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Customer Reviews

We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.

16 Seat Minibus

H Bawden

Liverpool

Travelled on the 26th of July, 2019

We hadn’t realised we’d have the same driver be with us for the duration of our stay in Liverpool for my sisters hen weekend whilst we used your services to get to our planned activities. Ash was lovely! Really nice, friendly and accommodating. He made our weekend in such a simple way. Knowing it was him collecting us allowed the simplicity of familiarity that we all loved. Walking out and saying ‘Hiii Ash, Thankks Ash, Byyee Ash’ as we all clambered in and out really added to the atmosphere between us Hens!

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16 Seat Minibus

P Middelboe

Oxford

Travelled on the 20th of July, 2019

This is the second time we've used you. Last time was 2 years ago. And I would always recommend you. It's wonderful to know that you can be relied upon. Thank you very much for operating such an efficient and consumer-friendly and consumer-reassuring service.

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10 Seat Minibus

Leah

Liverpool

Travelled on the 20th of July, 2019

We booked a mini bus for 10 of us from Nottingham to Liverpool for my sisters hen do. Booking was easy and our driver Dave texted me on the morning to say he was on his way. He arrived early but didn't rush us at all. Dave was so helpful and friendly, he made sure we were greeted at our apartment before he left us in Liverpool. Dave picked us up 2 days later and brought us home safely. Would definitely book with these again!! Thank you for helping our trip run smoothly!

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13 Seat Minibus

A Fermor

Daventry

Travelled on the 16th of July, 2019

SMC Coach Hire were excellent from start to finish. I would definitely recommend SMC and use them again. From receiving the quote to being dropped off I had great customer service. The mini bus arrived early and I had good communication with the driver prior to the pickup. Driver was very friendly and helpful. All round brilliant service.

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12 Seat Minibus

M Ingram

Newcastle

Travelled on the 13th of July, 2019

Very friendly staff and driver. Arrived on time both ways and got us all home safely.

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16 Seat Minibus

justin

Wrexham

Travelled on the 13th of July, 2019

I booked SMC for an Athletics meeting held in Wrexham, This was to carry our athletes to and from a competition. Excellent service, Coach turned up at the time specified and the driver was very friendly. Will be using again for future events.

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50 Seat Coach

R Haq

Manchester

Travelled on the 6th of July, 2019

Very good service. Had a good journey from Livingston to Manchester. Will book again

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28 Seat Midi-Coach

David

Old Trafford - Manchester

Travelled on the 6th of July, 2019

We had the pleasure of having Rebecca drive us from Harrogate to Manchester (Old Trafford) on Saturday 6 July. Rebecca was brilliant and could not have done any more for us. She was a little late to collect us but telephoned ahead to let us know she had a cracked window so went back to change the coach. All good and I was always kept informed. The coach was clean and distributing water was a lovely touch. Rebecca collected us on time and communication went smoothly as I had Rebecca’s mobile number and she always answered. We could not have been better looked after.

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16 Seat Minibus

Janet

Kew Gardens

Travelled on the 3rd of July, 2019

Easy and efficient booking service. Driver was helpful, courteous and a good driver in difficult conditions. I would certainly use this firm again.

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16 Seat Minibus

Joyce

Bristol Airport

Travelled on the 1st of July, 2019

Very good would book again was very pleased with this firm thank you once again

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53 Seater Coach

Kim

Nottingham

Travelled on the 27th of June, 2019

Excellent service, on time with a friendly and helpful driver. Will use again

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12 Seat minibus

Paul

Conwy

Travelled on the 23rd of June, 2019

Very good. Turned up spot on time and nice drivers. Will definitely use again.

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40 Seater

Emma

Lancaster

Travelled on the 22nd of June, 2019

SMC were fantastic. They kept us informed and updated on the booking. The driver Paul was friendly and helpful. He rang on his way to pick us up and was available to be contacted easily through the day. He was really caring in going out of the way to drop my dad off when he was unwell. He was really patient with the party on the way home. Thank you

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9 Seater Executive

Alison

Ascot Races

Travelled on the 19th of June, 2019

Great service from start to finish Hired an executive minibus to take my son & 7 of his friends to Ascot for his 21st birthday. Minibus was lovely, exactly what my son wanted, as was the driver. Great service from start to finish, would definitely recommend. Thank you SMC Coach Hire

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16 Seat Minibus

Caroline

Ascot Races

Travelled on the 16th of June, 2019

We had a great trip Royal Ascot from start to finish . Steve our driver from SJS travel Chelmsford was friendly , courteous , prompt and very helpful. The booking service offered by SMC was great and the communication fantastic. Overall really impressed and would recommend to friends and family.

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8 Seat Minibus

Shona

Edinburgh Airport

Travelled on the 16th of June, 2019

Airport transfer. Very easy booking process, competitive price and prompt responses to any queries. Driver arrived early on the day and called to let me know. Would use SMC again.

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16 Seat Minibus

Dr Mackenzie

Oldham

Travelled on the 15th of June, 2019

excellent arrived on time left on time ] comfortable good driver will use again

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8 Seat Minibus

Darren

Bath

Travelled on the 13th of June, 2019

The process for getting quotes and booking the coach online was excellent. It was nice to deal with named individuals when booking. The coach arrived on time (23:30), was very clean and the driver was polite and very well mannered. The driver drove from Portsmouth to Bath in the early hours. We will certainly be using SMC Coach Hire again for future bookings.

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16 Seat Minibus

Ami

Bracknell

Travelled on the 29th of May, 2019

The service from SMC was excellent, they met all expectations and needs. The driver Mr Khan was absolutely brilliant and stayed with us throughout the day. Will be recommending SMC to my friends and family.

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29 Seat Midi Coach

Mike

Bristol

Travelled on the 19th of May, 2019

Driver was friendly and nothing too much trouble

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53 Seater Coach

Jo

Loughborough

Travelled on the 18th of May, 2019

https://www.trustpilot.com/reviews/5cf0e511a8436907206528ba

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29 Seater

All Plumbing Services

Southampton

Travelled on the 17th of May, 2019

From start to finish I was really happy with the service offered from Smc. When I booked the coach the customer service was very informative and helpful. I received emails to keep me up dated all the way through. Both coach drivers were very helpful and friendly and Arrived early but didn’t mind waiting for everyone to arrive. Would definitely use again. Thank you

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49 Seat Coach

Karen

Dundee

Travelled on the 17th of May, 2019

We used SMC coach hire for the first time in May this year and could not have been happier. The coach was punctual and clean and modern. The coach driver was polite and helpful thank you SMC for making our journey a good one. Vision Signing Choir

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70 Seater

Alistair Y

Thornes Park

Travelled on the 15th of May, 2019

reat service from SMC. Thanks guys for the polite driver and very clean coach.

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16 Seat Minibus

Nicky

Bournemouth

Travelled on the 11th of May, 2019

Would highly recommend this service! Competitive prices, easy to book and coach turned up early than expected which is always good ;0)

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16 Seat Minibus

Mary B

Edinburgh

Travelled on the 10th of May, 2019

We had quite a few changes in the itinerary prior to the day and they were very accommodating with this. The driver was on time, professional and the coach was clean and tidy.

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24 Seater Minibus

Kevin

Twickenham Stadium

Travelled on the 4th of May, 2019

Excellent service, driver was very good at his job knew where to go and miss most of the traffic. The bid was an ideal size clean and modern, I wouldn't hesitate to use this company again.

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16 Seat Minibus

Robert L

Lock Lomond

Travelled on the 27th of April, 2019

SMC arrived prompt for pick up with ourselves at the arranged pick up point. The driver was very friendly and welcoming when our party got on the coach. The coach was clean and comfortable with no concerns about the vehicle. The driver joined in with some of the chat about local areas and villages we were driving through on the way to our destination. She even helped to direct us from the drop off point to where we needed to go. Being a stag party i was a little concerned it would be a problem to have a drink on the way back, but the driver was most helpful, providing plastic cups and stopping off on route, and despite us running a few minutes late, she had no problems in doing this. Overall, the coach ride and service provided made for a relaxed day and comfortable environment in getting from A to B. If looking for coach hire in the future in the Glasgow area i would recommend SMC.

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16 Seat Minibus

M Grimmett

London

Travelled on the 20th of April, 2019

Excellent service highly recommend!

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20 Seat Minibus

K Evans

Newquay

Travelled on the 18th of April, 2019

Excellent customer service, from start to finish. Very reasonably pricing especially for the service and standard of vehicle we got. The drivers were so friendly, approachable and patient. What could of been a really long journey flew by and all 20 of us enjoyed it. The coach was modern, comfortable and very clean. We would 100% recommend to all friends/family and would use again.

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