

30 of us went to Branksome Hollywood Bowl on Saturday. The driver was prompt and courteous and I would thoroughly recommend this company. We will be using them on our next outing.

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24 Seater Minibus

K. Robinson

Leicester

5 star service - highly recommended. Good communication, coach arrived on time and it was a pleasant journey. Driver was very friendly and accommodating

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16 Seat Minibus

N Lee

Liverpool

First rate experience with SMC - efficient and reliable . The driver was courteous and prompt and I would definitely use this service again

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16 Seat Minibus

P Walters

Luton Airport

Brilliant service. On the morning of our pick up there was a lot of snow fall. The driver still managed to pick us up on time and get us to the airport safely. On our return, the driver was right on time again.

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16 Seat Minibus

A Jackson

Blackpool

We were really happy with SMC Coaches. They were so efficient. The coach was comfy and very clean. We were informed and kept up to date with times etc. Also value for money. Our trip was Leeds to Blackpool. We look forward to using this company again.

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35 Seater Coach

C Malone

Deresbury

Great service, thank you!

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49 Seater

G Wilkins

London

Coaches arrived on time. Drivers were courteous and helpful. Return coach could have done with a clean inside.

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