Customer Reviews
We pride ourselves on the service we provide to our customers. Below you can view a selection of our reviews from our satisfied customers. Further reviews can be found on third party websites such as TrustPilot.
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30 Seater midi-coach
This I'd the first time I have been involved in booking a coach but SMC made the process easy and even reduced the cost to match a competitor. Regular updates received. On the day the drivers were prompt and patient as several passengers had mobility issues. I would certainly recommend and use again
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8 Seater minibus
Booked this mini bus service for our works Christmas Party last year and unfortunately we had to cancel our trip due to Covid. SMC kindly kept our deposit to use this year. We went to St Annes last weekend. Both journeys were excellent. The mini bus was on time despite it snowing heavily, the drivers pleasant and helpful. Overall an excellent experience. Will definately use again
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Minibus
This is a very reliable coach company. I have booked a couple of times now and would highly recommend them.
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Minibus
Booking was easy, communication the whole time was spot on, driver was great. Wonderful service all round. Thank you SMC Team
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29 Seater Midi-Coach
The Coach arrived on time. The driver was polite. We arrived at our destination on time.
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29 Seater Midi-Coach
Good value for money. Coaches were on time and journey was smooth.
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16 Seater Minibus
Would recommend SMC coach hire to anybody. What made out trip that extra buy special was our driver George. Thank you so much George
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Executive Coach
Excellent experience from start to finish. 1.Booking team at SMC has been very helpful 2.Price was very competitive 3.Contact details for our driver supplied a day before 4.Coach arrived early and was in great condition 5.VERY polite and professional driver 6.Excellent timings & confident, safe driving Overall: Highly recommend and will definitely use again for future bookings.
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8 Seater minibus
Great service, timely with smart clean vehicle and driver.
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Multiple Executive coaches
Just everything you would expect!
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21 Seater Midi-coach
Booked a mini bus to take my Girls U11 Football Team to Norwich to watch the Lionesses play Spain. Driver was friendly and happy to make stops for toilet breaks. Safe driving and really nice person. 100% reccomend
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28 Seater Midi-coach
Amazing experience Timely, kind driver and very helpful, smooth sailing essentially. Everything went according to plan and we got the service we asked for.
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8 Seater minibus
SMC were more than accommodating throughout my experience with them and went the extra mile under the stress I had planning my wedding and the last minute covid restrictions put in place the Tuesday before my wedding. My family were picked up with a smile and dropped back to the airport with a smile. They enjoyed the service of the “sit back and relax” title as they were picked up and dropped back without extra stress. Amazing from start to finish.
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50 Seater Executive Coach
2nd time using SMC Coach Hire in as many months. Very prompt and friendly team. Suited our needs and budget. Comfortable coaches with friendly, flexible driver. Would highly recommend.
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21 Seater
All well organised, arrived on time, friendly driver and stayed on site for the return journey. Would certainly use them again.
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16 Seater Minibus
Easy booking service, all information provided by the company, and even agreed to pick us up earlier than planned on the day.
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25 Seater Midi-coach
I booked our coach with a weeks notice and SMC have been great. Our coaches arrived early and waited for us. Both drivers were lovely and very helpful. Wouldn't hesitate in recommending!
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198 Passengers, multiple vehicles
The booking process was seemless. We had 10 coaches going to three different locations. All the drivers were punctual and professional. We received contact details for the drivers the day before and company was contactable when needed. Thank you!
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48 Seater Executive Coach
Excellent communication from start to finish, coaches were exceptional clean, modern and the drivers were a credit to the company
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37 seater exectuive
They were very helpful through out the booking process to help fulfill our needs. Driver was courtesy but a little late but there weren't any other issues. Would definitely use again.
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21 Seater Midi-coach
Excellent service all round. I received speedy responses and was able to feel confident that everything was booked and secured and the driver on the day was very helpful, professional and friendly. I would definitely use them as my first port of call in future for any travel we need for large groups and highly recommend them to others.
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38 seater executive coach
SMC Coach hire have been amazing! We had an event which had to be cancelled due to lockdown and SMC gave us a credit note which meant when we came out of lockdown we was able to use the credit note and didnt lose out in money. The coach is always on time and clean. The communication is fantastic i will always use SMC Coach hire our events.
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8 Seater Luxury Minibus
What a fantastic service and so professional. We booked a luxury minibus and a limousine arrived, a wonderful surprise. Excellent communication and great value, friendly driver and so helpful. If you need transportation use SMC
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8 Seater minibus
We used SMC coaches for transportation to a big house in the country that we rented as part of a Hen weekend and SMC were brilliant. Communication before the day was spot on and they arrived on time to take us there and back. Would definitely use them again.
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61 Seater Coach
Would highly recommend SMC Coach Hire. From Matt in the office, to Jermaine the driver, we received outstanding service throughout. Price was amazing and the standard of coach was exceptional. My go to coach company from now on. You will not be disappointed. Thank you SMC for an amazing day out.
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33 Seater Executive midi-coach
Thank you for such a stress free trip, it was so easy to book. The coach was on time and immaculate The driver was so helpful Thank you we will be definitely using you again.
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16 Seater Minibus
Great service! Booking was quick and easy. Staff were helpful and accommodating when I had to make changes beforehand aswell as en-route. Vehicle was comfortable and spacious, although we filled all the space there was with our bags. I selected 'medium bags' as we were stopping overnight and had small cases on wheels, with the lack of space we had for these, I should have selected 'large'. But it was fine and no problem for our drivers who happily made everything fit. Thank you and will definitely be using again! Vickie and Hens x
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16 Seater Minibus
SMC coach hire. Easy to get a quote and book. Very competitive prices. Clean coach with efficient and friendly driver. Would recommend to anyone.
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16 Seater Minibus
We hired SMC Coach hire to take ten of us to the Blenheim Battleproms Concert on 3rd July 2021. The service was excellent; very prompt and a courteous and helpful driver. He helped us with our luggage and nothing was too much trouble. The coach was at the car park well before time, ready to bring us back home. Their excellent service added to the overall enjoyment of the event. Thank you SMC
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24 Seater Minibus
The service from SMC Coach Hire was great. They were organised, reliable and the driver Steve was especially helpful. We will be using them again, for other trips and outings in the future. Thank you.
View on Trustpilot