Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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8 Seater minibus
Friendly driver who couldn't do enough for us, got us to London in a timely fashion.
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16 Seater Minibus
A great service. Booking process was very easy, driver was on time for journey to destination and back again. Price for minibus was very reasonable. Definitely recommend !
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16 Seater Minibus
This was the first time we’ve used SMC Coach Hire. The booking process was easy to use snd they kept us updated. The driver turned up as booked and the vehicle was clean snd comfortable for the numbers travelling. The driver kept in touch throughout the day being very helpful.
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16 Seater Minibus
Quick and easy booking,good service when needed to make a change and on the day the driver was on time and helpful
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12 Seater Minibus
Very easy booking system and very quick to respond to my queries. We travelled on Saturday 18.02.23 and our driver Dave couldn't of gone above and beyond anymore. I couldn't recommend this company enough, along with reasonable prices. I will definitely be using them in the future.
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41 executive coach
Trip to see The Lion King SMC Coach Hire gave us an outstanding professional service from start to finish. The booking process was efficient and we had timely communication in between times. We took a group of children to the theatre to see The Lion King. The standard of coach was very good, complete with a toilet. Andy, our driver made us feel welcome and taken care of. We would certainly use SMC in the future, and would recommend them. ⭐️⭐️⭐️⭐️⭐️
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49 Seater Coach
SMC find the best quotes and offer a really great service. I've used for the past 3 years and will definitely use again.
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16 Seater Minibus
SMC was quick to respond to our initial enquiry and always helpful when answering queries. The booking process worked very efficiently and the information received by email was clear. On the day of travel the vehicle arrived on time and the driver was courteous and accommodating. An excellent service all round.
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12 Seater Minibus
Excellent communication by email, re quotes and follow up , first class communication with our driver Mark on the day he was polite helpful and friendly. Well done SMC😊
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36 Seater Coach
Everything ran to plan, Our teachers said that the driver was very friendly.
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12 Seater Minibus
The most reliable service from SMC… The most reliable service from SMC Coach Hire. We were a hen do going to Liverpool, driver was on time. Both drivers were lovely and overall it was a great experience! Will be using again 🙂
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21 Seater Midi-coach
Excellent service very helpful in all communication. Coach on time nice driver, admin staff all very professional would defiantly use them again.
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32 Seater Executive Coach
First class service 2nd time of using company. Easy to deal with from initial quote request through to the actual trip. Competitively priced. Pleasant and accomodating driver. Would not hesitate to use again.
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30 Seater midi-coach
This I'd the first time I have been involved in booking a coach but SMC made the process easy and even reduced the cost to match a competitor. Regular updates received. On the day the drivers were prompt and patient as several passengers had mobility issues. I would certainly recommend and use again
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8 Seater minibus
Booked this mini bus service for our works Christmas Party last year and unfortunately we had to cancel our trip due to Covid. SMC kindly kept our deposit to use this year. We went to St Annes last weekend. Both journeys were excellent. The mini bus was on time despite it snowing heavily, the drivers pleasant and helpful. Overall an excellent experience. Will definately use again
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Minibus
This is a very reliable coach company. I have booked a couple of times now and would highly recommend them.
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Minibus
Booking was easy, communication the whole time was spot on, driver was great. Wonderful service all round. Thank you SMC Team
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29 Seater Midi-Coach
The Coach arrived on time. The driver was polite. We arrived at our destination on time.
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29 Seater Midi-Coach
Good value for money. Coaches were on time and journey was smooth.
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16 Seater Minibus
Would recommend SMC coach hire to anybody. What made out trip that extra buy special was our driver George. Thank you so much George
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Executive Coach
Excellent experience from start to finish. 1.Booking team at SMC has been very helpful 2.Price was very competitive 3.Contact details for our driver supplied a day before 4.Coach arrived early and was in great condition 5.VERY polite and professional driver 6.Excellent timings & confident, safe driving Overall: Highly recommend and will definitely use again for future bookings.
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8 Seater minibus
Great service, timely with smart clean vehicle and driver.
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Multiple Executive coaches
Just everything you would expect!
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21 Seater Midi-coach
Booked a mini bus to take my Girls U11 Football Team to Norwich to watch the Lionesses play Spain. Driver was friendly and happy to make stops for toilet breaks. Safe driving and really nice person. 100% reccomend
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28 Seater Midi-coach
Amazing experience Timely, kind driver and very helpful, smooth sailing essentially. Everything went according to plan and we got the service we asked for.
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8 Seater minibus
SMC were more than accommodating throughout my experience with them and went the extra mile under the stress I had planning my wedding and the last minute covid restrictions put in place the Tuesday before my wedding. My family were picked up with a smile and dropped back to the airport with a smile. They enjoyed the service of the “sit back and relax” title as they were picked up and dropped back without extra stress. Amazing from start to finish.
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50 Seater Executive Coach
2nd time using SMC Coach Hire in as many months. Very prompt and friendly team. Suited our needs and budget. Comfortable coaches with friendly, flexible driver. Would highly recommend.
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21 Seater
All well organised, arrived on time, friendly driver and stayed on site for the return journey. Would certainly use them again.
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16 Seater Minibus
Easy booking service, all information provided by the company, and even agreed to pick us up earlier than planned on the day.
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25 Seater Midi-coach
I booked our coach with a weeks notice and SMC have been great. Our coaches arrived early and waited for us. Both drivers were lovely and very helpful. Wouldn't hesitate in recommending!
View on Trustpilot