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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Minibus

Shelagh W

Leven

Travelled on the 7th of July, 2018

Everything went as planned, communication from start to finish was very clear & polite

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12

Paul C

Oxford

Travelled on the 5th of July, 2018

Good Experience. Everything went according to plan. Communications were good, coach was a good standard and the drivers were most amenable.

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33 Seat Coach

Annette G

London

Travelled on the 30th of June, 2018

Received email and text 48 hots before our trip informing me of who our driver would be and a contact number for them. Arrived on time and did slight detour on way home so that I could purchase tea for my guides. Would definitely recommend and use again.

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16 Seat Minibus

Kathy B

Newmarket Racecourse

Travelled on the 30th of June, 2018

Excellent service from first call to drop off after our day out. thanks

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24 Seat Coach

Tracey

London

Travelled on the 30th of June, 2018

Luxurious modern coaches with plush leather seats, phone chargers and air con. Our coach was already waiting for us when we arrived and was waiting patiently for our return . Great driver who was ever so smartly dressed. Very accommodating and the patience of a Saint 🙂

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8 Seat Minibus

Andrew L

Goodwick

Travelled on the 28th of June, 2018

Great service, thanks

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30 Seat Coach

Jane C

Liverpool

Travelled on the 26th of June, 2018

SMC Coach Hire are a brilliant company. I booked with them last minute (booked Friday for the following Monday) for 30 people and they processed my booking and payment on the day without any hassle. They are incredibly professional and reliable. I recommend SMC Coach.

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65

Martin J

Oakham

Travelled on the 23rd of June, 2018

Wedding Coach. Hire Excellent service from SMC. I was kept informed all the way through the booking process and even when there was a minor hiccup on timing the driver was able to make sure we were where we needed to be on time. Great service delivered by an excellent driver.

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16 Seat Minibus

Phil T

Lumley Castle

Travelled on the 23rd of June, 2018

Excellent, we had a brilliant service from SMC the coach was on time for pick up and collection I cannot fault the customer service and the driver was very friendly highly recommended

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12 Seat Minibus

Nicola S

Ashford

Travelled on the 23rd of June, 2018

Fantastic service 5* On behalf of myself and my family we would like to thank you for providing excellent service and especially a huge thank you to our driver Andy. He was amazing and we couldn't of asked for a better driver he was very helpful and polite and made our day. Thank you again and we will definately be recomming you and booking with you in future.

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16 Seat Executive Minibus

Blue L

National Memorial Arboretum, Burton-on-Trent

Travelled on the 23rd of June, 2018

We had an Excellent day,it was a lovely sunny day which always helps a nice comfortable Mini Bus and a good driver who drove us to and from our destination with no problems, and we will be seeing you again very soon.

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8 Seat Minibus

Linda M

Cupar

Travelled on the 22nd of June, 2018

We received an excellent service from booking until we returned. I was a little concerned about doing the booking on line but had no need to worry as it was very easy and went very well. We received a lovely clean coach with very nice helpful drivers and would have no hesitation recommended SMC or using them again. Thanks you

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45 Seat Executive Coach

Richard H

Stansted Airport

Travelled on the 22nd of June, 2018

The driver was friendly and accommodating. The communication from SMC was good both before and during the booking. On the return trip, our driver diverted us due to road closures in order to get us home as soon as possible. The coach was comfortable. I would recommend and I would use again.

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16 Seat Minibus

Natalie R

Chester Station

Travelled on the 22nd of June, 2018

Our feedback from hiring the mini bus was that the driver was very punctual, the mini bus was a luxury one to a very high standard which provided great comfort for the long journey they were facing. The booking was simple and efficient. We were advised of the drivers details in time for our trip

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13 Minibus

Lana B

Ascot Racecourse

Travelled on the 21st of June, 2018

Absolutely trustworthy company, from booking to changing details nothing too much trouble. We had a fantastic driver who made sure our party of 13 ladies that were on a hen do to Ascot ladies day had the best possible experience. Would thoroughly recommend Amir the driver as the coolest guy, he was extremely helpful, caring and efficient, Thank you

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12 Seat Minibus

Lucie

Eithad Stadium

Travelled on the 19th of June, 2018

A great service, easy to book and good value. Very pleased and would recommend.

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12 Seat Minibus

Rodger Caseby

Oxford

Travelled on the 19th of June, 2018

Able to get an exact quote for a complex return trip. Good communications from SMC in lead-up to trip and on the day. Prompt, friendly and efficient service from their helpful driver.

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16 Seat Minibus

Nev W

Leeds

Travelled on the 17th of June, 2018

Great service good price, driver kept us informed of arrival times etc. couldn't have been any better.

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20 Seat Midi Coach

Dean B

Newquay

Travelled on the 15th of June, 2018

Coach was great and clean, driver was awesome and had very good customer service leading up to our departure date. I would recommend to anyone

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12 Seat Minibus

Daniela

Luton Airport

Travelled on the 15th of June, 2018

Great service, lovely driver. Would definitely recommend

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70 Seat Coach

Annette J

Bristol Zoo

Travelled on the 14th of June, 2018

Great service! This was the first time I used SMC Coach Hire. Very competitive rates, great service on the day. Drivers were friendly and prompt.

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12 Seat Minibus

Janey M

Southwark Playhouse, London

Travelled on the 12th of June, 2018

Really impressed punctual professional and polite

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36 Seater Coach with Toilet

Anita K

Bristol

Travelled on the 10th of June, 2018

Fabulous trip. Staff helpful and efficient. Coach itself was modern and spotlessly clean. Driver was prompt and courteous. We hired the coach for the day to transport a family group from Oxford to Bristol and back. Passengers as ranged from 18 months to 88 years old. We will use SMV again.

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6 Seat Minibus

Simon W

Braunton

Travelled on the 10th of June, 2018

Punctual, friendly driver, perfect bus for us, our bikes and luggage, and an enjoyable journey. What's not to like!

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16 Seat Minibus

Sylvia H

Swadincoate

Travelled on the 10th of June, 2018

An outstanding service. Excellent service on time admin easy lots of good communication lovely driver made us all comfortable high standard of mini bus highly recommend

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16 Seat Minibus

Annie W

Heaton Park Manchester

Travelled on the 10th of June, 2018

Our experience with SMC Coach Hire was faultless. Our driver was very nice and pleasant and nothing was too much of a problem for him. He was very punctual and organised and we will definitely be using them again!

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12 Seat Minibus

Niamh F

Heaton Park Manchester

Travelled on the 10th of June, 2018

A customer satisfaction based company always looking out for their customers best interests. We had a lovely experience with SMC Coach Hire from easy booking to a very kind gentleman driver. We was especially pleased with our driver as he was so patient with us, so caring and most of all extremely helpful. We will be using the company again.

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49 Seat Coach

Georgia T

Bath

Travelled on the 10th of June, 2018

We hired a large coach to ferry our family to and from our wedding venue (Wick Farm) on the 10th June in Somerset. They were brilliant, the coaches were clean and comfortable, the drivers were very professional and everyone got to the event on time (the main thing!). Many thanks for making the transport so easy for us! Would absolutely book with you again.

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15 Seat Minibus

Gemma R

Leicester

Travelled on the 9th of June, 2018

Very reliable, organised and punctual service. Would definitely recommend and use again.

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30 Seat Coach

Danny K

Newcastle

Travelled on the 8th of June, 2018

What a great company! What a great service which I have found outstanding throughout So easy to organise and very clear on the communications. All expectations were met and every individual I spoke to was a credit to the company. Martin, the driver on Friday was amazing. Very helpful and his approach added to the experience. If we were booking again I would personally ask for him.

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