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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Executive Minibus

Blue L

National Memorial Arboretum, Burton-on-Trent

Travelled on the 23rd of June, 2018

We had an Excellent day,it was a lovely sunny day which always helps a nice comfortable Mini Bus and a good driver who drove us to and from our destination with no problems, and we will be seeing you again very soon.

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8 Seat Minibus

Linda M

Cupar

Travelled on the 22nd of June, 2018

We received an excellent service from booking until we returned. I was a little concerned about doing the booking on line but had no need to worry as it was very easy and went very well. We received a lovely clean coach with very nice helpful drivers and would have no hesitation recommended SMC or using them again. Thanks you

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45 Seat Executive Coach

Richard H

Stansted Airport

Travelled on the 22nd of June, 2018

The driver was friendly and accommodating. The communication from SMC was good both before and during the booking. On the return trip, our driver diverted us due to road closures in order to get us home as soon as possible. The coach was comfortable. I would recommend and I would use again.

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16 Seat Minibus

Natalie R

Chester Station

Travelled on the 22nd of June, 2018

Our feedback from hiring the mini bus was that the driver was very punctual, the mini bus was a luxury one to a very high standard which provided great comfort for the long journey they were facing. The booking was simple and efficient. We were advised of the drivers details in time for our trip

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13 Minibus

Lana B

Ascot Racecourse

Travelled on the 21st of June, 2018

Absolutely trustworthy company, from booking to changing details nothing too much trouble. We had a fantastic driver who made sure our party of 13 ladies that were on a hen do to Ascot ladies day had the best possible experience. Would thoroughly recommend Amir the driver as the coolest guy, he was extremely helpful, caring and efficient, Thank you

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12 Seat Minibus

Lucie

Eithad Stadium

Travelled on the 19th of June, 2018

A great service, easy to book and good value. Very pleased and would recommend.

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12 Seat Minibus

Rodger Caseby

Oxford

Travelled on the 19th of June, 2018

Able to get an exact quote for a complex return trip. Good communications from SMC in lead-up to trip and on the day. Prompt, friendly and efficient service from their helpful driver.

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16 Seat Minibus

Nev W

Leeds

Travelled on the 17th of June, 2018

Great service good price, driver kept us informed of arrival times etc. couldn't have been any better.

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20 Seat Midi Coach

Dean B

Newquay

Travelled on the 15th of June, 2018

Coach was great and clean, driver was awesome and had very good customer service leading up to our departure date. I would recommend to anyone

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12 Seat Minibus

Daniela

Luton Airport

Travelled on the 15th of June, 2018

Great service, lovely driver. Would definitely recommend

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70 Seat Coach

Annette J

Bristol Zoo

Travelled on the 14th of June, 2018

Great service! This was the first time I used SMC Coach Hire. Very competitive rates, great service on the day. Drivers were friendly and prompt.

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12 Seat Minibus

Janey M

Southwark Playhouse, London

Travelled on the 12th of June, 2018

Really impressed punctual professional and polite

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36 Seater Coach with Toilet

Anita K

Bristol

Travelled on the 10th of June, 2018

Fabulous trip. Staff helpful and efficient. Coach itself was modern and spotlessly clean. Driver was prompt and courteous. We hired the coach for the day to transport a family group from Oxford to Bristol and back. Passengers as ranged from 18 months to 88 years old. We will use SMV again.

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6 Seat Minibus

Simon W

Braunton

Travelled on the 10th of June, 2018

Punctual, friendly driver, perfect bus for us, our bikes and luggage, and an enjoyable journey. What's not to like!

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16 Seat Minibus

Sylvia H

Swadincoate

Travelled on the 10th of June, 2018

An outstanding service. Excellent service on time admin easy lots of good communication lovely driver made us all comfortable high standard of mini bus highly recommend

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16 Seat Minibus

Annie W

Heaton Park Manchester

Travelled on the 10th of June, 2018

Our experience with SMC Coach Hire was faultless. Our driver was very nice and pleasant and nothing was too much of a problem for him. He was very punctual and organised and we will definitely be using them again!

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12 Seat Minibus

Niamh F

Heaton Park Manchester

Travelled on the 10th of June, 2018

A customer satisfaction based company always looking out for their customers best interests. We had a lovely experience with SMC Coach Hire from easy booking to a very kind gentleman driver. We was especially pleased with our driver as he was so patient with us, so caring and most of all extremely helpful. We will be using the company again.

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49 Seat Coach

Georgia T

Bath

Travelled on the 10th of June, 2018

We hired a large coach to ferry our family to and from our wedding venue (Wick Farm) on the 10th June in Somerset. They were brilliant, the coaches were clean and comfortable, the drivers were very professional and everyone got to the event on time (the main thing!). Many thanks for making the transport so easy for us! Would absolutely book with you again.

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15 Seat Minibus

Gemma R

Leicester

Travelled on the 9th of June, 2018

Very reliable, organised and punctual service. Would definitely recommend and use again.

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30 Seat Coach

Danny K

Newcastle

Travelled on the 8th of June, 2018

What a great company! What a great service which I have found outstanding throughout So easy to organise and very clear on the communications. All expectations were met and every individual I spoke to was a credit to the company. Martin, the driver on Friday was amazing. Very helpful and his approach added to the experience. If we were booking again I would personally ask for him.

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53 Seat Coach

John N

Heswall

Travelled on the 2nd of June, 2018

SMC were excellent to deal with in providing the quotation and making an amendment we requested. The payment process was straightforward and easy to make online. On the day, the coach was arrived in plenty of time, it was clean, tidy and well driven by a very polite driver w

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24 Seat Coach

Katie M

Liverpool

Travelled on the 2nd of June, 2018

Fantastic service! Would highly recommend!!! Contact throughout, on time and lovely coaches that we travelled on.

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9 Seat Minibus

Mark Hunt

Exeter

Travelled on the 1st of June, 2018

Excellent service and customer service. Would certainly use again.

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30 Seat Coach

Ailisha

Lancaster

Travelled on the 1st of June, 2018

Great driver

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47 Seat Coach

Lilian B

Legoland

Travelled on the 29th of May, 2018

Experienced a first class service from SMC coach hire from the beginning. Easy booking system and courteous administrators. The coach arrived on time and we were met by Tony a polite and engaging driver.

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9 Seat Minibus

Ted S

Southampton

Travelled on the 28th of May, 2018

We required 9 seats for our family for our journey out to and back from the Southampton cruise terminal. A 16-seater bus arrived on time and we had plenty of help with the heavy cases. The return was equally as good and it gave us an excellent experience to begin and end the cruise. All in all, could hardly have been bette

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16 Seat Minibus

Lori B

Upmister

Travelled on the 27th of May, 2018

Excellent service. Pre-payment makes it a lot easier when traveling with larger groups. Great communication throughout and very prompt departure and return. Would recommend.

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45 Seat Coach

Albino P

London

Travelled on the 26th of May, 2018

Great company to deal with. Great price. 3 days of journeys over the May bank holiday weekend. Early starts and late returns yet they were on time every time. Clean modern coach with very courteous drivers.

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12 Seat Minibus

Lauren S

Warrington

Travelled on the 26th of May, 2018

Great company, Great experience using SMC coach hire for transport to and from a festival. Easy to plan and very flexible. Our driver was also great, very helpful and friendly! Thanks

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16 Seat Minibus

Anthony M

Wembley Stadium

Travelled on the 26th of May, 2018

I would like to thank you for your service and professional support for the hire on 26 May 2018. The vehicle was just what the group of passengers wanted.

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SMC Coach Hire remains open Monday-Friday 10:00-16:00. We are currently taking bookings for Summer 2020 onward. If you have a booking with us that is affected by COVID-19 and you wish to cancel or reschedule, please email bookings@smccoachhire.com and our team will come back to you as soon as possible.
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