Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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16 Seater Minibus
Right from the enquiry stage, SMC were very professional and helpful. Their price was competitive, we'd certainly use them again. The driver Ali is a really good guy.
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7 Seater Executive Minibus
The whole customer journey was painless with SMC, from booking right through to getting to our destination. We were coming home from a cruise so the most important thing was the driver being there when we disembarked and in the right vehicle to take all our passengers and luggage. Perfect. The driver contacted us the night before which put our minds at rest and then was there the following morning in a clean minibus that swallowed us and our bags. The driver was courteous, friendly and well dressed. He drove from Southampton to Manchester without issue. Thanks you SMC!
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16 Seater Minibus
Really good service from start to finish. Ray, the driver, could not have been more helpful.
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16 Seater Minibus
Booking and communication process was so easy. We booked a bus for 10 of us quite last min and we still got a great return rate to and from a festival. Our driver was a legend and we will be using this service every year we go from now on! Thanks so much :)
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29 Seater Midi-Coach
Thank you to the SMC team for arranging the coach for our wedding party from London to Kilworth House. SMC provided great service, and were responsive to our needs. The air conditioned vehicle was clean and well maintained. The driver from apple coach was professional, friendly and provided a smooth ride all the way. Staff checked in with us before the trip to confirm pick up locations and time, update contact info, passenger numbers and any special requirements or accommodations. The online platform was fully accessible for our international booking from Canada and SMC responded quickly with quotations and were readily available by phone to answer any questions and assist with recommendations. Payment was also simple using their on line portal. 20 satisfied international customers arrived on time, refreshed, relaxed and ready to enjoy a brilliant English country wedding. We definitely would recommend SMC. Marisa & Sean
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16 Seater Minibus
Had a great experience with SMC Coach Hire. Their prices were good and the service was even better! The driver Heather was lovely and really catered for our needs. Would definitely recommend!!
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13 Seater executive
Prompt communication. Met all my requirements. Efficient and courteous driver. Eco friendly
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24 Seater Minibus
Booking a coach trip to and from London for 21 older people was made easy by the professional attitude of Smc. The Driver, Mr Tony was extremely helpful and accommodating. I would not hesitate to recommend this company
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29 Seater Midi-Coach
Overall great experience from the swift return of the quotation, customer service, sales team, driver and communication. One of the best value and looks after the local community and charities. I would recommend to others and use again for sure.
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36 Seater Executive Midi-coach
Excellent professional service, would definitely recommend the company
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16 Seater Minibus
Perfect start and end to our trip - The whole experience with SMC coach hire was so easy from the quote to the return trip home. The driver was friendly enough an very punctual, it was the perfect start/end to our trip. Thank you!
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8 Seater minibus
Easy booking made, all clear instructions for pick up and drop off
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16 Seater Minibus
Excellent service! from the booking stage to the journey on the day. Our driver Gordon was marvellous.
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Midi-coach
Nice bus. Friendly driver staff helpfully when I phoned them
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16 Seater Minibus
SMC Coach hire are reliable and very professional from the beginning of reservation to the ultimate return journey and their driver Amjad Hussain was very amiable and went above and beyond the call of duty by collecting our party 2 hours before our scheduled collection due to torrential rain stopping the dog racing we were attending. Definitely will use them again
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16 Seater Minibus
Brilliant service driver turned up 15 minutes early which was a relief because this was the first time using this company. Driver was great helped load and unload our golf clubs and trolleys. Overall was very impressed with this company and service and will definitely use again.
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49 Seater executive coach
So easy from start to finish. Would recommend and definitely use again.
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35 Seater
We hired SMC coach services for our company event. I found their services outstanding and reliable. The driver was very nice and cooperative. SMC coach responded to our query promptly.
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16 Seater Minibus
Competitive efficient + courteous Booking was quick and efficient and the price competitive. The coach was clean, comfortable and air conditioned. The driver was on time, friendly and helpful which means I would certainly use this company again and can happily recommend
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Executive 22 Seater
Helpful and Professional The team was very helpful. Corresponding with them was easy and quick. They made sure I got all the details for our booking. The coach driver was on time, professional and helpful. Would definitely recommend.
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16 Seater Minibus
Excellent service. Bus was early and allowed time for everyone to meet up. Driver was very helpful and polite. On our return, driver was early. I was given the drivers contact details the day before our event. I would highly recommend SMC coach hire.
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12 Seater Minibus
The whole time from booking our coach pick up and drop off it all went so good, pick up time was spot on as was he pick up from the airport as well. The drivers were very helpful and polite,, we will definately use sec coaches again
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16 Seater Minibus
Excellent Service We booked SMC for a company outing and the service was excellent. The booking process was really easy and our drivers were very friendly. We'll definitely be using them again. Date of experience: June 18, 2023
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16 Seater Minibus
Start to finish I had no problems from when I asked for a quote to when we were picked up from the airport at the end of my holiday. Great service throughout.
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53 Seater Coach - Executive
Very good service on time very pleasant driver
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12 Seater Minibus
After our original plans were thrown into disarray due to the train strikes, I found SMC online after much searching for a reliable coach company. They were extremely quick at providing quotes and adapting to my changes and we're able to be competitive on price. Jason arrived early and even text me when he arrived to pick us up allowing me good time to leave the event. We will definitely consider SMC again for the same event next year as it was so much easier than the trains!
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7 Seater minibus
Easy to book. Great communication. Prompt service. Driver was polite, courteous and professional. Excellent service would definitely recommend
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16 Seater Minibus
Fantastic service - arrived on time. Helpful and courteous drivers. Coach as descibed. Couldn't fault service, from initial enquiry to the day all spot on! Will be using in the future and highly recommending. Thankyou!!
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16 Seater Minibus
Excellent service provided by a lovely lady driver. All went according to plan and would recommend SMC every time!
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Standard 16 Seater minibus
Easy to contact. Good price. Friendly driver
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