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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

28 Seat Midi-Coach

H, Cuthbertson

Edinburgh

Travelled on the 24th of August, 2019

Excellent service from this SMC coach hire Brian our driver was helpful polite and reliable

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12 Seat minibus

H. Carter

Filey

Travelled on the 23rd of August, 2019

fantastic company! our driver John was lovely he was very helpful he turned up on time he made us feel very comfortable on our journey he helped us load and unload our luggage and was generally a nice guy we will be recommending you to family and friends and will be booking again.

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60 Seat Executive Coach

G Ewart

Ropnm Races

Travelled on the 17th of August, 2019

Race Trip: Coach arrived on time was very clean and the driver was excellent. Will be using SMC again next year. Everything just as requested.

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16 Seat Minibus

C O’Keeffe

Chelmsford

Travelled on the 17th of August, 2019

Wedding Hire: Hired a 16 seater bus to take family to my son's wedding and I would thoroughly recommend SMC. Our driver Steve was very helpful and professional. The bus was very clean, on time and met the needs of all our passengers.

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13 Seat Minibus

T, Jonhson

Brockenhurst

Travelled on the 12th of August, 2019

The service was great, I wasn’t in the mini bus but feedback from the people was very positive, the coach was nice and comfortable and the driver was very accommodating with stops etc. Communication regarding the booking was excellent. Would definitely use again and would recommend to others.

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21 Seat Midi-Coach

N, West

Dorset

Travelled on the 10th of August, 2019

I had an excellent experience, extremely reliable, patient and flexible as well as great communication through booking and arranging for a large party, our driver was brilliant and done a great job at rounding up 22 noisy hens.

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9 Seater Executive

C, Bagan

Royal Windsor Racecours

Travelled on the 10th of August, 2019

Great service, competitive price and really friendly driver. Would definitely recommend.

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16 Seat Minibus

S Marshall

Haydock Park Racecourse,

Travelled on the 10th of August, 2019

Great service, We hired a minibus for 15 people to take us to Haydock racecourse on 10th August , driver arrived a little late due to traffic but as we contacted him an hour before pick up time, he let me know then that he would be 10 minutes late. The driver was on time to collect us and even bought an aux cable for us to play our music on the way back, he was a friendly and fun guy. Would definitely recommend again, please say thank to the driver for putting up with a noisy gang on the way back !!

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16 Seat Minibus

T,Luckly

Thorpe Park Resort

Travelled on the 9th of August, 2019

Superb Great communication from start to finish. Prompt collection, arrival and drop off. Would higly recommend. Driver was really nice and accommodating.

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16 Seat Minibus

M, Dudley

Wolverhampton

Travelled on the 9th of August, 2019

Excellent service from start to finish. Professional, courteous and helpful.

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49 Seat Coach

S, Kendell

Norfolk Showground

Travelled on the 29th of July, 2019

We have used SMC coaches for 2 years in a row now to take our youth group to a youth festival. Both times they have been on-time, professional and friendly. The price was also really competitive. Would highly recommend and look to use again!

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6 Seat Minibus

M Oldale

Manchester Airport

Travelled on the 28th of July, 2019

Great service, on time, good driver, could not ask for more.

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16 Seat Minibus

H Bawden

Liverpool

Travelled on the 26th of July, 2019

We hadn’t realised we’d have the same driver be with us for the duration of our stay in Liverpool for my sisters hen weekend whilst we used your services to get to our planned activities. Ash was lovely! Really nice, friendly and accommodating. He made our weekend in such a simple way. Knowing it was him collecting us allowed the simplicity of familiarity that we all loved. Walking out and saying ‘Hiii Ash, Thankks Ash, Byyee Ash’ as we all clambered in and out really added to the atmosphere between us Hens!

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16 Seat Minibus

P Middelboe

Oxford

Travelled on the 20th of July, 2019

This is the second time we've used you. Last time was 2 years ago. And I would always recommend you. It's wonderful to know that you can be relied upon. Thank you very much for operating such an efficient and consumer-friendly and consumer-reassuring service.

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10 Seat Minibus

Leah

Liverpool

Travelled on the 20th of July, 2019

We booked a mini bus for 10 of us from Nottingham to Liverpool for my sisters hen do. Booking was easy and our driver Dave texted me on the morning to say he was on his way. He arrived early but didn't rush us at all. Dave was so helpful and friendly, he made sure we were greeted at our apartment before he left us in Liverpool. Dave picked us up 2 days later and brought us home safely. Would definitely book with these again!! Thank you for helping our trip run smoothly!

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13 Seat Minibus

A Fermor

Daventry

Travelled on the 16th of July, 2019

SMC Coach Hire were excellent from start to finish. I would definitely recommend SMC and use them again. From receiving the quote to being dropped off I had great customer service. The mini bus arrived early and I had good communication with the driver prior to the pickup. Driver was very friendly and helpful. All round brilliant service.

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12 Seat Minibus

M Ingram

Newcastle

Travelled on the 13th of July, 2019

Very friendly staff and driver. Arrived on time both ways and got us all home safely.

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16 Seat Minibus

justin

Wrexham

Travelled on the 13th of July, 2019

I booked SMC for an Athletics meeting held in Wrexham, This was to carry our athletes to and from a competition. Excellent service, Coach turned up at the time specified and the driver was very friendly. Will be using again for future events.

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50 Seat Coach

R Haq

Manchester

Travelled on the 6th of July, 2019

Very good service. Had a good journey from Livingston to Manchester. Will book again

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28 Seat Midi-Coach

David

Old Trafford - Manchester

Travelled on the 6th of July, 2019

We had the pleasure of having Rebecca drive us from Harrogate to Manchester (Old Trafford) on Saturday 6 July. Rebecca was brilliant and could not have done any more for us. She was a little late to collect us but telephoned ahead to let us know she had a cracked window so went back to change the coach. All good and I was always kept informed. The coach was clean and distributing water was a lovely touch. Rebecca collected us on time and communication went smoothly as I had Rebecca’s mobile number and she always answered. We could not have been better looked after.

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16 Seat Minibus

Janet

Kew Gardens

Travelled on the 3rd of July, 2019

Easy and efficient booking service. Driver was helpful, courteous and a good driver in difficult conditions. I would certainly use this firm again.

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16 Seat Minibus

Joyce

Bristol Airport

Travelled on the 1st of July, 2019

Very good would book again was very pleased with this firm thank you once again

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53 Seater Coach

Kim

Nottingham

Travelled on the 27th of June, 2019

Excellent service, on time with a friendly and helpful driver. Will use again

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12 Seat minibus

Paul

Conwy

Travelled on the 23rd of June, 2019

Very good. Turned up spot on time and nice drivers. Will definitely use again.

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40 Seater

Emma

Lancaster

Travelled on the 22nd of June, 2019

SMC were fantastic. They kept us informed and updated on the booking. The driver Paul was friendly and helpful. He rang on his way to pick us up and was available to be contacted easily through the day. He was really caring in going out of the way to drop my dad off when he was unwell. He was really patient with the party on the way home. Thank you

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9 Seater Executive

Alison

Ascot Races

Travelled on the 19th of June, 2019

Great service from start to finish Hired an executive minibus to take my son & 7 of his friends to Ascot for his 21st birthday. Minibus was lovely, exactly what my son wanted, as was the driver. Great service from start to finish, would definitely recommend. Thank you SMC Coach Hire

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16 Seat Minibus

Caroline

Ascot Races

Travelled on the 16th of June, 2019

We had a great trip Royal Ascot from start to finish . Steve our driver from SJS travel Chelmsford was friendly , courteous , prompt and very helpful. The booking service offered by SMC was great and the communication fantastic. Overall really impressed and would recommend to friends and family.

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8 Seat Minibus

Shona

Edinburgh Airport

Travelled on the 16th of June, 2019

Airport transfer. Very easy booking process, competitive price and prompt responses to any queries. Driver arrived early on the day and called to let me know. Would use SMC again.

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16 Seat Minibus

Dr Mackenzie

Oldham

Travelled on the 15th of June, 2019

excellent arrived on time left on time ] comfortable good driver will use again

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8 Seat Minibus

Darren

Bath

Travelled on the 13th of June, 2019

The process for getting quotes and booking the coach online was excellent. It was nice to deal with named individuals when booking. The coach arrived on time (23:30), was very clean and the driver was polite and very well mannered. The driver drove from Portsmouth to Bath in the early hours. We will certainly be using SMC Coach Hire again for future bookings.

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